Gordon David W Od

★★★☆☆
  • 851 N Hollywood Way

    Burbank, CA 91505

    Cross street: Between Magnolia & Oak

    Map & Directions
  • 818-842-1662

Wholesalers

Wholesalers
More choices in Burbank:
Resultset_next

Burbank Tower Pharmacy

140 N San Fernando Blvd Burbank, CA

Resultset_next

Foam Mart

628 N Victory Blvd # BI Burbank, CA

3.0 2
Hi! Sign in to let us know how Gordon David W Od was?
Write a Review
.

I have been a patient of Dr. Gordon since 2002. He used to be fantastic. I referred my boyfriend to him, and he had nothing but problems. The Rx had to be changed 4 times and took over 6 months to get it right. And there were never any apologies but certainly always plenty of excuses: the doctor is not in, George (the lab tech) is out for 2 weeks, your part is backordered, blah blah blah.

Things took a dramatic change in this office once Dr. Gordon became a member of Burbank City Council. He's constantly interrupted by his staff when he's with his patients, to the point where you just want to get up and leave. He's even taken cell phone calls while giving me an eye exam!

Recently I had a problem with my frames and I called the office. They were rather nice over the phone, and I went in to the office to have them look at my frames. I was personally promised by the doctor beforehand that he would examine them, and in the meantime give me a spare pair of frames while waiting for my replacement order. None of this happened. We didn't even get to see the doctor. Instead, his assistant simply said I need a new nose piece (which I had informed THEM of when I first called), and it was backordered 2 weeks (which I now know really means 4 to 6 weeks in real time). I didn't get the temporary replacement frame I had been promised, and they couldn't even tell us how much it was going to cost!

Stay far away from this doctor. Find someone who will take the time to examine you and doesn't make promises they don't intend to keep.

Pros: Dr. Gordon does his best.
Cons: His best isn't good enough.

1
★☆☆☆☆

I have been a patient of Dr. Gordon since 2002. He used to be fantastic. I referred my boyfriend to him, and he had nothing but problems. The Rx had to be changed 4 times and took over 6 months to get it right. And there were never any apologies but certainly always plenty of excuses: the doctor is not in, George (the lab tech) is out for 2 weeks, your part is backordered, blah blah blah.

Things took a dramatic change in this office once Dr. Gordon became a member of Burbank City Council. He's constantly interrupted by his staff when he's with his patients, to the point where you just want to get up and leave. He's even taken cell phone calls while giving me an eye exam!

Recently I had a problem with my frames and I called the office. They were rather nice over the phone, and I went in to the office to have them look at my frames. I was personally promised by the doctor beforehand that he would examine them, and in the meantime give me a spare pair of frames while waiting for my replacement order. None of this happened. We didn't even get to see the doctor. Instead, his assistant simply said I need a new nose piece (which I had informed THEM of when I first called), and it was backordered 2 weeks (which I now know really means 4 to 6 weeks in real time). I didn't get the temporary replacement frame I had been promised, and they couldn't even tell us how much it was going to cost!

Stay far away from this doctor. Find someone who will take the time to examine you and doesn't make promises they don't intend to keep.

Pros: Dr. Gordon does his best.
Cons: His best isn't good enough.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

This is such a fantastic office. The optometrist makes you feel like family, he takes a personal interest in each of his patients. He wants you to be happy with his service, if you are not happy, you need to call him and he will make it right. He does his best to work with you. I am so happpy with my eyesight since I switched to this doctor.

PROS: Very friendly staff.
CONS:

5
★★★★★

This is such a fantastic office. The optometrist makes you feel like family, he takes a personal interest in each of his patients. He wants you to be happy with his service, if you are not happy, you need to call him and he will make it right. He does his best to work with you. I am so happpy with my eyesight since I switched to this doctor.

PROS: Very friendly staff.
CONS:

Was this review helpful to you?
Ratings_icons Ratings_icons

 

Wait, you're the expert.

If you've been to or used Gordon David W Od, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review