tireworks

★★★☆☆

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Automotive

Automotive
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marentes

1010 n. Stephanie, c-12 Henderson, NV

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Big O TIres

4501 E Sunset Henderson, NV

2.9091 11
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I won a free oil change at Tire Works. I showed up to redeem my coupon only to be told that I had to make an appointment. I made one for the following afternoon and showed up on time. I was told that the coupon only covered 5 qts. and my car took 6, no problem.
I was then told that with the cost of the filter which was covered by the coupon my total came to $31. This is not even good bait and switch, it is outright fraud. Avoid these people at all costs.

1
★☆☆☆☆

I won a free oil change at Tire Works. I showed up to redeem my coupon only to be told that I had to make an appointment. I made one for the following afternoon and showed up on time. I was told that the coupon only covered 5 qts. and my car took 6, no problem.
I was then told that with the cost of the filter which was covered by the coupon my total came to $31. This is not even good bait and switch, it is outright fraud. Avoid these people at all costs.

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Quck service,trustworthy staff. Finally a good manager. Shane was veru professional with me and my wife.

5
★★★★★

Quck service,trustworthy staff. Finally a good manager. Shane was veru professional with me and my wife.

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.

Shane and his staff are excellent. I'm a woman and I can trust this company. Shane showed me all my old parts. The prices were worth the value of the repair.

5
★★★★★

Shane and his staff are excellent. I'm a woman and I can trust this company. Shane showed me all my old parts. The prices were worth the value of the repair.

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.

Shane was very trustworthy and up to date on my vechicle. I was very empressed with Shane and his staff on how well my repair was completed. My car had went to another shop and was not repaired correctly. Shane replaced my fuel pump and replaced my tires as well. Finally a great mechanic shop I can go to.

Ask for Shane or Manny!

5
★★★★★

Shane was very trustworthy and up to date on my vechicle. I was very empressed with Shane and his staff on how well my repair was completed. My car had went to another shop and was not repaired correctly. Shane replaced my fuel pump and replaced my tires as well. Finally a great mechanic shop I can go to.

Ask for Shane or Manny!

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I had taken my car in for a flat repair and failed smog. I had taken my car to another shop called Purrfect Auto, dam liars. They said I needed to replace all of my exhaust system to pass smog. I took my car to Tire works on Pecos & Sunset. ??Wow? Shane the Manager was very good. Shane did a diagnostics check and took me to my car and explained the whole emission system to me. I ended up replacing two oxygen. I was very impressed with the customer service and repair knowledge.

5
★★★★★

I had taken my car in for a flat repair and failed smog. I had taken my car to another shop called Purrfect Auto, dam liars. They said I needed to replace all of my exhaust system to pass smog. I took my car to Tire works on Pecos & Sunset. ??Wow? Shane the Manager was very good. Shane did a diagnostics check and took me to my car and explained the whole emission system to me. I ended up replacing two oxygen. I was very impressed with the customer service and repair knowledge.

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.

I went to tire works on Pecos and was treated with great customer service. I felt Shane the store manager and Manny his assistant were very professional. My service was done quickly and efficient. Shane has his shop staff well trained and prepared. My vehicle was overheating. I first had it towed to the dealership. The dealer told me I needed a new motor for about 7,500. I called Shane at tire works to get another answer. Shane said tow it here right away I doubt it needs a motor. My problem was a water pump only. My bill was 715.00 with some other repair items as well. These guys know there stuff.

5
★★★★★

I went to tire works on Pecos and was treated with great customer service. I felt Shane the store manager and Manny his assistant were very professional. My service was done quickly and efficient. Shane has his shop staff well trained and prepared. My vehicle was overheating. I first had it towed to the dealership. The dealer told me I needed a new motor for about 7,500. I called Shane at tire works to get another answer. Shane said tow it here right away I doubt it needs a motor. My problem was a water pump only. My bill was 715.00 with some other repair items as well. These guys know there stuff.

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.

Had them do some work involving my shocks. Even gave them written instructions on what to do. They didnt follow the step by step instructions and managed to completely wreck my suspension. Had it fixed by a dealer, and Tire Works promised to reimburse me. After 2 months of talking to some "manager" (who apparently kept getting transferred to various stores), they finally had the gall to tell me they never worked on my shocks because the reciept said "misc labor". Thier corporate office is an exercise in futility. They pulled the "Im sorry, I cant hear you, are you there?" then hang up trick to not deal with irate customers. They are liars who hire incompetent mechanics.

1
★☆☆☆☆

Had them do some work involving my shocks. Even gave them written instructions on what to do. They didnt follow the step by step instructions and managed to completely wreck my suspension. Had it fixed by a dealer, and Tire Works promised to reimburse me. After 2 months of talking to some "manager" (who apparently kept getting transferred to various stores), they finally had the gall to tell me they never worked on my shocks because the reciept said "misc labor". Thier corporate office is an exercise in futility. They pulled the "Im sorry, I cant hear you, are you there?" then hang up trick to not deal with irate customers. They are liars who hire incompetent mechanics.

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I went to the location on Cactus in the southern highlands area. My car was overheating so I had taken it to them to be checked. They told me that it was simply a sensor that needed to be replaced and it would take about an hour and cost $150. Two hours later they called me into the workshop and told me the actual cause was coolant leaking into the throttle body and it would cost $1000 to fix. I couldn't afford it at the time so I decided to leave. However, they still charged me the $150 for a part that didn't need replaced after all. A few days later I found out that there were some other customers that had the same complaint. Do not go to Tire Works. They are a lousy and dishonest company.

1
★☆☆☆☆

I went to the location on Cactus in the southern highlands area. My car was overheating so I had taken it to them to be checked. They told me that it was simply a sensor that needed to be replaced and it would take about an hour and cost $150. Two hours later they called me into the workshop and told me the actual cause was coolant leaking into the throttle body and it would cost $1000 to fix. I couldn't afford it at the time so I decided to leave. However, they still charged me the $150 for a part that didn't need replaced after all. A few days later I found out that there were some other customers that had the same complaint. Do not go to Tire Works. They are a lousy and dishonest company.

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.

The manager suggested the best,
Ultima battery, supposedly a 5 year battery. I sprung for the $244 battery. Five days later the battery was dead in my garage. The tow truck guy told me it was the battery. I called Tireworks and the manager told me that it was the starter. I took the car to the Toyota Dealer and they told me that it was the wrong battery and it was installed wrong. Tire works refuses to refund my money. Don't trust these guys with anything on your vehicle. Don't go there...ever or You'll be sorry like I am.

1
★☆☆☆☆

The manager suggested the best,
Ultima battery, supposedly a 5 year battery. I sprung for the $244 battery. Five days later the battery was dead in my garage. The tow truck guy told me it was the battery. I called Tireworks and the manager told me that it was the starter. I took the car to the Toyota Dealer and they told me that it was the wrong battery and it was installed wrong. Tire works refuses to refund my money. Don't trust these guys with anything on your vehicle. Don't go there...ever or You'll be sorry like I am.

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0 out of 1 people found this review helpful.

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just went for a oil change- they overfilled my tranny fluid,left hose off of air filter,. my engine lite went off after- had to take to toyota and ended up paying 300 to toyota to correct problems tire works caused. called them wanting a $31 refund for my oil change. the manager refused . corporate office hasnt bothered to call me back. went on bbb site and it said 9 complaints- none closed. if you dont want to get ripped off - then dont go there

1
★☆☆☆☆

just went for a oil change- they overfilled my tranny fluid,left hose off of air filter,. my engine lite went off after- had to take to toyota and ended up paying 300 to toyota to correct problems tire works caused. called them wanting a $31 refund for my oil change. the manager refused . corporate office hasnt bothered to call me back. went on bbb site and it said 9 complaints- none closed. if you dont want to get ripped off - then dont go there

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.

They take your info and don't return your calls. I called them about ten times and they never returned my calls. So they didn't get my business. Someone else did.

2
★★☆☆☆

They take your info and don't return your calls. I called them about ten times and they never returned my calls. So they didn't get my business. Someone else did.

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