Holiday Hair

★★★☆☆
40.072 -76.3095
Map and Directions to Holiday Hair

717-464-9939

Kendig Sq

Lancaster, PA

17601

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About Holiday Hair

Personal Services

Personal Services
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3.0 4
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Reviews 1 - 4 of 4.
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I've had numerous haircuts with stylist, Colleen in the past and she was wonderful; but she's no longer there. I had the misfortune of "speaking" with the unfriendly "manager" of Holiday Hair in December. I made the BIG Mistake of joining the $9.95 "Rewards Program" and attempting to purchase hair products at 40% off as posted everywhere throughout the shop...only to realize after leaving that I did not get 40% off. If you join the Program, every time you request a specific stylist...you pay $2 instead of the usual $1. I went back within the week to get out of the Program & return the products. It took 25 minutes for 4 staff to figure how to return part of my money. Getting a refund for the Program was not permitted. The "manager" was plain nasty and never said she'd have someone remove the incorrect lure of 40% off products. No one from my family will return there.

1
★☆☆☆☆

I've had numerous haircuts with stylist, Colleen in the past and she was wonderful; but she's no longer there. I had the misfortune of "speaking" with the unfriendly "manager" of Holiday Hair in December. I made the BIG Mistake of joining the $9.95 "Rewards Program" and attempting to purchase hair products at 40% off as posted everywhere throughout the shop...only to realize after leaving that I did not get 40% off. If you join the Program, every time you request a specific stylist...you pay $2 instead of the usual $1. I went back within the week to get out of the Program & return the products. It took 25 minutes for 4 staff to figure how to return part of my money. Getting a refund for the Program was not permitted. The "manager" was plain nasty and never said she'd have someone remove the incorrect lure of 40% off products. No one from my family will return there.

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I understand that Holiday Hair shouldn't be compared to a salon/spa; however, we should expect polite, professional treatment. I've been in this shop several times for hair color/trims and found the service adequate, quick and inexpensive. My stylist was pleasant and listened to my requests and made positive suggestions. Unfortunately, each time I went into this shop I noticed one employee who was always loud, tried to showed off, told customers they were wrong (no matter what they asked for), was rude on the phone and just seemed like she didn't belong in the shop. The last time I was there, I wanted to have my color corrected from a goof-up from the day before (I looked like 'big bird' - way too much blond) and this loud woman announced to everyone in the shop that I came in at 6:10 pm for color and they quit doing color at 6:00. That was why the color was wrong. Not only was I stressed over a bad color job, this woman was actually blaming ME. Turns out....the loud obnoxious unprofessional is the manager. Since then, I have heard numerous complaints about this manager and a number of friends who have had the same experience. None of us will ever return to this shop.

2
★★☆☆☆

I understand that Holiday Hair shouldn't be compared to a salon/spa; however, we should expect polite, professional treatment. I've been in this shop several times for hair color/trims and found the service adequate, quick and inexpensive. My stylist was pleasant and listened to my requests and made positive suggestions. Unfortunately, each time I went into this shop I noticed one employee who was always loud, tried to showed off, told customers they were wrong (no matter what they asked for), was rude on the phone and just seemed like she didn't belong in the shop. The last time I was there, I wanted to have my color corrected from a goof-up from the day before (I looked like 'big bird' - way too much blond) and this loud woman announced to everyone in the shop that I came in at 6:10 pm for color and they quit doing color at 6:00. That was why the color was wrong. Not only was I stressed over a bad color job, this woman was actually blaming ME. Turns out....the loud obnoxious unprofessional is the manager. Since then, I have heard numerous complaints about this manager and a number of friends who have had the same experience. None of us will ever return to this shop.

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1 out of 1 people found this review helpful.

.

Cheap, nice loking, and quick place to get a hair cut. Not the top styling place to go for that runway look, but Holiday Hair does do the job correctly and efficently. They hire good stylists, and make the money to grow at a low price for you.

PROS: Low prices, quick service
CONS: Not "run-way" style

4
★★★★☆

Cheap, nice loking, and quick place to get a hair cut. Not the top styling place to go for that runway look, but Holiday Hair does do the job correctly and efficently. They hire good stylists, and make the money to grow at a low price for you.

PROS: Low prices, quick service
CONS: Not "run-way" style

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.

I have been going to this Holiday hair for years and am plesed every time! It's in a convenient location, so you can put your name in and get some shopping done if there is a wait. Colleen is my preferred stylist. She always listens to what I want done and follows through beautifully! It's a great atmosphere where everyone feels welcomed. I highly recommend Holiday Hair and Colleen!

5
★★★★★

I have been going to this Holiday hair for years and am plesed every time! It's in a convenient location, so you can put your name in and get some shopping done if there is a wait. Colleen is my preferred stylist. She always listens to what I want done and follows through beautifully! It's a great atmosphere where everyone feels welcomed. I highly recommend Holiday Hair and Colleen!

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1 out of 1 people found this review helpful.

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