A Frame Imperial Pools

★★★★★
  • 615 New Loudon Rd

    Latham, NY 12110

    Map & Directions
  • 518-785-4171

About A Frame Imperial Pools

Hours
Monday-Wednesday & Friday 10-6 Thursday 10-8 Saturday 10-4 Sunday 12-4

Home & Garden

Home & Garden
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The know their stuff.

3
★★★★★

The know their stuff.

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I COULDN'T BE ANY HAPPIER

3
★★★★★

I COULDN'T BE ANY HAPPIER

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We shopped around quite a bit for a new spa before stopping at A Frame. The Saratoga Spas that they offer are by far the best quality for a comparable price. Plus they are locally made which means local support. The only reason I don't

3
★★★★★

We shopped around quite a bit for a new spa before stopping at A Frame. The Saratoga Spas that they offer are by far the best quality for a comparable price. Plus they are locally made which means local support. The only reason I don't

.

the staff and technicians were very helpful over the phone

3
★★★★★

the staff and technicians were very helpful over the phone

.

they are locally made which means local support.

3
★★★★★

they are locally made which means local support.

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By far the best quality for a comparable price.\r

3
★★★★★

By far the best quality for a comparable price.\r

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Honest straight forward answers and direction given to make my pool up and running porperally.

3
★★★★★

Honest straight forward answers and direction given to make my pool up and running porperally.

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last year we decided to purchase an above ground pool. We went to several pool stores in the area, and aframe pools was the best by far. the salesman was extremely helpful and knowledgeable. once we made our purchase the above ground pool

3
★★★★★

last year we decided to purchase an above ground pool. We went to several pool stores in the area, and aframe pools was the best by far. the salesman was extremely helpful and knowledgeable. once we made our purchase the above ground pool

.

The staff is exceptionally friendly and well trained in Customer Service.

3
★★★★★

The staff is exceptionally friendly and well trained in Customer Service.

.

Everybody at the store has been so helpful. My parents have always had a great experience there from the friendly store sales staff and the professional service teams that work on their pool. My parents are now elderly and rely on the pool

3
★★★★★

Everybody at the store has been so helpful. My parents have always had a great experience there from the friendly store sales staff and the professional service teams that work on their pool. My parents are now elderly and rely on the pool

.

had a very good experience dealing with saleman over the purchase of a hot tub.

3
★★★★★

had a very good experience dealing with saleman over the purchase of a hot tub.

.

Bought a pool last spring. It collapsed under the weight of the winter we had this year. I contacted aframe pools for assistance. I was told I'd have to file a claim with the manufacturer and was given an email address. Over a month later

3
★★★★★

Bought a pool last spring. It collapsed under the weight of the winter we had this year. I contacted aframe pools for assistance. I was told I'd have to file a claim with the manufacturer and was given an email address. Over a month later

.

I have personally worked with A-Frame Imperial Pools for the past 25 years installing more than 2000 pools for them. When ever we have had any problems with their pools, liners or other equipment. They always take care of their customers.

3
★★★★★

I have personally worked with A-Frame Imperial Pools for the past 25 years installing more than 2000 pools for them. When ever we have had any problems with their pools, liners or other equipment. They always take care of their customers.

.

U guys did a good job thanks

3
★★★★★

U guys did a good job thanks

.

Every time I go here everyone is pleasurable and helpful.

3
★★★★★

Every time I go here everyone is pleasurable and helpful.

.

Thank you so much for sending these professionals over to bail me out from under my wife's adventures! They did so much more than change out a manifold. They quite literally re-built the frame of the spa. They totally went above and beyond

3
★★★★★

Thank you so much for sending these professionals over to bail me out from under my wife's adventures! They did so much more than change out a manifold. They quite literally re-built the frame of the spa. They totally went above and beyond

.

I just wanted to take a moment to point out my appreciation of Troy's work. When dealing with an older building nothing gives me more confidence in my property management company than when I feel like the maintenance is being done well and

3
★★★★★

I just wanted to take a moment to point out my appreciation of Troy's work. When dealing with an older building nothing gives me more confidence in my property management company than when I feel like the maintenance is being done well and

.

They are helpful and knowledgeable. Pros: Know what pool I have and which parts I need.

3
★★★★★

They are helpful and knowledgeable. Pros: Know what pool I have and which parts I need.

.

Hot tub working great! You were a big help. Would have scraped it if not for you!\r

3
★★★★★

Hot tub working great! You were a big help. Would have scraped it if not for you!\r

.

Worst customer service ever. Seriously...THE WORST EVER!!! Total jerks. No help at all. Arrogant, rude and condescending. We went in not knowing how to use our new spa and left disgusted! Do not shop here. We went to Concord Pools after

3
★★★★★

Worst customer service ever. Seriously...THE WORST EVER!!! Total jerks. No help at all. Arrogant, rude and condescending. We went in not knowing how to use our new spa and left disgusted! Do not shop here. We went to Concord Pools after

.

I appreciate the quick response by you and your team. Jeff the tech was over today and resolved my problems in a timely fashion, and even went to A-Frame to retrieve some missing items that weren't originally shipped with the spa. In an

3
★★★★★

I appreciate the quick response by you and your team. Jeff the tech was over today and resolved my problems in a timely fashion, and even went to A-Frame to retrieve some missing items that weren't originally shipped with the spa. In an

.

Thank you very much for replacing all the jets for our hot tub. We appreciate the great effort you made helping us out.\r

3
★★★★★

Thank you very much for replacing all the jets for our hot tub. We appreciate the great effort you made helping us out.\r

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Everybody at the store has been so helpful.

3
★★★★★

Everybody at the store has been so helpful.

.

I WANTED a pool installed, but only by someone wearing a clown suit, that said they sent one to my home, my Kids I have three, were slobbering all over themselves, barking out loud kicking up quite a fuss. I COULDN'T BE ANY HAPPIER....EVEN

3
★★★★★

I WANTED a pool installed, but only by someone wearing a clown suit, that said they sent one to my home, my Kids I have three, were slobbering all over themselves, barking out loud kicking up quite a fuss. I COULDN'T BE ANY HAPPIER....EVEN

.

Thank you very much for all of the help you provided to me when I had a crack in my spa shell. With your assistance and guidance, I was able to repair my spa without missing a day of using it. As my Pavilion ages, you have always been

3
★★★★★

Thank you very much for all of the help you provided to me when I had a crack in my spa shell. With your assistance and guidance, I was able to repair my spa without missing a day of using it. As my Pavilion ages, you have always been

.

They were very knowledgeable and competent. Also, they conducted themselves in a professional manner.\r
It was indeed a pleasure having them do my work.

3
★★★★★

They were very knowledgeable and competent. Also, they conducted themselves in a professional manner.\r
It was indeed a pleasure having them do my work.

.

I am very grateful to Saratoga Spas for their willingness to stand behind their products and their desire to give their customer an outstanding level of customer service. You can be assured that anyone who wants to know where we got our

3
★★★★★

I am very grateful to Saratoga Spas for their willingness to stand behind their products and their desire to give their customer an outstanding level of customer service. You can be assured that anyone who wants to know where we got our

.

I was able to get the basic remodel that I wanted and some upgrades for close to the budget that I had. During the project, the crews that came by cleaned up after themselves very nicely and came in and did their work not spending a bunch

3
★★★★★

I was able to get the basic remodel that I wanted and some upgrades for close to the budget that I had. During the project, the crews that came by cleaned up after themselves very nicely and came in and did their work not spending a bunch

.

We use the spa every day and wish we had purchased one long ago. Thanks A Frame!

3
★★★★★

We use the spa every day and wish we had purchased one long ago. Thanks A Frame!

.

Construction went as planned- as a carpenter I know first hand how easy it is for a project to become delayed, but they pulled it off without any delays (wow)!

3
★★★★★

Construction went as planned- as a carpenter I know first hand how easy it is for a project to become delayed, but they pulled it off without any delays (wow)!

.

we bought a new above ground pool May 2011. After waiting to pay becaue the work was not totally complete owner Jim Sprague pressured us to pay in full. After payinh I poinyed out that he had failed to give me the deluxe plumbing we paid

3
★★★★★

we bought a new above ground pool May 2011. After waiting to pay becaue the work was not totally complete owner Jim Sprague pressured us to pay in full. After payinh I poinyed out that he had failed to give me the deluxe plumbing we paid

.

By far the best quality for a comparable price.

3
★★★★★

By far the best quality for a comparable price.

.

They were friendly and helpful.

3
★★★★★

They were friendly and helpful.

.

The staff is exceptionally friendly and well trained in Customer Service.

3
★★★★★

The staff is exceptionally friendly and well trained in Customer Service.

.

Construction went as planned- as a carpenter I know first hand how easy it is for a project to become delayed, but they pulled it off without any delays (wow)!

3
★★★★★

Construction went as planned- as a carpenter I know first hand how easy it is for a project to become delayed, but they pulled it off without any delays (wow)!

.

U guys did a good job thanks

3
★★★★★

U guys did a good job thanks

.

We shopped around quite a bit for a new spa before stopping at A Frame. The Saratoga Spas that they offer are by far the best quality for a comparable price. Plus they are locally made which means local support. The only reason I don't

3
★★★★★

We shopped around quite a bit for a new spa before stopping at A Frame. The Saratoga Spas that they offer are by far the best quality for a comparable price. Plus they are locally made which means local support. The only reason I don't

.

They always know how to answer every question or problem I have! Always clean and organized. Thanks.

3
★★★★★

They always know how to answer every question or problem I have! Always clean and organized. Thanks.

.

I was able to get the basic remodel that I wanted and some upgrades for close to the budget that I had. During the project, the crews that came by cleaned up after themselves very nicely and came in and did their work not spending a bunch

3
★★★★★

I was able to get the basic remodel that I wanted and some upgrades for close to the budget that I had. During the project, the crews that came by cleaned up after themselves very nicely and came in and did their work not spending a bunch

.

had a very good experience dealing with saleman over the purchase of a hot tub

3
★★★★★

had a very good experience dealing with saleman over the purchase of a hot tub

.

We use the spa every day and wish we had purchased one long ago. Thanks A Frame!

3
★★★★★

We use the spa every day and wish we had purchased one long ago. Thanks A Frame!

.

the staff and technicians were very helpful over the phone

3
★★★★★

the staff and technicians were very helpful over the phone

 

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