Webster Bicycle

★★★☆☆

About Webster Bicycle

Categories
  • Bicycles
  • Bicycle Dealers
  • Bicycle Repair

Sports & Recreation

Sports & Recreation
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Webster Bicycle

408 W NASA Pkwy Webster, FL

3.4 5
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To say a dept. store bike is unrepairable is simply not true. They may not have the quality control put to it while assembling the bike, but much of the parts are branded stuff from Shimano, SRAM etc.. Its like saying a luxury car workshop will not work on a Hyundai etc.. its BS.

Lets be honest here... a bike repair is not rocket science. It has only a hand full of components on it and anyone with an little engineering mind, time to spend, & money to buy the tools can pretty much master it. I shop for component deals and make my own bike.. its darn easy.

To say it may not be worth the cost repairing the dept. bike may be true, but then you let the customer make the decision to spend for repair or not. To say a dept. store bike is "unrepairable" is wrong. I still remember the first mountain bike I bought for $69 from Walmart and had used it for 2 years in Fairbanks AK and sold it when I left.

4
★★★★☆

To say a dept. store bike is unrepairable is simply not true. They may not have the quality control put to it while assembling the bike, but much of the parts are branded stuff from Shimano, SRAM etc.. Its like saying a luxury car workshop will not work on a Hyundai etc.. its BS.

Lets be honest here... a bike repair is not rocket science. It has only a hand full of components on it and anyone with an little engineering mind, time to spend, & money to buy the tools can pretty much master it. I shop for component deals and make my own bike.. its darn easy.

To say it may not be worth the cost repairing the dept. bike may be true, but then you let the customer make the decision to spend for repair or not. To say a dept. store bike is "unrepairable" is wrong. I still remember the first mountain bike I bought for $69 from Walmart and had used it for 2 years in Fairbanks AK and sold it when I left.

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I get it, they sell high end bikes, but they also do repairs. So, why not do repairs on a "box bike"? We just needed the calipers replaced and were afraid we didn't know enough to do it ourselves. They wouldn't touch it. Snooty and not helpful. We went to Bike Barn instead

2
★★☆☆☆

I get it, they sell high end bikes, but they also do repairs. So, why not do repairs on a "box bike"? We just needed the calipers replaced and were afraid we didn't know enough to do it ourselves. They wouldn't touch it. Snooty and not helpful. We went to Bike Barn instead

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Business Response:

Owner Choosing to not work on dept store bikes is only choosing the same thing as the place you bought it. They won't work on them either. Dept store bikes are engineered to last 12-15 miles. They are toys, and often sold in toy departments. We are trying to save people money by not working on them, as they are made to be disposable commodities. We are sorry you feel it is snooty, but we try to educate people of the purpose of a dept store bike, which is to allow someone a brief experience on a bike. Hopegfully you enjoy it and choose to buy a better quality repairable bicycle from a place that has a repair department. Hopefully that is us. Thousands of times per year it is us. I do hope we explained why we do not work on department store bikes in person. We try to if the individual allows and our employees are all trained on why we do not work on bikes that cost $69-149.00. It just does not make sense and they are not made to be worked on.
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Five stars? NOT! I recently had dealing with this shop. I went in to order a part for my bike. I was told it had be ordered so I paid for it and left. Two weeks later I checked back and was told er uh we can't find it check back tomorrow. The next day I was back and not only did they not have the part it had not in fact been ordered at all. That is when the very abrupt/rude person I had dealt with on both occaisions told me that the price I was quoted was " a pipe dream that part costs much more" ($40 not $15 I found it online for about $12 ) and that "we seldom order from that company and I don't know when we will again". They could have told me that before taking my money. In fact a simple phone call after the order was placed would have left a much better impression. Not only will I never be back, I'll be sure and tell all my friends about the poor service at this business.

1
★☆☆☆☆

Five stars? NOT! I recently had dealing with this shop. I went in to order a part for my bike. I was told it had be ordered so I paid for it and left. Two weeks later I checked back and was told er uh we can't find it check back tomorrow. The next day I was back and not only did they not have the part it had not in fact been ordered at all. That is when the very abrupt/rude person I had dealt with on both occaisions told me that the price I was quoted was " a pipe dream that part costs much more" ($40 not $15 I found it online for about $12 ) and that "we seldom order from that company and I don't know when we will again". They could have told me that before taking my money. In fact a simple phone call after the order was placed would have left a much better impression. Not only will I never be back, I'll be sure and tell all my friends about the poor service at this business.

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when my nephew needed another bicycle i went to webster bicycle because i heard they had used bikes in good condition. my nephew found one he liked. it was in pretty good condition at a fair price.

5
★★★★★

when my nephew needed another bicycle i went to webster bicycle because i heard they had used bikes in good condition. my nephew found one he liked. it was in pretty good condition at a fair price.

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A great little bike shop located in Webster, Texas has a large selection of brand new bikes and accessories. It also carries a very limited selection of used bikes. I have purchased two bikes for my son here and have been very pleased with them.

5
★★★★★

A great little bike shop located in Webster, Texas has a large selection of brand new bikes and accessories. It also carries a very limited selection of used bikes. I have purchased two bikes for my son here and have been very pleased with them.

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