bumperquote travels

★★★☆☆
  • 39039 Paseo Padre Pky Suite 203

    Fremont, CA 94538

    Map & Directions
  • 510-742-1565

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Sai Travels

39737 Paseo Padre Pkwy Ste A3 Fremont, CA

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Vietnam & Orient Tours

4109 Peralta Blvd Fremont, CA

3.0 4
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I wanted to get tickets for my parents in India who would be visiting me. I still get shivers when I remember what I had to go through to make sure the tickets reached my parents!

After making the bookings, I presented a cashiers' cheque to the "manager" , after which he completely disappeared and refused to pick up his phone. I had to keep calling the customer serivce in Hyderabad, who kept lying to me all the time. They would say that they had the tickets and would courier them soon, but upon calling the airlines, I would realise that they had not even requested for a ticket!

After 2 weeks, the ticket was issued. And then, they took 2 more weeks to just walk up to a post office and mail them! And they sent my an invalid tracking number with no information on what courier service they had used. Upon asking the customer service, no one knew what courier service was being used, and they kept reeling out more lies.

Finally, one of my father's friends had to track down their Hyderabad office and collect the tickets from them and mail it to us personally.

The customer service is so bad that once they know the phone number you are calling from, they start dodging your calls if they know something is wrong with your account!

1
★☆☆☆☆

I wanted to get tickets for my parents in India who would be visiting me. I still get shivers when I remember what I had to go through to make sure the tickets reached my parents!

After making the bookings, I presented a cashiers' cheque to the "manager" , after which he completely disappeared and refused to pick up his phone. I had to keep calling the customer serivce in Hyderabad, who kept lying to me all the time. They would say that they had the tickets and would courier them soon, but upon calling the airlines, I would realise that they had not even requested for a ticket!

After 2 weeks, the ticket was issued. And then, they took 2 more weeks to just walk up to a post office and mail them! And they sent my an invalid tracking number with no information on what courier service they had used. Upon asking the customer service, no one knew what courier service was being used, and they kept reeling out more lies.

Finally, one of my father's friends had to track down their Hyderabad office and collect the tickets from them and mail it to us personally.

The customer service is so bad that once they know the phone number you are calling from, they start dodging your calls if they know something is wrong with your account!

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.

These agents operate in unique way. When first time you call them, they will get all information from you (including your email). Later in few minutes, you will get a email from them about all flight details (itinerary) , rates etc. This helps a lot as you can get visualization of your travel plans. Then once you are fine, you can call them and either block or reserve the ticket.

Guys are friendly and they will follow with you till you get satisfied with travel plans.

PROS: Helpful Staff, Good Communicatioin
CONS:

4
★★★★☆

These agents operate in unique way. When first time you call them, they will get all information from you (including your email). Later in few minutes, you will get a email from them about all flight details (itinerary) , rates etc. This helps a lot as you can get visualization of your travel plans. Then once you are fine, you can call them and either block or reserve the ticket.

Guys are friendly and they will follow with you till you get satisfied with travel plans.

PROS: Helpful Staff, Good Communicatioin
CONS:

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0 out of 1 people found this review helpful.

.

I think they have an office in India from where they give quotes and all since the voice quality was not good. but the guy operates from fremont and is very friendly. This place has the best rates for Cathay in the bay area after doing decent research. The office in Fremont has ample parking space. teh guys back in India are very prompt in their service and call/email teh quotes well within 15-20 minutes of request. Woudl recommend them only for a limited set of airlines

PROS: Prompt service and competitive rates for a few airlines
CONS: CSR in India so Voice Quality is bad

4
★★★★☆

I think they have an office in India from where they give quotes and all since the voice quality was not good. but the guy operates from fremont and is very friendly. This place has the best rates for Cathay in the bay area after doing decent research. The office in Fremont has ample parking space. teh guys back in India are very prompt in their service and call/email teh quotes well within 15-20 minutes of request. Woudl recommend them only for a limited set of airlines

PROS: Prompt service and competitive rates for a few airlines
CONS: CSR in India so Voice Quality is bad

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0 out of 1 people found this review helpful.

.

If you are looking for a great deal for your next trip to india, please do give these guys a call. After i had checked with almost 6 agents for the best price, i got the best deal from these people which was atleast 7% less than the other best quote that i had received. They have great online service wherein you can request a quote online itself

PROS: Great service
CONS: agents based out of india so there may be voice problems at times

4
★★★★☆

If you are looking for a great deal for your next trip to india, please do give these guys a call. After i had checked with almost 6 agents for the best price, i got the best deal from these people which was atleast 7% less than the other best quote that i had received. They have great online service wherein you can request a quote online itself

PROS: Great service
CONS: agents based out of india so there may be voice problems at times

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0 out of 1 people found this review helpful.

 

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