Pinto Brothers

★★☆☆☆

Communications & Utilities

Communications & Utilities
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I felt compelled to write a review as I was surprised by the negative responses. I had Pinto at my last house and recently moved. Because they were so helpful and accommodating; I quickly signed up with them at my new house. I have called the office and have never been treated rudely nor have they been non-responsive. In the 10 years that I had them, they missed one pick up due to a new driver as the regular driver's wife went into labor. They were apologetic and picked up the very next day; which I did not even ask for given the situation. I would recommend them highly.

5
★★★★★

I felt compelled to write a review as I was surprised by the negative responses. I had Pinto at my last house and recently moved. Because they were so helpful and accommodating; I quickly signed up with them at my new house. I have called the office and have never been treated rudely nor have they been non-responsive. In the 10 years that I had them, they missed one pick up due to a new driver as the regular driver's wife went into labor. They were apologetic and picked up the very next day; which I did not even ask for given the situation. I would recommend them highly.

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Most of the time they only take one can of garbage if that. Often they never take any of my garbage. If you have something that will not fit in the can you have to bribe them to take it. And one time when we had curbside pickup up they threw out both of my garbage cans and recycle can because I put it at the edge of the driveway to try to help them since they had so much to pick up. When I called the lady she was so obnoxious.

1
★☆☆☆☆

Most of the time they only take one can of garbage if that. Often they never take any of my garbage. If you have something that will not fit in the can you have to bribe them to take it. And one time when we had curbside pickup up they threw out both of my garbage cans and recycle can because I put it at the edge of the driveway to try to help them since they had so much to pick up. When I called the lady she was so obnoxious.

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When they pick up, they take everything, but they pick up when they want to. When you call the woman who answers the phone, she is clueless and nasty. Probably the boss mother. How the Hell are they still in business?

1
★☆☆☆☆

When they pick up, they take everything, but they pick up when they want to. When you call the woman who answers the phone, she is clueless and nasty. Probably the boss mother. How the Hell are they still in business?

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.

very very rude
lady answering the phone
and not helpful

try to find another company there is some out there
i will switch right away

1
★☆☆☆☆

very very rude
lady answering the phone
and not helpful

try to find another company there is some out there
i will switch right away

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The lady is very very rude! When I canceled the service, she told me I couldn't come back if I was not happy with change.
There are 5 gargage companies in this area. I don't understand why she say this words. Well I will never come back for sure.

1
★☆☆☆☆

The lady is very very rude! When I canceled the service, she told me I couldn't come back if I was not happy with change.
There are 5 gargage companies in this area. I don't understand why she say this words. Well I will never come back for sure.

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.

Just signed up. They did one pick up ok, but havent shown up yet today (4:30) The lady on the phone is horribly rude and told me they work until 5:00 and I can leave a message if they havent come by then. It's 100 degrees and the cans are in the sun. It smells. And I know they always come down this street first thing in the AM.

1
★☆☆☆☆

Just signed up. They did one pick up ok, but havent shown up yet today (4:30) The lady on the phone is horribly rude and told me they work until 5:00 and I can leave a message if they havent come by then. It's 100 degrees and the cans are in the sun. It smells. And I know they always come down this street first thing in the AM.

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How does an owner of a garbage company sit on the board of the DEPA? Isn't that considered a conflict of interest? I am reading reviews of how horrible this company is, it's not suprising to see considering that the owner of the company is out harassing other garbage companies at 6:00 in the morning,accusing them of stealing their customers. If their service was good ,maybe the customers would stay. Not a very professional company all the way up to the owners.

5
★★★★★

How does an owner of a garbage company sit on the board of the DEPA? Isn't that considered a conflict of interest? I am reading reviews of how horrible this company is, it's not suprising to see considering that the owner of the company is out harassing other garbage companies at 6:00 in the morning,accusing them of stealing their customers. If their service was good ,maybe the customers would stay. Not a very professional company all the way up to the owners.

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I use Pinto Bros. disposal service. My garbage gets forgotten about at lease once a month. Every time I have to call for them to come the girl on the phone is very rude. I will be canceling m service

1
★☆☆☆☆

I use Pinto Bros. disposal service. My garbage gets forgotten about at lease once a month. Every time I have to call for them to come the girl on the phone is very rude. I will be canceling m service

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.

Found them to be very unfriendly, decided to go elsewhere instead.
The lady on the phone sounded so unfriendly i wondered if i had the right number? Was i bothering her by wanting Pinto to pick up my garbage? Sounded like it, so i went to a better company!

1
★☆☆☆☆

Found them to be very unfriendly, decided to go elsewhere instead.
The lady on the phone sounded so unfriendly i wondered if i had the right number? Was i bothering her by wanting Pinto to pick up my garbage? Sounded like it, so i went to a better company!

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I called them up to get service, was met with a very rude and arrogant woman on the other end of the phone line, she had no interest in answering any questions. She asked if i wanted service, when i replied i wanted her to answer some basic questions first about what they recycle, what days they pick up garbage etc, she was extremely rude. Will never use, will complain to the ceo. Apparantly they have a bad reputation in the area anyway! Dont waste your money, go with a reputable and decent company. I will spend my hard earned cash with a company who deserve it!
0 out 10.

1
★☆☆☆☆

I called them up to get service, was met with a very rude and arrogant woman on the other end of the phone line, she had no interest in answering any questions. She asked if i wanted service, when i replied i wanted her to answer some basic questions first about what they recycle, what days they pick up garbage etc, she was extremely rude. Will never use, will complain to the ceo. Apparantly they have a bad reputation in the area anyway! Dont waste your money, go with a reputable and decent company. I will spend my hard earned cash with a company who deserve it!
0 out 10.

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.

when you call them they will tke a few days to get the garbage out, btu otherwise i'd recomend them. very satisfactory but need probably to emply more people so the customers do not need to wait for the removal. also very friendly service and will help ypou even to remove the garbage from inside the house if it is bulky. i guess you will get the bill later, but at that time you need it done and you do nto care.

4
★★★★☆

when you call them they will tke a few days to get the garbage out, btu otherwise i'd recomend them. very satisfactory but need probably to emply more people so the customers do not need to wait for the removal. also very friendly service and will help ypou even to remove the garbage from inside the house if it is bulky. i guess you will get the bill later, but at that time you need it done and you do nto care.

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