Austin Regional Clinic: ARC Anderson Mill

★★★☆☆
Clinic Hours Mon - Fri: 8:00am - 5:00pm Lab Hours 8:00am - 5:00pm by appointment only
  • 10401 Anderson Mill Road Suite 110B

    Austin, TX 78750

    Map & Directions
  • 512-250-5571

About Austin Regional Clinic: ARC Anderson Mill

Categories
  • Clinics
  • Doctors
  • Pediatricians
  • Surgeons
Hours
M-F 8am-5pm, Sa-Su Closed
Phones
  • Fax (512-406-7300)
Keywords
  • Family Medicine
  • Pediatrician
  • Orthopedics
  • General Surgery
  • General Practitioner
Specialties
  • Family Medicine
  • Pediatrician
  • Orthopedics
  • General Surgery
  • General Practitioner

Health & Medical

Health & Medical
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Went in for pain on my right side and on my heal. Told doctor I was getting dizzy within the last 2 weeks just going up the stairs. I explained to him that I had lived on the third floor for nearly a year and i work on the third floor as well. He told that i just needed exercise and I'll get over the dizziness. Some doctor.

1
★☆☆☆☆

Went in for pain on my right side and on my heal. Told doctor I was getting dizzy within the last 2 weeks just going up the stairs. I explained to him that I had lived on the third floor for nearly a year and i work on the third floor as well. He told that i just needed exercise and I'll get over the dizziness. Some doctor.

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My four kids use the pediatrician's at ARc and my hubby uses a GP there. I have nothing stellar to say about the service but have no huge complaints either. The receptionists are never overly friendly, the waits are medium and doctor care never really goes out of its way.
RIght now they are remodeling their facility and it is a construction zone! It looks like it will be quite nice when finished.

PROS: good location
CONS: mediocre

3
★★★☆☆

My four kids use the pediatrician's at ARc and my hubby uses a GP there. I have nothing stellar to say about the service but have no huge complaints either. The receptionists are never overly friendly, the waits are medium and doctor care never really goes out of its way.
RIght now they are remodeling their facility and it is a construction zone! It looks like it will be quite nice when finished.

PROS: good location
CONS: mediocre

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This is the only doctors office in the central Texas area that I ahve found that is open on the weekends. With 2 small children and being unable to get off much from work, this place can be a life/time saver. There is even an after hours clinic where they are open till 9:00 PM most nights. The doctors all seem like they are up on all current medical procedures and training and they offer a wide range of areas of expertise. They also work with most insurance companies but they can be a pain when the insurance companies don't pay up after a while.

4
★★★★☆

This is the only doctors office in the central Texas area that I ahve found that is open on the weekends. With 2 small children and being unable to get off much from work, this place can be a life/time saver. There is even an after hours clinic where they are open till 9:00 PM most nights. The doctors all seem like they are up on all current medical procedures and training and they offer a wide range of areas of expertise. They also work with most insurance companies but they can be a pain when the insurance companies don't pay up after a while.

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This has been my primary doctor for over 15 years. You never have a problem with getting an appointment the same day you call. If you cannot see your doctor, there is always someone else available. They are very thorough and take time to explain things to you.

4
★★★★☆

This has been my primary doctor for over 15 years. You never have a problem with getting an appointment the same day you call. If you cannot see your doctor, there is always someone else available. They are very thorough and take time to explain things to you.

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But don't expect devoted family care. I was taking my infant son to this clinic for his well care (shots, exams, etc). I took him in one time because he had a horrible rash on his legs, feet and torso. The dr. diagnosed him with chicken pox (eventhough she had given him the cpox shot months before). When the same problem cropped up a few months later, they said the same...probably another outbreak??!? What?!? I took him to a nearby pharmacy and they took one look at him, told me he was allergic to ant bites, gave me some meds and he was cleared up in a few days. To me, this is poor care on the part of the dr. at ARC.

PROS: speedy appointments
CONS: no devotion in the care

3
★★★☆☆

But don't expect devoted family care. I was taking my infant son to this clinic for his well care (shots, exams, etc). I took him in one time because he had a horrible rash on his legs, feet and torso. The dr. diagnosed him with chicken pox (eventhough she had given him the cpox shot months before). When the same problem cropped up a few months later, they said the same...probably another outbreak??!? What?!? I took him to a nearby pharmacy and they took one look at him, told me he was allergic to ant bites, gave me some meds and he was cleared up in a few days. To me, this is poor care on the part of the dr. at ARC.

PROS: speedy appointments
CONS: no devotion in the care

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I have had a positive experience with this clinic so far. Aside from the friendly staff, and great service (no waiting for more than 15 minutes), there is an after hours clinic open until 8:00 pm 7 days a week at the Far West clinic, and nurses available to answer questions 24 hours a day by phone. Really helps when you are a first time parent and are constantly needing answers about your baby.

The only thing that I am unimpressed with is not being able to make a next day appointment. I have called several times to try and make an appointment for the next day, only to be turned down because most of their time slots are for same day appointments. That means you get to wait on hold the next morning for 10 minutes.

Overall, I would highly recommend this clinic.

PROS: Friendly staff, after hours clinic
CONS: Not able to make next day appointment

4
★★★★☆

I have had a positive experience with this clinic so far. Aside from the friendly staff, and great service (no waiting for more than 15 minutes), there is an after hours clinic open until 8:00 pm 7 days a week at the Far West clinic, and nurses available to answer questions 24 hours a day by phone. Really helps when you are a first time parent and are constantly needing answers about your baby.

The only thing that I am unimpressed with is not being able to make a next day appointment. I have called several times to try and make an appointment for the next day, only to be turned down because most of their time slots are for same day appointments. That means you get to wait on hold the next morning for 10 minutes.

Overall, I would highly recommend this clinic.

PROS: Friendly staff, after hours clinic
CONS: Not able to make next day appointment

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Message from Austin Regional Clinic: ARC Anderson Mill

ARC Travel Medicine Services is moving from ARC Rundberg Square to ARC Anderson Mill on Monday, November 3rd. The new phone # is 250-0803. Hayley Caruthers, RN, travel medicine nurse, is relocating with the program and looks forward to seeing more travelers in the larger space. Before you travel outside the U.S., call our Travel Medicine Services to schedule an appointment for consultation and immunizations.

 

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