Ray Electric Supply

★★★☆☆
  • 12500 Hall Rd

    Sterling Heights, MI 48313

    Map & Directions
  • 586-739-9700

About Ray Electric Supply

Hours
HOURS Monday & Thursday: 10:00am - 8:00pm Tuesday ; Wednesday ; Friday: 10:00am - 6:00pm Saturday: 10:00am - 5:00pm Sunday: Closed

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 3
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My wife and I went to their Sterling Heights location to purchase 2 new lights for our kitchen. We were working with Susan and at first she seemed a little put off like we were a bother to her. We ended up buying 3 lights for a substantial amount of money, all of which had to be ordered. the 2 kitchen lights came in and one was described in their ordering book as silver and was actually gold (not their fault). Then we were told the outdoor light was discontinued but she would sell us the floor model. I asked since it was a floor model with no box, instructions, warranty, been on everyday for who knows how long and possibly missing hardware, would she discount it? She said no! So their hours are terrible and I had to get off work early to be there before 6pm. She then tells me on the phone to hurry up because they close at 6pm and need to close promptly at that time due to the store alarm! While we were there the other salesperson told someone over the phone that she would be glad to wait past 6pm for them if they came in now. Apparently he was more important than us. So, while we were there returning the miscolored light she asked if we were interested in picking out another light and my wife told her we wont have time if we absolutley have to be out by 6pm (it was 5:50pm at that time). Susan advised us to go online and pick something out!!! She asked me if I still wanted the floor model for the outdoor light and I asked once again "are you discounting it at all"? She said to me "why would I, it has just been hanging there. Nothing is wrong with it." I told her it's been discontinued AND she wouldn't even attempt to find a box, paperwork or the parts bag for it! She then tells me "I'm just going to refund you your money, ok!" I said fine, got my money back and would never do business there again! RUDE, RUDE, RUDE!

1
★☆☆☆☆

My wife and I went to their Sterling Heights location to purchase 2 new lights for our kitchen. We were working with Susan and at first she seemed a little put off like we were a bother to her. We ended up buying 3 lights for a substantial amount of money, all of which had to be ordered. the 2 kitchen lights came in and one was described in their ordering book as silver and was actually gold (not their fault). Then we were told the outdoor light was discontinued but she would sell us the floor model. I asked since it was a floor model with no box, instructions, warranty, been on everyday for who knows how long and possibly missing hardware, would she discount it? She said no! So their hours are terrible and I had to get off work early to be there before 6pm. She then tells me on the phone to hurry up because they close at 6pm and need to close promptly at that time due to the store alarm! While we were there the other salesperson told someone over the phone that she would be glad to wait past 6pm for them if they came in now. Apparently he was more important than us. So, while we were there returning the miscolored light she asked if we were interested in picking out another light and my wife told her we wont have time if we absolutley have to be out by 6pm (it was 5:50pm at that time). Susan advised us to go online and pick something out!!! She asked me if I still wanted the floor model for the outdoor light and I asked once again "are you discounting it at all"? She said to me "why would I, it has just been hanging there. Nothing is wrong with it." I told her it's been discontinued AND she wouldn't even attempt to find a box, paperwork or the parts bag for it! She then tells me "I'm just going to refund you your money, ok!" I said fine, got my money back and would never do business there again! RUDE, RUDE, RUDE!

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If you are building a new home or just remodeling your old one, Rays Lighting is a good place to come and look at light fixtures.
There are styles to please everyone. From crystal chandilers to modern simple styles, you will have a wide variety to choose from.
Rays is one of the largest showrooms in our area.

4
★★★★☆

If you are building a new home or just remodeling your old one, Rays Lighting is a good place to come and look at light fixtures.
There are styles to please everyone. From crystal chandilers to modern simple styles, you will have a wide variety to choose from.
Rays is one of the largest showrooms in our area.

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We recently built a home and needed tons of light fixtures.. we browsed at big name stores and also little stores in the area.. we found the best selection to be at Ray Lighting/Ray Electric.. they have all sorts of lights, chandeliers, bathroom lights, fans with lights, everything.. their prices are very reasonable and the staff is so nice.. I think I was a little bit of a pain because I could not make any decision but they were patient with me and helped me make choices on what I considered important and unnecessary.. they spent a lot of time with me and my spouse, which was very helpful to us.. we finally make our final decisions.. a lot of the lights are in stock but some are special order.. either way we got some lights then and had to go back for others but the location is convenient so it wasn't a big deal.. everything was in top notch shape.. we are currently looking for a large for the entry way and will head to Ray Lighting soon!

I forgot to mention that they have great hours during the week and the weekend!

4
★★★★☆

We recently built a home and needed tons of light fixtures.. we browsed at big name stores and also little stores in the area.. we found the best selection to be at Ray Lighting/Ray Electric.. they have all sorts of lights, chandeliers, bathroom lights, fans with lights, everything.. their prices are very reasonable and the staff is so nice.. I think I was a little bit of a pain because I could not make any decision but they were patient with me and helped me make choices on what I considered important and unnecessary.. they spent a lot of time with me and my spouse, which was very helpful to us.. we finally make our final decisions.. a lot of the lights are in stock but some are special order.. either way we got some lights then and had to go back for others but the location is convenient so it wasn't a big deal.. everything was in top notch shape.. we are currently looking for a large for the entry way and will head to Ray Lighting soon!

I forgot to mention that they have great hours during the week and the weekend!

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