Steak was great, but the service was very poor ...
2
By
Gavin Y.
Wolfgang's Steakhouse
My co-worker and I went to this steakhouse to reward our hard work in the past couple of months. There the surrounding was very loud but the ambience was nice overall. We ordered sirloin steak and rib-eye steak which were good and served in real big portion. But the service really let us down - We asked for a wine list but our waitstaff answered "We don't have a wine list, but we have all kinds of wine. What would you like?". We were puzzled but I said we were looking for Merlot and need a winelist and he replied "OK, I will get you Merlot." then walked away. We were not comfortable with what "Merlot" he is gonna bring us and didn't believe his answer either, so we turned to another waitstaff to ask for a winelist again and surprisingly this time we got one. Had we not requested for a winelist another time we would have been offered glasses of Merlot without even knowing the details of the wine.
In addition, the waitstaff dropped out of our sight for most of the time of our meal. But given this sub par service and the waitstaff's attitude it didn't matter if he showed up or not. All in all, the steak was tempting but the service really kept me from going there again ...
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