Radisson Paper Valley Hotel - Closed - CLOSED

★★★☆☆
  • 333 West College Avenue

    Appleton, WI 54911

    Map & Directions
  • 920-733-8000

About Radisson Paper Valley Hotel - Closed

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  • Hotels & Motels
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  • Fitness Center
Hours
M-Su Closed
Languages
  • en

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3.0 2
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I stayed at this Radisson based on recommendation from coworker, due to proximity to morning meeting. I arrived and enjoyed a fine meal at the famous Vince Lombardi's steakhouse which had great service and delicious food. Room pales in comparison...\n\nRoom featured bloodstained pillow, cigarette burned furniture, several patched holes in the dingy dated carpet, broken hot spiking shower valve, dried biological waste covering television, marks all over walls and tables. This seemed right out of some CSI episode or some type of funky cleaning commercial.\n\nBringing my concerns quietly to a manager, so I could give them a tour of the filth after breakfast resulted in them violating my DND (do not disturb) display and instead attempting to cover up as much filth as they could before we got to the room. Unbelievable!\n\nFortunately for reality documentation, I'd taken camera phone photos and there wasn't enough time for the cleaners to do much more than the dresser tops and TV. The bloodstained pillows, burns, marks and dirty areas everywhere were clearly visible.\n\nManager apologized and offered a free night's stay, something I'd turned down as it was at this hotel and secondly as it didn't reverse what happened. This place was filthy and dangerous. Violating the DND added insult to already injurious stay.\n\nConsidering the friendly service, I'm shocked they've put no effort into cleanliness. Some basic dedicated maid service with some antibiotic cleaning solution and wood oil could do a world of good here!\n\nGreat restaurant, great location, super friendly staff, and the most horrendous dirty rooms. Bizarre...

0
★☆☆☆☆

I stayed at this Radisson based on recommendation from coworker, due to proximity to morning meeting. I arrived and enjoyed a fine meal at the famous Vince Lombardi's steakhouse which had great service and delicious food. Room pales in comparison...\n\nRoom featured bloodstained pillow, cigarette burned furniture, several patched holes in the dingy dated carpet, broken hot spiking shower valve, dried biological waste covering television, marks all over walls and tables. This seemed right out of some CSI episode or some type of funky cleaning commercial.\n\nBringing my concerns quietly to a manager, so I could give them a tour of the filth after breakfast resulted in them violating my DND (do not disturb) display and instead attempting to cover up as much filth as they could before we got to the room. Unbelievable!\n\nFortunately for reality documentation, I'd taken camera phone photos and there wasn't enough time for the cleaners to do much more than the dresser tops and TV. The bloodstained pillows, burns, marks and dirty areas everywhere were clearly visible.\n\nManager apologized and offered a free night's stay, something I'd turned down as it was at this hotel and secondly as it didn't reverse what happened. This place was filthy and dangerous. Violating the DND added insult to already injurious stay.\n\nConsidering the friendly service, I'm shocked they've put no effort into cleanliness. Some basic dedicated maid service with some antibiotic cleaning solution and wood oil could do a world of good here!\n\nGreat restaurant, great location, super friendly staff, and the most horrendous dirty rooms. Bizarre...

.

I have been to the Radisson Paper Valley at least 10 times and each and every time I have been treated very graciously by the staff and have really enjoyed my stay. My husband and I enjoyed it so much we even decided to have our wedding there, which was absolutly perfect. I highly recommend this hotel.

2
★★★★★

I have been to the Radisson Paper Valley at least 10 times and each and every time I have been treated very graciously by the staff and have really enjoyed my stay. My husband and I enjoyed it so much we even decided to have our wedding there, which was absolutly perfect. I highly recommend this hotel.

Pros: staff, food, atmosphere

Cons: cost

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