Cellular Town

★★☆☆☆

About Cellular Town

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  • Cellular Phone Companies

Communications & Utilities

Communications & Utilities
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2.0 4
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Well, i bought a cell phone here about 3 months ago... it turned out to be a lemon... i know it was a used one and all , but when i paid over 300$ for it (it's an import) i though that at least it would be a good deal! NOT, cell phone keeps on dying and freezes constantly... i took it back there, and they kept trying to fix it themselves.... finally i got pissed off and they sent it to where it was manufactured, Korea... but I HIGHLY doubt they even did send it...(and i got charged another 30$ for sending it) so then i got it back after 2 weeks and guess what, IT STILL FREEZES!!! so much for that!... customer service sucks there, last time i went there, there was a customer trying to return her cell phone too... and they were just giving her BS.... i felt so bad for her =(
ohhh well, i hope this will give ppl a heads up! before going there... or just save your trouble and go elsewhere! GOOD LUCK!
-Anthony

1
★☆☆☆☆

Well, i bought a cell phone here about 3 months ago... it turned out to be a lemon... i know it was a used one and all , but when i paid over 300$ for it (it's an import) i though that at least it would be a good deal! NOT, cell phone keeps on dying and freezes constantly... i took it back there, and they kept trying to fix it themselves.... finally i got pissed off and they sent it to where it was manufactured, Korea... but I HIGHLY doubt they even did send it...(and i got charged another 30$ for sending it) so then i got it back after 2 weeks and guess what, IT STILL FREEZES!!! so much for that!... customer service sucks there, last time i went there, there was a customer trying to return her cell phone too... and they were just giving her BS.... i felt so bad for her =(
ohhh well, i hope this will give ppl a heads up! before going there... or just save your trouble and go elsewhere! GOOD LUCK!
-Anthony

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.

I purchased a car charger for a christmas gift. The first time it was used, the plastic housing on the phone end broke off. I tried to exchange it for a new one, but they refused to do so. They told me that they didn't sell me a defective item, it's not their fault it broke, and all accessory sales are final. They had the attitude that once they had my money, they didn't care about my business any more.

I have found bad reviews for the Federal Way location too, so this seems to be a pervasive attitude. I highly disrecommend Cellular Town, whether you're buying phone service or just a charger.

1
★☆☆☆☆

I purchased a car charger for a christmas gift. The first time it was used, the plastic housing on the phone end broke off. I tried to exchange it for a new one, but they refused to do so. They told me that they didn't sell me a defective item, it's not their fault it broke, and all accessory sales are final. They had the attitude that once they had my money, they didn't care about my business any more.

I have found bad reviews for the Federal Way location too, so this seems to be a pervasive attitude. I highly disrecommend Cellular Town, whether you're buying phone service or just a charger.

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i bought my cell phone from here and i have found it to be working in good order since then. they are friendly and nice to talk to . they answer all your questions well. they demonstrate all the phones and you can pick out one that fits ur budget. they have a good return policy. nice reception.

4
★★★★☆

i bought my cell phone from here and i have found it to be working in good order since then. they are friendly and nice to talk to . they answer all your questions well. they demonstrate all the phones and you can pick out one that fits ur budget. they have a good return policy. nice reception.

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Went in there store, and the manager made a serious mistake, really didn't know his stuff. Busy trying to sell me on a program and when I finally agreed and he called the carrier, he had made a mistake and could not offer me the service. Wow, and this is the manager...bad business. Make sure you know what you are doing, because I'm not sure they do!

2
★★☆☆☆

Went in there store, and the manager made a serious mistake, really didn't know his stuff. Busy trying to sell me on a program and when I finally agreed and he called the carrier, he had made a mistake and could not offer me the service. Wow, and this is the manager...bad business. Make sure you know what you are doing, because I'm not sure they do!

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