Vip Limousine SVC

★★★★☆
  • 5820 County Line Rd

    Lenox, MI 48048

    Map & Directions
  • 586-247-1200

About Vip Limousine SVC

Categories
  • Limousine Services
Hours
Monday: 10:00 AM - 06:00 PM
Tuesday: 10:00 AM - 06:00 PM
Wednesday: 10:00 AM - 06:00 PM
Thursday: 10:00 AM - 06:00 PM
Friday: 10:00 AM - 06:00 PM
Saturday: 10:00 AM - 04:00 PM
Sunday: Closed
4.0 7
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Press Release

For Immediate Release

VIP Limousine Service acquired by Satisfaction Limousine Service

DETROIT, MI -- OCT, 2008. The two award-winning limousines services come together as one.

VIP Limousine Service of Shelby Township, MI was recently acquired by Satisfaction Limousine Service of Lenox, MI.
Satisfaction Limousine Service is expanding their customer service base by purchasing VIP Limousine Service. Satisfaction's commitment to customer "SATISFACTION" will continue to be our number one priority.

Robert and Maria Hamilton of Satisfaction Limousine Service are looking forward to the transition and will be working to focus on the many advantages of bringing together a combined 48 years of experience to both client bases.

We welcome all to experience the true meaning of customer "SATISFACTION."

Detroit can expect their socks to be knocked off.

2
★★★★★

Press Release

For Immediate Release

VIP Limousine Service acquired by Satisfaction Limousine Service

DETROIT, MI -- OCT, 2008. The two award-winning limousines services come together as one.

VIP Limousine Service of Shelby Township, MI was recently acquired by Satisfaction Limousine Service of Lenox, MI.
Satisfaction Limousine Service is expanding their customer service base by purchasing VIP Limousine Service. Satisfaction's commitment to customer "SATISFACTION" will continue to be our number one priority.

Robert and Maria Hamilton of Satisfaction Limousine Service are looking forward to the transition and will be working to focus on the many advantages of bringing together a combined 48 years of experience to both client bases.

We welcome all to experience the true meaning of customer "SATISFACTION."

Detroit can expect their socks to be knocked off.

Pros: committed to providing exceptional service in every undertaking.

Cons: NONE

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Press Release

For Immediate Release
VIP Limousine Service purchased by Satisfaction Limousine Service

Excellence and dedication to our customers continues.

"Detroit can expect their socks to be knocked off."

5
★★★★★

Press Release

For Immediate Release
VIP Limousine Service purchased by Satisfaction Limousine Service

Excellence and dedication to our customers continues.

"Detroit can expect their socks to be knocked off."

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Not only did VIP Limo not provide the limo I agreed to, looked at in person and paid a hefty amount for, they sent a different limo company (with no prior notice). So when I came out of the church the limo was not what I paid for (definitely not as nice) and NOT from VIP.

Then the driver proceeded to tell my maid-of-honor that he needed the bride's credit card before he was going anywhere (like a bride has her credit card on her anyway). The problem is that I paid my balance in full the day before the weding and his tip had already been handed to him in cash! Perhaps he didn't have the most up-to-date information because he WAS NOT from VIP! He caused headaches and stress for no good reason...on my wedding day!

FINALLY, when I contacted VIP to tell them what happened, I was informed that managers/owners do not take complaints on the phone. I would have to go to the website, submit an email and wait for a response. NO ONE EVER RESPONDED! I sent a total of 4 emails and VIP did not have the courtesy to return a paying customers phone call. Apparently customer service is NOT what VIP believes in.

BRIDES (and everyone else): Do not risk an important day or evening on a company that is SHADY and has no respect for it's paying patrons.

0
★☆☆☆☆

Not only did VIP Limo not provide the limo I agreed to, looked at in person and paid a hefty amount for, they sent a different limo company (with no prior notice). So when I came out of the church the limo was not what I paid for (definitely not as nice) and NOT from VIP.

Then the driver proceeded to tell my maid-of-honor that he needed the bride's credit card before he was going anywhere (like a bride has her credit card on her anyway). The problem is that I paid my balance in full the day before the weding and his tip had already been handed to him in cash! Perhaps he didn't have the most up-to-date information because he WAS NOT from VIP! He caused headaches and stress for no good reason...on my wedding day!

FINALLY, when I contacted VIP to tell them what happened, I was informed that managers/owners do not take complaints on the phone. I would have to go to the website, submit an email and wait for a response. NO ONE EVER RESPONDED! I sent a total of 4 emails and VIP did not have the courtesy to return a paying customers phone call. Apparently customer service is NOT what VIP believes in.

BRIDES (and everyone else): Do not risk an important day or evening on a company that is SHADY and has no respect for it's paying patrons.

Pros: NONE

Cons: Sent wrong limo, rude driver, no courtesy or customer service!

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I can't say enough about VIP. The limousines are beautiful and the chauffeurs are top notch. We just rented the pink hummer limo and had a blast. People were hanging out of their cars with a thumbs up to us. I would highly recommend VIP.

5
★★★★★

I can't say enough about VIP. The limousines are beautiful and the chauffeurs are top notch. We just rented the pink hummer limo and had a blast. People were hanging out of their cars with a thumbs up to us. I would highly recommend VIP.

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We rented one of their party buses for my bachelor party. We had a great time. Everything went very smoothly and the driver was cool as well. We kept going to different locations and would change our plans while in route. He didn't seem to mind. The bus was OK but we didn't really need a lot of the fatures on the bus. We were only using it to get from point A to point B.

4
★★★★☆

We rented one of their party buses for my bachelor party. We had a great time. Everything went very smoothly and the driver was cool as well. We kept going to different locations and would change our plans while in route. He didn't seem to mind. The bus was OK but we didn't really need a lot of the fatures on the bus. We were only using it to get from point A to point B.

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We used them for our 10/04 wedding, and for the bachlorette party.
A stretch Limo was used for the bach. party. The driver was awesome. We requested him for the wedding but he couldn't do it.
We rented a Limo Bus for the wedding with a bridal party of 22 people and we were happy with them. Only thing we were upset about was that the large screen tv didn't work. With my husband being a college football fan he was looking forward to being in a limo with a big screen tv watching the game with family and friends.
We were very happy with them but just wish they would of told us before had about the tv not working.

4
★★★★☆

We used them for our 10/04 wedding, and for the bachlorette party.
A stretch Limo was used for the bach. party. The driver was awesome. We requested him for the wedding but he couldn't do it.
We rented a Limo Bus for the wedding with a bridal party of 22 people and we were happy with them. Only thing we were upset about was that the large screen tv didn't work. With my husband being a college football fan he was looking forward to being in a limo with a big screen tv watching the game with family and friends.
We were very happy with them but just wish they would of told us before had about the tv not working.

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Limo services in the Port Huron area for a party of 18-20 were extremely limited. I didn't care for what I saw locally, so I opted to search for a Macomb County service that would travel. (This was in late summer 2004 for a Nov 2004 wedding)

VIP Limo was the only place I called where I was treated professionally (most places would not even bother to give me a quote, stating that Port Huron was too far; or worse, in one case, insinuating that I was "pranking them" and hanging up on me) and I found their price was extremely reasonable when compared with the quotes I had for smaller limos from local vendors.

We had a "limo-bus", which worked out wonderfully with our large wedding party (us, ten attendants, two ushers, and a junior-sized attendant.). Our driver was wonderful, he served us our first glasses of champagne.

My only beefs? 1. The large-screen TV that the bus was equipped with? Didn't work. Had we been on the bus longer than we were, I might have been more upset by this. As it was, the general feeling was "well that sucks. oh well".
2. I faxed directions to their office, somehow they didn't make it to the driver's hands. Not a problem, one of the groomsmen gave directions.

PROS: Will travel for a reasonable cost
CONS:

4
★★★★☆

Limo services in the Port Huron area for a party of 18-20 were extremely limited. I didn't care for what I saw locally, so I opted to search for a Macomb County service that would travel. (This was in late summer 2004 for a Nov 2004 wedding)

VIP Limo was the only place I called where I was treated professionally (most places would not even bother to give me a quote, stating that Port Huron was too far; or worse, in one case, insinuating that I was "pranking them" and hanging up on me) and I found their price was extremely reasonable when compared with the quotes I had for smaller limos from local vendors.

We had a "limo-bus", which worked out wonderfully with our large wedding party (us, ten attendants, two ushers, and a junior-sized attendant.). Our driver was wonderful, he served us our first glasses of champagne.

My only beefs? 1. The large-screen TV that the bus was equipped with? Didn't work. Had we been on the bus longer than we were, I might have been more upset by this. As it was, the general feeling was "well that sucks. oh well".
2. I faxed directions to their office, somehow they didn't make it to the driver's hands. Not a problem, one of the groomsmen gave directions.

PROS: Will travel for a reasonable cost
CONS:

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