Wal-Mart

★★☆☆☆
40.1269 -75.4052
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650 South Trooper Road

Norristown, PA

19403

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2.0 5
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first i want to write that walmart in trooper doesn't have self checkout, i agree that we never have enough cashiers but that is due to call outs. second the pharmacy is not owned and operated by walmart. it is just like the subway, hair salon and nail salon they are all outside people who rent the space. some of our associates work in the pharmacy to run the register or stock the salesfloor, but don't have direct contact when picking up perscriptions, that is the pharmacist cause they have to explain how to take the medicine and all that jazz. i have worked for walmart for three years now and i agree with the one comment about feeling overworked and underpaid but that is only some days. just like any job you have your good days and your bad days. if someone doesn't like thier job enough that the good out weighs the bad then they are at the wrong job and should think about looking for another. i have worked in retail for almost 20 years and i can tell you that it is all the same.

5
★★★★★

first i want to write that walmart in trooper doesn't have self checkout, i agree that we never have enough cashiers but that is due to call outs. second the pharmacy is not owned and operated by walmart. it is just like the subway, hair salon and nail salon they are all outside people who rent the space. some of our associates work in the pharmacy to run the register or stock the salesfloor, but don't have direct contact when picking up perscriptions, that is the pharmacist cause they have to explain how to take the medicine and all that jazz. i have worked for walmart for three years now and i agree with the one comment about feeling overworked and underpaid but that is only some days. just like any job you have your good days and your bad days. if someone doesn't like thier job enough that the good out weighs the bad then they are at the wrong job and should think about looking for another. i have worked in retail for almost 20 years and i can tell you that it is all the same.

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I am not sure if Wal-Mart is trying to improve their image but it is NOT working. Upon walking into the store there are groups of employees cluster together and not recognizing any customers. When I was in the aisle shopping I heard two very LOUD employees talking to each other from either side of the display aisle. I asked an employee where I could find the febreze section and he said to me "Dogg I'm on break go up to customer service they should know" Upon check out, there were two cashiers lines open for about 200 people. The one Cashier's light was blinking as though she needed help from a manager. No one came to her aide so essentially there was only one line open, as the other line was at a stand still. At this point I went to the self checkout to do it myself. When checking out with the "self checkout" the machine said you will need a manager assistance to go any further. I let the cashier that was in charge of the checkout know I needed her assistance and she gave me an attitude while she was talking on "speaker phone" . No one was in uniform and everyone walked around with an attitude. I will no longer go to Walmart and Target will receive all of my business. If Target does not have what Im looking for, I will do without.

1
★☆☆☆☆

I am not sure if Wal-Mart is trying to improve their image but it is NOT working. Upon walking into the store there are groups of employees cluster together and not recognizing any customers. When I was in the aisle shopping I heard two very LOUD employees talking to each other from either side of the display aisle. I asked an employee where I could find the febreze section and he said to me "Dogg I'm on break go up to customer service they should know" Upon check out, there were two cashiers lines open for about 200 people. The one Cashier's light was blinking as though she needed help from a manager. No one came to her aide so essentially there was only one line open, as the other line was at a stand still. At this point I went to the self checkout to do it myself. When checking out with the "self checkout" the machine said you will need a manager assistance to go any further. I let the cashier that was in charge of the checkout know I needed her assistance and she gave me an attitude while she was talking on "speaker phone" . No one was in uniform and everyone walked around with an attitude. I will no longer go to Walmart and Target will receive all of my business. If Target does not have what Im looking for, I will do without.

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1 out of 1 people found this review helpful.

.

MANAGEMENT JUST DOESN'T CARE. On Saturday I had to return something to Wal-Mart. There were 5 people total in the Customer Service line and and just one slow moving cashier (with tattoos and multiple piercings all over her body.) After standing in line for 15 minutes, I asked a Manager who walked by "How many people have to be in line before you'll open up a second cash register?" He looked at me hatefully and said "It doesn't matter." He then walked away to go stand behind a little kiosk and chit chat with another Manager. All of us in line COULD NOT believe his attitude and his response. He made it crystal clear that at Wal-Mart...Customers don't matter.

1
★☆☆☆☆

MANAGEMENT JUST DOESN'T CARE. On Saturday I had to return something to Wal-Mart. There were 5 people total in the Customer Service line and and just one slow moving cashier (with tattoos and multiple piercings all over her body.) After standing in line for 15 minutes, I asked a Manager who walked by "How many people have to be in line before you'll open up a second cash register?" He looked at me hatefully and said "It doesn't matter." He then walked away to go stand behind a little kiosk and chit chat with another Manager. All of us in line COULD NOT believe his attitude and his response. He made it crystal clear that at Wal-Mart...Customers don't matter.

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2 out of 3 people found this review helpful.

.

I honestly don 't what this guys problem is but he must think that because he is behind the counter that someone won 't clean his clock for him. He is making himself look bad and is a discredit to what Walmart is trying acheive. He has been serving us up a healthy dose of pissyness since that store opened 4 yrs ago. If you want your balls broke over some pills then go to Walmart on Trooper Rd. Other than this guy, the rest of people working there are great and I have always appreciated having a Walmart close to my home. Most phamacists take pride in being able to help people and it shows and you will want to keep coming back. After dealing with this person you will be walking out of the store in tears, and you will know what I am talking about. I feel sorry for his wife and family, if he has one. The day he leaves is the day me and my family and friends will consider getting our perscriptions filled there.

1
★☆☆☆☆

I honestly don 't what this guys problem is but he must think that because he is behind the counter that someone won 't clean his clock for him. He is making himself look bad and is a discredit to what Walmart is trying acheive. He has been serving us up a healthy dose of pissyness since that store opened 4 yrs ago. If you want your balls broke over some pills then go to Walmart on Trooper Rd. Other than this guy, the rest of people working there are great and I have always appreciated having a Walmart close to my home. Most phamacists take pride in being able to help people and it shows and you will want to keep coming back. After dealing with this person you will be walking out of the store in tears, and you will know what I am talking about. I feel sorry for his wife and family, if he has one. The day he leaves is the day me and my family and friends will consider getting our perscriptions filled there.

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0 out of 1 people found this review helpful.

.

Maybe it's because Wal-Mart's employees feel unappreciated, but each of the very few times I've been in this store, I get the impression the employees are overworked and/or angry. Last week, the clerk never made eye contact, let alone did she say "hello." She wasn't rude, but there was no connection, no recognition that I was anything more than the next order in line. It beats the time I was berated by an employee for not knowing the price of an item I was trying to buy, but it still felt unwelcoming.

PROS: Cheap stuff
CONS: Occasional unfriendliness

2
★★☆☆☆

Maybe it's because Wal-Mart's employees feel unappreciated, but each of the very few times I've been in this store, I get the impression the employees are overworked and/or angry. Last week, the clerk never made eye contact, let alone did she say "hello." She wasn't rude, but there was no connection, no recognition that I was anything more than the next order in line. It beats the time I was berated by an employee for not knowing the price of an item I was trying to buy, but it still felt unwelcoming.

PROS: Cheap stuff
CONS: Occasional unfriendliness

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1 out of 2 people found this review helpful.