Al Packer's White Marsh Ford

★★★★★
  • 9801 Pulaski Hwy

    Middle River, MD 21220

    Map & Directions
  • 443-777-5000

About Al Packer's White Marsh Ford

Categories
  • Auto Dealers
  • Automotive Repair
Details
  • Ford
  • Ford
Hours
M-F 9am-9pm, Sa 9am-7pm, Su Closed
Special Offer
Call Today
Emails
  • jlefko@AlPacker.com

Automotive

Automotive
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On my visit to Al Packer White Marsh Ford I was impressed at how curteous and fast the service was. The service tech Antonio Mcdowell that checked me an an took control of my appointment was nice and curteous seeing as how I was a few

3
★★★★★

On my visit to Al Packer White Marsh Ford I was impressed at how curteous and fast the service was. The service tech Antonio Mcdowell that checked me an an took control of my appointment was nice and curteous seeing as how I was a few

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Had a very pleasant car buying experience at Al Packerd Ford. Tony Rosario was a great salesman to deal with! Will return to this dealership if any future car buying needs in my future!

3
★★★★★

Had a very pleasant car buying experience at Al Packerd Ford. Tony Rosario was a great salesman to deal with! Will return to this dealership if any future car buying needs in my future!

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billy krumlee is absolutely the best service man ever!

3
★★★★★

billy krumlee is absolutely the best service man ever!

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Take my Ford F150, Ford Explorer, and Toyota Highlander to Dave and Tony in Quick Lane. Feel comfortable going there and trust them.

3
★★★★★

Take my Ford F150, Ford Explorer, and Toyota Highlander to Dave and Tony in Quick Lane. Feel comfortable going there and trust them.

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My experience at Al Packer White Marsh Ford was excellent!

I recently moved to Maryland and was very frustrated when I went to Al Packer to have my car repaired. However it was the best experience I have ever had with a dealership! I was greeted by Mr. Paul Schaible and from the time he greeted me, checked my car into the Service Center to informing me that my car was ready for pick up, he gave the Highest level of Professionalism and Outstanding Customer Service! Mr. Schaible showed me that Al Packer White Marsh Ford truly values their customers.

Because of the excellent experience I received at Al Packer with Mr. Schaible, the pleasant lady who answered the phone when I called to schedule my appointment, to the kind gentleman who brought my car around after my repairs were completed, I am an Al Packer White Marsh Ford customer for life and highly recommend this dealership to everyone!

5
★★★★★

My experience at Al Packer White Marsh Ford was excellent!

I recently moved to Maryland and was very frustrated when I went to Al Packer to have my car repaired. However it was the best experience I have ever had with a dealership! I was greeted by Mr. Paul Schaible and from the time he greeted me, checked my car into the Service Center to informing me that my car was ready for pick up, he gave the Highest level of Professionalism and Outstanding Customer Service! Mr. Schaible showed me that Al Packer White Marsh Ford truly values their customers.

Because of the excellent experience I received at Al Packer with Mr. Schaible, the pleasant lady who answered the phone when I called to schedule my appointment, to the kind gentleman who brought my car around after my repairs were completed, I am an Al Packer White Marsh Ford customer for life and highly recommend this dealership to everyone!

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I had a wonderful car buying experience (2008 Ford Edge) at Al Packer in White Marsh. Working with Lance Johnson was a wonderful experience and I would definitely purchase another car through him in the future. Highly recommend!

5
★★★★★

I had a wonderful car buying experience (2008 Ford Edge) at Al Packer in White Marsh. Working with Lance Johnson was a wonderful experience and I would definitely purchase another car through him in the future. Highly recommend!

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I want to Al Packer ford not excepting to get a car, because every other dealership I went to would to help get the payments down to the amount that my husband wanted. Lance Johnson worked really hard with the sales manager to get us the

3
★★★★★

I want to Al Packer ford not excepting to get a car, because every other dealership I went to would to help get the payments down to the amount that my husband wanted. Lance Johnson worked really hard with the sales manager to get us the

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Richard Mylinski was very professional and courteous in helping me with my purchase of a pre-owned Ford Fusion. (Fun learning that the cupholder changes to various colors(!). It's been a while since I bought a car. . . :) ) When I let him know that an owner's manual was not included, he promptly sent me one by mail. He has readily answered other questions I asked about the car. The price was competitive with other dealers.

I have not tried the service department yet, but I will. This rating reflects the sales department only. I highly recommend that you request Mr. Mylinski when making your next purchase at Al Packer.

5
★★★★★

Richard Mylinski was very professional and courteous in helping me with my purchase of a pre-owned Ford Fusion. (Fun learning that the cupholder changes to various colors(!). It's been a while since I bought a car. . . :) ) When I let him know that an owner's manual was not included, he promptly sent me one by mail. He has readily answered other questions I asked about the car. The price was competitive with other dealers.

I have not tried the service department yet, but I will. This rating reflects the sales department only. I highly recommend that you request Mr. Mylinski when making your next purchase at Al Packer.

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I purchased my Ford Escape at Al Packer. My salesman was Lance Johnson. He was friendly, pleasant, and knowledgable. He was interested in what I wanted and my concerns. He really put me at ease. The whole experience was very pleasant.\r

3
★★★★★

I purchased my Ford Escape at Al Packer. My salesman was Lance Johnson. He was friendly, pleasant, and knowledgable. He was interested in what I wanted and my concerns. He really put me at ease. The whole experience was very pleasant.\r

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Excellent New Car Dealer! \r
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Love my New Explorer Limited, and when you get to Al Packer from your new vehicle, ask for Greg Boone. He is a great guy and very easy to deal with. Went out of his way to make sure I got the best deal

3
★★★★★

Excellent New Car Dealer! \r
\r
Love my New Explorer Limited, and when you get to Al Packer from your new vehicle, ask for Greg Boone. He is a great guy and very easy to deal with. Went out of his way to make sure I got the best deal

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My wife and I recently purchased a 2013 Ford Fusion from Al Packer's White Marsh Ford and are extremely pleased with the excellent service we received from Bernadette Pinder and Anthony Watson! They are not the closest Ford Dealership to

3
★★★★★

My wife and I recently purchased a 2013 Ford Fusion from Al Packer's White Marsh Ford and are extremely pleased with the excellent service we received from Bernadette Pinder and Anthony Watson! They are not the closest Ford Dealership to

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Richard Mlynski was the sales person I used and he was phenomenal. Was able to go in and get a 2013 Ford Fusion with more than I wanted for less than I was ready to spend. Everyone was extremely friendly, helpful, and efficient. I will

3
★★★★★

Richard Mlynski was the sales person I used and he was phenomenal. Was able to go in and get a 2013 Ford Fusion with more than I wanted for less than I was ready to spend. Everyone was extremely friendly, helpful, and efficient. I will

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just bought my brand new Infiniti G37 from this dealership, and worked with Arnold Silverman. He could not have been more informative and detail oriented throughout the whole buying process. I was able to have all of my questions answered and was give the time and attention that I needed in order to make such a large purchase. I will definitely be coming back here and working with him for all of my future car needs. A+++

5
★★★★★

just bought my brand new Infiniti G37 from this dealership, and worked with Arnold Silverman. He could not have been more informative and detail oriented throughout the whole buying process. I was able to have all of my questions answered and was give the time and attention that I needed in order to make such a large purchase. I will definitely be coming back here and working with him for all of my future car needs. A+++

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.

I have read a lot of the reviews about Al Packer Ford White Marsh and I have got to say the negative reviews about the service department are 100% accurate!!! I took my truck in for the Al Packer signature service (6 freebies for buying a truck) and after the service I get in the truck and the whole cab is soaked. They forgot to close the rear sliding window before driving it through the carwash!! When I spoke to the service manager he said what do you want me to do about it? They did nothing and the interior of my truck dried out in a couple of days! So yes the service department reallllyyy sucks! Let me rephrase that the the quick lane guys and the techs themselves are awesome. It's the service manager guys that make your appointments and tell you nothing's wrong with your tires when you can see the threads coming through and the thing balder than a newborns head. Now that said the sales department is freaking awesome especially my man Lance Johnson. I have bought three f150 Supercrew 4x4 (08 & 11 xlt & 11 fx4) from lance in 4 years. Every time I got a great deal and he has fought for me to get a good deal every time! Also he doesn't play games. He breaks the whole deal down so you can see all the numbers and will lay them out right for you to see. Once he shakes your hand on a deal thats it it doesn't change when you go in the back to speak to finance like i had happen at darcars and bob bell. I have sent several other people to Lance as well and they too told me how great their experience was dealing with him in particular. He is great and besides the fact that I love ford trucks is really the only reason I still do business there. So everyone if you're in the market for a new ford car, truck or SUV go to see LANCE JOHNSON at Al Packer White Marsh Ford and tell him Mr Peach sent you.

4
★★★★☆

I have read a lot of the reviews about Al Packer Ford White Marsh and I have got to say the negative reviews about the service department are 100% accurate!!! I took my truck in for the Al Packer signature service (6 freebies for buying a truck) and after the service I get in the truck and the whole cab is soaked. They forgot to close the rear sliding window before driving it through the carwash!! When I spoke to the service manager he said what do you want me to do about it? They did nothing and the interior of my truck dried out in a couple of days! So yes the service department reallllyyy sucks! Let me rephrase that the the quick lane guys and the techs themselves are awesome. It's the service manager guys that make your appointments and tell you nothing's wrong with your tires when you can see the threads coming through and the thing balder than a newborns head. Now that said the sales department is freaking awesome especially my man Lance Johnson. I have bought three f150 Supercrew 4x4 (08 & 11 xlt & 11 fx4) from lance in 4 years. Every time I got a great deal and he has fought for me to get a good deal every time! Also he doesn't play games. He breaks the whole deal down so you can see all the numbers and will lay them out right for you to see. Once he shakes your hand on a deal thats it it doesn't change when you go in the back to speak to finance like i had happen at darcars and bob bell. I have sent several other people to Lance as well and they too told me how great their experience was dealing with him in particular. He is great and besides the fact that I love ford trucks is really the only reason I still do business there. So everyone if you're in the market for a new ford car, truck or SUV go to see LANCE JOHNSON at Al Packer White Marsh Ford and tell him Mr Peach sent you.

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I have been allowing Bill Crumley at Al Packer Ford to service my vehicles for several years. He is always professional, courteous, friendly, and always makes sure that the I am satisfied.
Thank you Bill As well as everyone and the service department. Keep up the good work!

5
★★★★★

I have been allowing Bill Crumley at Al Packer Ford to service my vehicles for several years. He is always professional, courteous, friendly, and always makes sure that the I am satisfied.
Thank you Bill As well as everyone and the service department. Keep up the good work!

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.

I have been allowing Bill Crumley at Al Packer Ford to service my vehicles for several years. He is always professional, courteous, friendly, and always makes sure that the I am satisfied.
Thank you Bill As well as everyone and the service department. Keep up the good work!

5
★★★★★

I have been allowing Bill Crumley at Al Packer Ford to service my vehicles for several years. He is always professional, courteous, friendly, and always makes sure that the I am satisfied.
Thank you Bill As well as everyone and the service department. Keep up the good work!

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.

Al Packer is a top tier dealership.\r
If you want to be treated with respect and treated like one of the crew then by all means stop by Al Packer Ford Whitemarsh and ask for Lance Johnson, this man went out of his way to make sure my

3
★★★★★

Al Packer is a top tier dealership.\r
If you want to be treated with respect and treated like one of the crew then by all means stop by Al Packer Ford Whitemarsh and ask for Lance Johnson, this man went out of his way to make sure my

.

AL PACKER in WHITE MARSH is not customer friendly. They messed up on our plates for our new car and then the GM told us "So what do you want me to do?" I asked for a temp tag until the new plates arrive or a rental car. I was told sorry but no and just drive my car illegal until the plates arrive. Customers over heard and asked me what the problem was and I told them. The GM came up to me in a threatning manor and said I have to leave and never come back for making him look bad in front of customers. I was also told that forget about the oil changes that was promised in my contract with them. Both my husband and me are veterans and ask that any other brothers and sisters in arms not go to AL PACKER in WHITE MARSH.

1
★☆☆☆☆

AL PACKER in WHITE MARSH is not customer friendly. They messed up on our plates for our new car and then the GM told us "So what do you want me to do?" I asked for a temp tag until the new plates arrive or a rental car. I was told sorry but no and just drive my car illegal until the plates arrive. Customers over heard and asked me what the problem was and I told them. The GM came up to me in a threatning manor and said I have to leave and never come back for making him look bad in front of customers. I was also told that forget about the oil changes that was promised in my contract with them. Both my husband and me are veterans and ask that any other brothers and sisters in arms not go to AL PACKER in WHITE MARSH.

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Business Response:

Al Packerβ??s White Marsh Ford has always made customer satisfaction our #1 priority, and we are very sorry to see you are upset. We take pride in providing complete and competent service, while always maintaining the highest level of respect and business ethics. We try very hard to satisfy every customer and we welcome the opportunity to prove ourselves to you in the future.
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The transmission went up in my car that i had for 7 years on 10/19/12 on my way home from work. I called my boss and told him what happen and he said i should go to Al Packer Ford and talk to Nate Burgess, that is who he went to with his

3
★★★★★

The transmission went up in my car that i had for 7 years on 10/19/12 on my way home from work. I called my boss and told him what happen and he said i should go to Al Packer Ford and talk to Nate Burgess, that is who he went to with his

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Great vehicle purchase experience. Our sales professional, Arnold Silverman, was extremely attentive and knowledgeable. Now I understand why my Dad was an Al Packer customer for many, many years.

3
★★★★★

Great vehicle purchase experience. Our sales professional, Arnold Silverman, was extremely attentive and knowledgeable. Now I understand why my Dad was an Al Packer customer for many, many years.

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This being my first time buying a new car from a dealership, I was nervous based on all the stories and myths you hear. This was not the case at Al Packer Ford. My experience was an excellent one from the minute I walked in the door. My

3
★★★★★

This being my first time buying a new car from a dealership, I was nervous based on all the stories and myths you hear. This was not the case at Al Packer Ford. My experience was an excellent one from the minute I walked in the door. My

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AL PACKER in WHITE MARSH is not customer friendly. They messed up on our plates for our new car and then the GM told us "So what do you want me to do?" I asked for a temp tag until the new plates arrive or a rental car. I was told sorry

3
★★★★★

AL PACKER in WHITE MARSH is not customer friendly. They messed up on our plates for our new car and then the GM told us "So what do you want me to do?" I asked for a temp tag until the new plates arrive or a rental car. I was told sorry

.

I have had been going to Al Packer for years and would not go to any other dealer. Thanks to Bill Crumley the service department has always keep my trucks on the road working. Bill Crumley will not just treat you like a customer, but

3
★★★★★

I have had been going to Al Packer for years and would not go to any other dealer. Thanks to Bill Crumley the service department has always keep my trucks on the road working. Bill Crumley will not just treat you like a customer, but

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I had my Escape serviced recently. I dealt will the service manager, Bill Crumley. I was taken care of promptly, he answered my questions and I was out the door before I knew it. I wouldn't hesitate to return.

5
★★★★★

I had my Escape serviced recently. I dealt will the service manager, Bill Crumley. I was taken care of promptly, he answered my questions and I was out the door before I knew it. I wouldn't hesitate to return.

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I purchased my Ford Edge from Al Packer Ford 4 years ago and was happy with my experience there, but my real reason for coming back to Al Packer is the service department, specifically Bill Crumley. Bill takes great care of my car! I fully

3
★★★★★

I purchased my Ford Edge from Al Packer Ford 4 years ago and was happy with my experience there, but my real reason for coming back to Al Packer is the service department, specifically Bill Crumley. Bill takes great care of my car! I fully

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My husband and I went to Al Packer Ford in White Marsh after Norris Ford in Dundalk told me the Ford Sync system was a "testosterone thing" and I wouldn't understand it. On the surface everything seemed great and everything was going

3
★★★★★

My husband and I went to Al Packer Ford in White Marsh after Norris Ford in Dundalk told me the Ford Sync system was a "testosterone thing" and I wouldn't understand it. On the surface everything seemed great and everything was going

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My friend went to Al Packer in White Marsh to buy a New Truck after a tree fell on her's from Irene and here is how she was treated:\r
\r
The sales team lied, when they could not produce a lie they treated my friend like yesterdays

3
★★★★★

My friend went to Al Packer in White Marsh to buy a New Truck after a tree fell on her's from Irene and here is how she was treated:\r
\r
The sales team lied, when they could not produce a lie they treated my friend like yesterdays

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Took a new 2011 F250 Heavy Duty Diesel truck to Packer's for service with an appointment. We were unable to pump gas into the tank at 4 different gas stations. Packer sat on the truck for 2 days before stating that Bob Davidson Ford was

3
★★★★★

Took a new 2011 F250 Heavy Duty Diesel truck to Packer's for service with an appointment. We were unable to pump gas into the tank at 4 different gas stations. Packer sat on the truck for 2 days before stating that Bob Davidson Ford was

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Just bought a new truck from Al Packer. I got a good deal and was in and out in about an hour and a half. It would have been quicker but I couldn't decide which truck to buy. I was impressed with the selection, they have a lot of trucks. I love the truck, it looks and rides great. My salesman was very knowledgeable about trucks, that's hard to find now days. This was my first time going to Al Packer. I promised you'll be the first place I go when I look for another car or truck.

Kevin

5
★★★★★

Just bought a new truck from Al Packer. I got a good deal and was in and out in about an hour and a half. It would have been quicker but I couldn't decide which truck to buy. I was impressed with the selection, they have a lot of trucks. I love the truck, it looks and rides great. My salesman was very knowledgeable about trucks, that's hard to find now days. This was my first time going to Al Packer. I promised you'll be the first place I go when I look for another car or truck.

Kevin

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I came to your car dealer this evening to buy a preowned vehicle for my son.The sales man that waited on me was rude,sarcastic and very offensive to me. I came all the way from Gambrills to buy a vehicle from Al Packer Ford and instead was insulted by your staff.I will never be a customer of Al Packer Ford again. Dr Lystra Nguyen.

1
★☆☆☆☆

I came to your car dealer this evening to buy a preowned vehicle for my son.The sales man that waited on me was rude,sarcastic and very offensive to me. I came all the way from Gambrills to buy a vehicle from Al Packer Ford and instead was insulted by your staff.I will never be a customer of Al Packer Ford again. Dr Lystra Nguyen.

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Best car buying experiece ever salepeople friendly and only took 1 hour---will definitely reccomend!

5
★★★★★

Best car buying experiece ever salepeople friendly and only took 1 hour---will definitely reccomend!

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I recently had to have my vehicle serviced because of fumes coming into the cab of the car. I called Al Packer Ford because I had purchased my vehicle there. I was scheduled to leave town the next day. I scheduled to have the vehicle there at 8:00 a.m. When I pulled my vehicle into the bay a man came out and referred to me by name (before I got out of the car). I was impressed. I dropped the vehicle off within 5 minutes. He called me about the time I got to work and told me what was wrong with the vehicle. He had it finished early in the day so I could come get it and be ready to leave on my trip. I would highly recommend this shop for service.

PROS: Nice service...good job
CONS: a little pricey

4
★★★★☆

I recently had to have my vehicle serviced because of fumes coming into the cab of the car. I called Al Packer Ford because I had purchased my vehicle there. I was scheduled to leave town the next day. I scheduled to have the vehicle there at 8:00 a.m. When I pulled my vehicle into the bay a man came out and referred to me by name (before I got out of the car). I was impressed. I dropped the vehicle off within 5 minutes. He called me about the time I got to work and told me what was wrong with the vehicle. He had it finished early in the day so I could come get it and be ready to leave on my trip. I would highly recommend this shop for service.

PROS: Nice service...good job
CONS: a little pricey

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.

If you are looking for a new, vehicle, this is the place to browse and select the vehicle of your choice. The salesman are so helpful and don't pressure you, they give you a good deal.

PROS: Good Deals
CONS: none

5
★★★★★

If you are looking for a new, vehicle, this is the place to browse and select the vehicle of your choice. The salesman are so helpful and don't pressure you, they give you a good deal.

PROS: Good Deals
CONS: none

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Message from Al Packer's White Marsh Ford

Before you buy Price Packer. Lowest out the door delivered price, guaranteed with bottom line windshield pricing.

More about Al Packer's White Marsh Ford

New, Used, Pre-Owned, Certified Pre-Owned, Hybrid, Manufacturer Certified & Commercial/Fleet Vehicles. Service Center, Body Shop, Parts & Accessories, Factory Authorized Service Center, Comfortable Waiting Area, Internet Access.

 

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