Valley Oak Pediatrics

★★★☆☆

About Valley Oak Pediatrics

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Health & Medical

Health & Medical
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Bailey Elizabeth M

4120 Prescott Rd Modesto, CA

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Jeffrey R Levin MD FAAN

1541 Florida Avenue Modesto, CA

3.3571 14
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HORRIBLE!! I decided to take my children to Dr. Chan because she had a lot of good reviews and my husband's job provided us with amazing insurance so we figured we wanted the best for our children. WELL we didn't get that at all, I'm trying to switch them but it's so difficult.

So first off the staff is extremely rude, I call to make appointments and they do not try to work with your schedule, they tell you "this is the appointment cant do it, you'll have to wait" I had to speak with a manager to get an appointment at the right time, and it turns out that they had appointments for my schedule, the staff just didn't want to give it to me.

Second the nurses are rude and do not handle children very well, which is funny because it's pediatric clinic.

Third they are ALWAYS out of vaccines, I kid you not we kept being told no that they finally sent us to another clinic in another town 45 minutes away for our kids to get shots.

Most of all, the Dr is horrible. She is extremely nice, she answers your questions BUT she never gives you info, like my son is 4 and he has asthma (he had a different doctor who retired, she discovered he had asthma, but we knew because it runs in both sides of mine and my husband's family) anyways so we told Dr. Chan and she just said give him the emergency inhailer when needed. Well we were told by another doctor to give him something for prevention. Well his asthma kept getting worse so I decided to take him to an asthma specialist, well you can't take them without a refferal from the main doctor. SHE wont give me a refferal!! and she wont give my son prevention medicine, she just keeps giving him the emergency inhailer!!
Not just that, both my kids had rashes and she said it was eczema, but it wasn't going away with creams so I took them to an allergy specialist (thank god I didn't need a refferal) and turns out my kids were allergic to certain things!!

I cannot stand for people to be rude and for a doctor to not care, they get paid way too much to be rude and to not care.
If you love your child do not take them here, seriously they are so rude, I was on medical a long time ago and they were nicer than these people!!
Dont go here, find somewhere else.

1
★☆☆☆☆

HORRIBLE!! I decided to take my children to Dr. Chan because she had a lot of good reviews and my husband's job provided us with amazing insurance so we figured we wanted the best for our children. WELL we didn't get that at all, I'm trying to switch them but it's so difficult.

So first off the staff is extremely rude, I call to make appointments and they do not try to work with your schedule, they tell you "this is the appointment cant do it, you'll have to wait" I had to speak with a manager to get an appointment at the right time, and it turns out that they had appointments for my schedule, the staff just didn't want to give it to me.

Second the nurses are rude and do not handle children very well, which is funny because it's pediatric clinic.

Third they are ALWAYS out of vaccines, I kid you not we kept being told no that they finally sent us to another clinic in another town 45 minutes away for our kids to get shots.

Most of all, the Dr is horrible. She is extremely nice, she answers your questions BUT she never gives you info, like my son is 4 and he has asthma (he had a different doctor who retired, she discovered he had asthma, but we knew because it runs in both sides of mine and my husband's family) anyways so we told Dr. Chan and she just said give him the emergency inhailer when needed. Well we were told by another doctor to give him something for prevention. Well his asthma kept getting worse so I decided to take him to an asthma specialist, well you can't take them without a refferal from the main doctor. SHE wont give me a refferal!! and she wont give my son prevention medicine, she just keeps giving him the emergency inhailer!!
Not just that, both my kids had rashes and she said it was eczema, but it wasn't going away with creams so I took them to an allergy specialist (thank god I didn't need a refferal) and turns out my kids were allergic to certain things!!

I cannot stand for people to be rude and for a doctor to not care, they get paid way too much to be rude and to not care.
If you love your child do not take them here, seriously they are so rude, I was on medical a long time ago and they were nicer than these people!!
Dont go here, find somewhere else.

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I have two children that go to this office and the experince has been outstanding from the reception to the back and to schedule an appt is very easy and they work with you or fit you in if possible, all the staff i have dealt with has been very helpful and very nice to my kids, this office is defenetly the best aroud and will not change it for anything THANKS VALLEY OAK PEDIATRICS

5
★★★★★

I have two children that go to this office and the experince has been outstanding from the reception to the back and to schedule an appt is very easy and they work with you or fit you in if possible, all the staff i have dealt with has been very helpful and very nice to my kids, this office is defenetly the best aroud and will not change it for anything THANKS VALLEY OAK PEDIATRICS

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0 out of 1 people found this review helpful.

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I have a duaghter she is now going to be 7 years old. Dr. Limon was recommend by my friend who is a nurse when my daughter was born. I have not once regretted that decision from the moment she was born he went and visited her like 3 times. Every visit although he seems busy he has always addressed all my concerns and given me referrals when i ve needed them. I ve seen other doctors and never have had any problems in these 7 years. I would definetly recommend them and have to several people whom all take their children here. None of them have ever told mne anything but thank you. I LOVE THIS PLACE AND MY DAUGHTER LOVES DR LIMON

5
★★★★★

I have a duaghter she is now going to be 7 years old. Dr. Limon was recommend by my friend who is a nurse when my daughter was born. I have not once regretted that decision from the moment she was born he went and visited her like 3 times. Every visit although he seems busy he has always addressed all my concerns and given me referrals when i ve needed them. I ve seen other doctors and never have had any problems in these 7 years. I would definetly recommend them and have to several people whom all take their children here. None of them have ever told mne anything but thank you. I LOVE THIS PLACE AND MY DAUGHTER LOVES DR LIMON

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0 out of 1 people found this review helpful.

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My 16 yr old daughter was seen at this facility for what we believed was a bladder infection. PA Silva saw her allong with my wife. PA Silva told my wife she was ordering a urine test for bladder and kidney infection. Rather then sending the samples out to the local lab, she reqested my wife hand deliver the samples the the local hospital. Turns out it was a simple bladder infection.

A month later, we recieve a bill from the hospital for $2,600.00 for a battery of tests that PA Silva reqested with out our knowledge or permission as the parents of a minor and the paying party. When we asked what these other test were for and why they were done, we were told by PA Silva that she did not order any such tests and she would look into it.

After 3 months of going back and forth between the hospital and PA Silva and the office manager (Jean) and tons of lies and back tracking by Jean and Silva, we finnaly recieved my daughters files and Silva finnaly admitted to ordering these test on my daughter.

She now claims that she has no obligation to let us as the parents and paying client to know what tests she orders for our minor daughter.

They must think they are smarter then all others, because not only has the California State Medical Board stated in writting that this practice was completely unethical but our attorney concurs.

We have recorded most all of our conversations with the staff over the past few weeks proving thier constant lies and unethical buiness practices. This has been turned over to the medical board and our attorney.

This group continuaslly has lied to protect thier flagrent theft of not only our money, but our insurance companies money as well.

Avoid these people at all costs.

1
★☆☆☆☆

My 16 yr old daughter was seen at this facility for what we believed was a bladder infection. PA Silva saw her allong with my wife. PA Silva told my wife she was ordering a urine test for bladder and kidney infection. Rather then sending the samples out to the local lab, she reqested my wife hand deliver the samples the the local hospital. Turns out it was a simple bladder infection.

A month later, we recieve a bill from the hospital for $2,600.00 for a battery of tests that PA Silva reqested with out our knowledge or permission as the parents of a minor and the paying party. When we asked what these other test were for and why they were done, we were told by PA Silva that she did not order any such tests and she would look into it.

After 3 months of going back and forth between the hospital and PA Silva and the office manager (Jean) and tons of lies and back tracking by Jean and Silva, we finnaly recieved my daughters files and Silva finnaly admitted to ordering these test on my daughter.

She now claims that she has no obligation to let us as the parents and paying client to know what tests she orders for our minor daughter.

They must think they are smarter then all others, because not only has the California State Medical Board stated in writting that this practice was completely unethical but our attorney concurs.

We have recorded most all of our conversations with the staff over the past few weeks proving thier constant lies and unethical buiness practices. This has been turned over to the medical board and our attorney.

This group continuaslly has lied to protect thier flagrent theft of not only our money, but our insurance companies money as well.

Avoid these people at all costs.

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1 out of 1 people found this review helpful.

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I have been taking my daughter to Valley Oak Pediatrics for 2yrs, I feel that my daughter is always well taken care of when she goes in for a wellness or sick visit. The staff @ Valley Oak are kind & caring as well as the M.D.'s I've never had a bad experience & have always left happy. There facility is always clean & when waiting to be called back to see the doctor the kids can watch cartoons & get treats after each visit which is an incentive for the kids to want to come back. I would recommend this office to anyone.

5
★★★★★

I have been taking my daughter to Valley Oak Pediatrics for 2yrs, I feel that my daughter is always well taken care of when she goes in for a wellness or sick visit. The staff @ Valley Oak are kind & caring as well as the M.D.'s I've never had a bad experience & have always left happy. There facility is always clean & when waiting to be called back to see the doctor the kids can watch cartoons & get treats after each visit which is an incentive for the kids to want to come back. I would recommend this office to anyone.

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I have 3 children 2 of which go to Valley Oak both have had some serious conditions the group has always be very prompt on giving us advise and getting my children in for visits some times there is a wait but for the care I am willing to wait so my children can recieve excellent care and we have seen all providers in the group, everyone from appts to billing has always been very professional and speedy with helping me Thank You Valley Oak keep the care up

5
★★★★★

I have 3 children 2 of which go to Valley Oak both have had some serious conditions the group has always be very prompt on giving us advise and getting my children in for visits some times there is a wait but for the care I am willing to wait so my children can recieve excellent care and we have seen all providers in the group, everyone from appts to billing has always been very professional and speedy with helping me Thank You Valley Oak keep the care up

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0 out of 1 people found this review helpful.

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by parents of a cerebral palsy young boy 16 years old nonverbal quadruplegic:
Valley Oak Pediatrics with Dr.Cohen now retired for some time and Dr. Bauman a new generation of physician I have not had any concerns at all. The clinic is great and I do not believe any of the comments below at all. To pursue the best for ur children/child one has to be assertive as well as a listener..I recommend Valley Oak Pediatrics to anyone whose heart is solely the benefit of the child and not of parents who are looking for me first.Dr. Bauman I recommend him to anyone anytime,anyday.
r/s
for alexander p

5
★★★★★

by parents of a cerebral palsy young boy 16 years old nonverbal quadruplegic:
Valley Oak Pediatrics with Dr.Cohen now retired for some time and Dr. Bauman a new generation of physician I have not had any concerns at all. The clinic is great and I do not believe any of the comments below at all. To pursue the best for ur children/child one has to be assertive as well as a listener..I recommend Valley Oak Pediatrics to anyone whose heart is solely the benefit of the child and not of parents who are looking for me first.Dr. Bauman I recommend him to anyone anytime,anyday.
r/s
for alexander p

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0 out of 1 people found this review helpful.

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Poor customer service and bedside manner. Doctor was very rude. They make you wait 1 hour outside before they even let you go inside and make you wait another 20-30 minutes there, its ridicilous.
I don't recommend this place!

1
★☆☆☆☆

Poor customer service and bedside manner. Doctor was very rude. They make you wait 1 hour outside before they even let you go inside and make you wait another 20-30 minutes there, its ridicilous.
I don't recommend this place!

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Though we have only recently been to Valley Oak twice, the admin staff is rude and seems to only want to see your kids if you have iron-clad insurance, no issues, and can reduce their admin burden. We have Aetna - one of the best health insurance company based on my own experience from multiple companies. Yet, when there was a mixed-up in billing, Valley Oak refused to see our baby even after we offered to pay out of pocket until the mixed up was resolved, which it was but apparently their "online" system was not updated. From this experience, I do not want my family ever to return to a place where they place their highest priority on invoicing and not honoring scheduled appointments. It seems to me that Valley Oak's billing staff controls their scheduling - not the patience or the doctor.

1
★☆☆☆☆

Though we have only recently been to Valley Oak twice, the admin staff is rude and seems to only want to see your kids if you have iron-clad insurance, no issues, and can reduce their admin burden. We have Aetna - one of the best health insurance company based on my own experience from multiple companies. Yet, when there was a mixed-up in billing, Valley Oak refused to see our baby even after we offered to pay out of pocket until the mixed up was resolved, which it was but apparently their "online" system was not updated. From this experience, I do not want my family ever to return to a place where they place their highest priority on invoicing and not honoring scheduled appointments. It seems to me that Valley Oak's billing staff controls their scheduling - not the patience or the doctor.

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1 out of 1 people found this review helpful.

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I take my son here, but i am a little concerned with the lack of their "lack of concern". I took my son in about 5 months ago for a something he had that is not right and all my doctor said was oh its ok it will go away in a couple months. Well i have been doing a lot of research and i am reading that this may be benign cancer or a cyst. Umm a little scary !!! I keep telling them about it but they just say oh it will go away. So I think it may be time for a Second opinion. As for the staff everyone is nice but Dr.Goldman is rude and in a big hurry. He doesn't listen and gives false treatment directions that caused pain to my child. So I had to switch doctors.

3
★★★☆☆

I take my son here, but i am a little concerned with the lack of their "lack of concern". I took my son in about 5 months ago for a something he had that is not right and all my doctor said was oh its ok it will go away in a couple months. Well i have been doing a lot of research and i am reading that this may be benign cancer or a cyst. Umm a little scary !!! I keep telling them about it but they just say oh it will go away. So I think it may be time for a Second opinion. As for the staff everyone is nice but Dr.Goldman is rude and in a big hurry. He doesn't listen and gives false treatment directions that caused pain to my child. So I had to switch doctors.

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Great with kids. Co-pay wasnt expensive..at the time anyways. Doctors were great. Gave candy and stickers when checking out. Always had to wait for awhile before getting called, but thats at every doctor's office so nothing out of the ordinary there. All in all..good place for children.

4
★★★★☆

Great with kids. Co-pay wasnt expensive..at the time anyways. Doctors were great. Gave candy and stickers when checking out. Always had to wait for awhile before getting called, but thats at every doctor's office so nothing out of the ordinary there. All in all..good place for children.

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I have had my two children going to Valley Oak for over 2 years. I have recieved nothing but world class service. This is a very clean doctors office, with the most curtious staff and doctors.

5
★★★★★

I have had my two children going to Valley Oak for over 2 years. I have recieved nothing but world class service. This is a very clean doctors office, with the most curtious staff and doctors.

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The writer of the other review hasn't seen Dr. Sarah Koch.

She is kind, professional, and caring. I have seen several other DRs/NPs there, and have felt that I received very good care. My daughter has asthma, and they never condescended to my ignorance of the disease nor my panic at the least little cough. Although there is one person there who is not really very compassionate, I have had nothing but good experiences with the staff...including the nurses and those at the front desk. I wish I'd had gone to VOPA when my son was small, but I am glad we are with them now.

I appreciate their extended hours too...as every parent knows, ilnlesses don't keep an 8-5 M-F schedule.

4
★★★★☆

The writer of the other review hasn't seen Dr. Sarah Koch.

She is kind, professional, and caring. I have seen several other DRs/NPs there, and have felt that I received very good care. My daughter has asthma, and they never condescended to my ignorance of the disease nor my panic at the least little cough. Although there is one person there who is not really very compassionate, I have had nothing but good experiences with the staff...including the nurses and those at the front desk. I wish I'd had gone to VOPA when my son was small, but I am glad we are with them now.

I appreciate their extended hours too...as every parent knows, ilnlesses don't keep an 8-5 M-F schedule.

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I've taken my daughters to Valley Oak Pediatrics over the years. In that time they've both seen several of the doctors/cnps on staff. While the doctors at Valley Oak were certainly helpful when my girls have been ill (ear infections, utis, etc), they really seem to be clueless when it comes to "wellness" care or basically - how to keep your child healthy.

Also, I can remember at least 4 doctors who have been downright rude when trying to "help". One lady rolled her eyes at me and said that an ear infection was hardly an emergency. Another scolded me for several minutes for letting my 2 year old use a pacifyer. Also, when my baby went on and on with nonstop crying for months, all I got from her doctor was that "it's colic, nothing we can do" speech. He dismissed every idea I ever came up with and just said my baby would grow out of it. When she didn't, he had no advice. So, I sought care elsewhere and within a matter of days, the crying ceased.

We haven't been back to Valley Oak since.

2
★★☆☆☆

I've taken my daughters to Valley Oak Pediatrics over the years. In that time they've both seen several of the doctors/cnps on staff. While the doctors at Valley Oak were certainly helpful when my girls have been ill (ear infections, utis, etc), they really seem to be clueless when it comes to "wellness" care or basically - how to keep your child healthy.

Also, I can remember at least 4 doctors who have been downright rude when trying to "help". One lady rolled her eyes at me and said that an ear infection was hardly an emergency. Another scolded me for several minutes for letting my 2 year old use a pacifyer. Also, when my baby went on and on with nonstop crying for months, all I got from her doctor was that "it's colic, nothing we can do" speech. He dismissed every idea I ever came up with and just said my baby would grow out of it. When she didn't, he had no advice. So, I sought care elsewhere and within a matter of days, the crying ceased.

We haven't been back to Valley Oak since.

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1 out of 1 people found this review helpful.

 

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