New York Look

★★☆☆☆
  • 30 W 63rd St # 1886

    New York, NY 10023

    Map & Directions
  • 212-245-6511

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2.1667 6
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The store has a great selection of contemporary designers and is a welcome addition to the Upper West Side. However, every time I go in...I remember why I'd rather pay 20 dollars cab fare downtown. The staff is awful.

The heavily-perfumed, over-styled, Persian-Mafia clerks are beyond pushy. I feel like they would purr...."That would look great on you"...if you picked up a roll of toilet paper.

The last time I was in, a salesgirl introduced herself to me no less than four times in 30 minutes. "Yes, I get it....X.... you want the commission!" Back the hell off.

This place takes the fun out of shopping because you are constantly on defense as they hurl clothes and phony compliments at you.

0
★☆☆☆☆

The store has a great selection of contemporary designers and is a welcome addition to the Upper West Side. However, every time I go in...I remember why I'd rather pay 20 dollars cab fare downtown. The staff is awful.

The heavily-perfumed, over-styled, Persian-Mafia clerks are beyond pushy. I feel like they would purr...."That would look great on you"...if you picked up a roll of toilet paper.

The last time I was in, a salesgirl introduced herself to me no less than four times in 30 minutes. "Yes, I get it....X.... you want the commission!" Back the hell off.

This place takes the fun out of shopping because you are constantly on defense as they hurl clothes and phony compliments at you.

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Fabulous clothing but beware of the bad customer service. The sales people talk to you long enough to make you buy something then they drop you and leave you with the horrible people at the front desk who know nothing about the store or their policies and then have a major attitude, when the customer asks questions or has problems.

0
★☆☆☆☆

Fabulous clothing but beware of the bad customer service. The sales people talk to you long enough to make you buy something then they drop you and leave you with the horrible people at the front desk who know nothing about the store or their policies and then have a major attitude, when the customer asks questions or has problems.

Pros: Good selection of quality labels

Cons: Horrible management and staff

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I really like this store. It seems a bit intimidating because of all the PYT that I see browsing in there (I walk past it to and from work) but I went in the store once because I wanted to get a dress for a special occasion and I tried on what I thought was pretty, but I looked horrible. Giselle suggested a beautiful dress that I looked gorgeous in and I fell in love with it. She really knows what she is doing and what looks good on people and she is not pushy. I can't speak about the other salespeople but because of her, I had a really great experience at this store.

2
★★★★☆

I really like this store. It seems a bit intimidating because of all the PYT that I see browsing in there (I walk past it to and from work) but I went in the store once because I wanted to get a dress for a special occasion and I tried on what I thought was pretty, but I looked horrible. Giselle suggested a beautiful dress that I looked gorgeous in and I fell in love with it. She really knows what she is doing and what looks good on people and she is not pushy. I can't speak about the other salespeople but because of her, I had a really great experience at this store.

Pros: Helpful staffa lot of beautiful clothing

Cons: small dressing rooms with no mirrorhave to go to a large mirror outside of dressing room to see yourselfmake sure you look at every detail of your purchases before you buy them because you can only get store credit for returns

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I have been shopping at the New York Look and love it!!!!!!! The clothes are amazing! Good brands. sales people know the fits and helped me create an amazing wardrobe. I am excited to go back and shop for the next season.

2
★★★★★

I have been shopping at the New York Look and love it!!!!!!! The clothes are amazing! Good brands. sales people know the fits and helped me create an amazing wardrobe. I am excited to go back and shop for the next season.

Pros: great selection, attentive staff

Cons: Spent too much money.

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NEVER, EVER SHOP IN THIS STORE. I bought a pair of shoes there, wore them once and they fell apart. The manager offered to fix them for me and upon my return to the store, they were still broken. Salespeople are beyond rude, pushy and ignorant. I understand a no return policy but when you sell a damaged product, there is no other choice. DO NOT PATRON THIS STORE!! They should be out of business.

0
★☆☆☆☆

NEVER, EVER SHOP IN THIS STORE. I bought a pair of shoes there, wore them once and they fell apart. The manager offered to fix them for me and upon my return to the store, they were still broken. Salespeople are beyond rude, pushy and ignorant. I understand a no return policy but when you sell a damaged product, there is no other choice. DO NOT PATRON THIS STORE!! They should be out of business.

Pros: Nothing

Cons: Awful return policy, rude salespeople, Pushy, expensive

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DO NOT SHOP AT THESE STORES! Unless you are 150% sure that you will not want to return the item you've purchased, stay away, far away, from The New York Look. They will do whatever they can to prevent a return. I had to leave the item I wanted to return with the store for 3 weeks before I got a call telling me that it could not be returned even with a credit card statement proving the purchase. The salespeople are rude, pushy and the return policy is beyond sketchy. I can not emphasize enough that this is a horrible place to shop!!!! Why bother when other stores bend over backwards to accomodate you?

0
★☆☆☆☆

DO NOT SHOP AT THESE STORES! Unless you are 150% sure that you will not want to return the item you've purchased, stay away, far away, from The New York Look. They will do whatever they can to prevent a return. I had to leave the item I wanted to return with the store for 3 weeks before I got a call telling me that it could not be returned even with a credit card statement proving the purchase. The salespeople are rude, pushy and the return policy is beyond sketchy. I can not emphasize enough that this is a horrible place to shop!!!! Why bother when other stores bend over backwards to accomodate you?

Cons: Rude Salespeople, Sketchy Return Policy

 

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