Fast Lane Performance

★★★★★

About Fast Lane Performance

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Automotive

Automotive
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5.0 1
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This was my first time visiting FastLane Performance having come across their listing in the Merchant Circle for my area; for those of you looking for slick facilities and cookie cutter sales people who spout jargon, keep looking.

For the rest of us who value customer service and knowledgeable staff, look no further. I dealt with Robert, who not only took the time to explain to me what some of the differences there were between brands, but also about the numerous off-the-shelf kits that are available for many cars; it just so happens that I had one of those said kits, and it was NOT a complete matchup- he had to do some modifications in order to make it fit but once he was finished, it could've come straight from the factory the fit was so flush.
It didn't take as long as I thought it would (although I daresay it was longer than he thought it might) and despite some of the hassles of having to make everything fit together well he was always upbeat, never seemed at a loss as to what to do next, laid back and professional at the same time. Very personable and I've always found that it is the people who work at a specific place who can make or break a given instance; in this case, it was a pleasant and informative session and I came away with a very positive outlook on FLP as a whole and the technician, Robert, in particular. Nothing sets you at ease faster than having the person working on your car let you know more by his actions than his words that HE knows what he's doing. I'm recommending this shop to anyone out there in need of any type of exhaust work, be it OEM or full-on custom (they can make a custom exhaust for your specific car, not just make and model but your own individual car), this is the place to be if you're in the DC/MD/VA metropolitan area.

5
★★★★★

This was my first time visiting FastLane Performance having come across their listing in the Merchant Circle for my area; for those of you looking for slick facilities and cookie cutter sales people who spout jargon, keep looking.

For the rest of us who value customer service and knowledgeable staff, look no further. I dealt with Robert, who not only took the time to explain to me what some of the differences there were between brands, but also about the numerous off-the-shelf kits that are available for many cars; it just so happens that I had one of those said kits, and it was NOT a complete matchup- he had to do some modifications in order to make it fit but once he was finished, it could've come straight from the factory the fit was so flush.
It didn't take as long as I thought it would (although I daresay it was longer than he thought it might) and despite some of the hassles of having to make everything fit together well he was always upbeat, never seemed at a loss as to what to do next, laid back and professional at the same time. Very personable and I've always found that it is the people who work at a specific place who can make or break a given instance; in this case, it was a pleasant and informative session and I came away with a very positive outlook on FLP as a whole and the technician, Robert, in particular. Nothing sets you at ease faster than having the person working on your car let you know more by his actions than his words that HE knows what he's doing. I'm recommending this shop to anyone out there in need of any type of exhaust work, be it OEM or full-on custom (they can make a custom exhaust for your specific car, not just make and model but your own individual car), this is the place to be if you're in the DC/MD/VA metropolitan area.

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