Texas Oil X Change

★★★★☆
  • 1841 Precinct Line Rd

    Hurst, TX 76054

    Map & Directions
  • 817-577-1910

About Texas Oil X Change

4.0 6
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i checked my i phone app for oil changes your shop isnt on it are u going to join its mybeepbeep.com

5
★★★★★

i checked my i phone app for oil changes your shop isnt on it are u going to join its mybeepbeep.com

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I don't know what oil change store those gals were in, but they were probably in some other place.. These guys were great, very cordial, professional and friendly.. Yeah, I had to listen to their sales pitch, but that is what corporate demands of them. My wife and I have been back here a few times and NEVER, NEVER had a problem..If there were a 6 star rating, they would get it from me !!!

5
★★★★★

I don't know what oil change store those gals were in, but they were probably in some other place.. These guys were great, very cordial, professional and friendly.. Yeah, I had to listen to their sales pitch, but that is what corporate demands of them. My wife and I have been back here a few times and NEVER, NEVER had a problem..If there were a 6 star rating, they would get it from me !!!

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I have been going to this oil change shop for years and apparently there has been some recent changes in management. This last experience was horrible. All of the employees were probably fresh out of high school and had no sense of customer service. I was extremely disappointed. I expected that same courtesy and high quality customer care that I had received previously...and to my surprise that creature no longer exist at this shop.The mechanics did not even address me. When they were through and came to the register, he just nudged his head for me to come. The manager did not care that this was bothersome and didn't seem the slightest disturbed that his employee was unprofessional. It was a horrible experience. The manager and team of employees may have won the battle of mistreating two black women...but YOU HAVE LOST THE WAR.I will never be back and will ensure anyone I know NEVER goes to your store. There are at least five different oil change places within one mile of this store. You can't afford to lose business at this location. It is unfortunate that your employees don't realize this truth.

1
★☆☆☆☆

I have been going to this oil change shop for years and apparently there has been some recent changes in management. This last experience was horrible. All of the employees were probably fresh out of high school and had no sense of customer service. I was extremely disappointed. I expected that same courtesy and high quality customer care that I had received previously...and to my surprise that creature no longer exist at this shop.The mechanics did not even address me. When they were through and came to the register, he just nudged his head for me to come. The manager did not care that this was bothersome and didn't seem the slightest disturbed that his employee was unprofessional. It was a horrible experience. The manager and team of employees may have won the battle of mistreating two black women...but YOU HAVE LOST THE WAR.I will never be back and will ensure anyone I know NEVER goes to your store. There are at least five different oil change places within one mile of this store. You can't afford to lose business at this location. It is unfortunate that your employees don't realize this truth.

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Business Response:

Your Recent Visit Monica, I apologize for the poor service you received at this location and would like for you to know that since our company's beginning in 1985, we have prided ourselves on 100% satisfaction. As you can see in the other comments, we generally are successful in this. If you feel you require further attention in this matter please feel free to contact us. We appreciate your feedback on this matter and look forward to retaining your business, as we have since 2007. Thank You.
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My husband and I took our daughter's car there for the first time about a week ago. The only down point was that with all the road work it was a real pain to get there. It was worth it though. Everyone was very friendly and gave us their full attention. They genuinely seemed to enjoy their jobs. The manager, Chris, introduced himself to us and gave us his card and said if we ever needed anything to let him know personally and he would see to it that it got done. Thats the kind of personal service we are looking for. The price was a little high at $35, but the car wash was great and the people made the difference. We would definitely recommend!!!

4
★★★★☆

My husband and I took our daughter's car there for the first time about a week ago. The only down point was that with all the road work it was a real pain to get there. It was worth it though. Everyone was very friendly and gave us their full attention. They genuinely seemed to enjoy their jobs. The manager, Chris, introduced himself to us and gave us his card and said if we ever needed anything to let him know personally and he would see to it that it got done. Thats the kind of personal service we are looking for. The price was a little high at $35, but the car wash was great and the people made the difference. We would definitely recommend!!!

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We recently took our car here for an oil change and inspection and were very pleased with the service. We needed one thing fixed to pass the inspection and we purchased the part from them at a very competitive price. We were very pleased with how fast they completed the service on our car and we received a complimentary car wash as well. Nice staff and great service!

PROS: Fast service
CONS: Slightly higher price

4
★★★★☆

We recently took our car here for an oil change and inspection and were very pleased with the service. We needed one thing fixed to pass the inspection and we purchased the part from them at a very competitive price. We were very pleased with how fast they completed the service on our car and we received a complimentary car wash as well. Nice staff and great service!

PROS: Fast service
CONS: Slightly higher price

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I have taken both of our cars here for at least 3 years. The staff is always friendly and polite and they don't pressure you into buying a lot of extras. They do "offer" you all the additional stuff, but in a nice way. I have never had to wait more than half an hour and that was on Ladies day when they are usually very busy. Lots of parking and a free car wash with every oil change. They also do state inspection.

PROS: Oil change and state inspections
CONS:

5
★★★★★

I have taken both of our cars here for at least 3 years. The staff is always friendly and polite and they don't pressure you into buying a lot of extras. They do "offer" you all the additional stuff, but in a nice way. I have never had to wait more than half an hour and that was on Ladies day when they are usually very busy. Lots of parking and a free car wash with every oil change. They also do state inspection.

PROS: Oil change and state inspections
CONS:

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