Aesthetic Associates

★★★☆☆
  • 176 Zan Road

    Charlottesville, VA 22901

    Map & Directions
  • 434-974-7181

About Aesthetic Associates

Categories
  • Day Spas

Personal Services

Personal Services
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I had the same aesthetician the past couple of times I went to this spa, and I am very please with the service. You should definitely ask for Cathy when making an appointment! She even gave me free samples after my facial and seemed genuinely concerned about how I liked my treatments. I've also had Shannon for a mani/pedi and she was very good as well, really nice and meticulous.

PROS: Good therapists, customer service
CONS: Pretty hard to book an appointment- they're busy!

5
★★★★★

I had the same aesthetician the past couple of times I went to this spa, and I am very please with the service. You should definitely ask for Cathy when making an appointment! She even gave me free samples after my facial and seemed genuinely concerned about how I liked my treatments. I've also had Shannon for a mani/pedi and she was very good as well, really nice and meticulous.

PROS: Good therapists, customer service
CONS: Pretty hard to book an appointment- they're busy!

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I got a brow wax and was left with two brows of different size, one of which looked like a disjointed twig. When I complained, the manager's response was to offer to pluck the larger of the two twigs or dye the smaller one. She acted like not charging me for this was a real favor! She said, "I can't grow back your eyebrows. What else can I do? AFTER I said that I wanted my money back, she offered to credit my next brow wax. Her attitude throughout was blase. The real problem was the lack of acknowledgement that this wasn't good, and that it was going to be a hardship on me because I have 4-6 months of growing to get symmetrical brows.

PROS: Would highly recommend for halloween
CONS: Very poor service

1
★☆☆☆☆

I got a brow wax and was left with two brows of different size, one of which looked like a disjointed twig. When I complained, the manager's response was to offer to pluck the larger of the two twigs or dye the smaller one. She acted like not charging me for this was a real favor! She said, "I can't grow back your eyebrows. What else can I do? AFTER I said that I wanted my money back, she offered to credit my next brow wax. Her attitude throughout was blase. The real problem was the lack of acknowledgement that this wasn't good, and that it was going to be a hardship on me because I have 4-6 months of growing to get symmetrical brows.

PROS: Would highly recommend for halloween
CONS: Very poor service

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I have gotten both facials and massages at this spa. Both of the massages therapists that I have seen are great. My facial was excellent as well and I received samples to take home. I have never had a problem getting an appointment for the day and/or time that I need and the staff here is very friendly and customer service oriented.

PROS: Great massages
CONS: Expensive

4
★★★★☆

I have gotten both facials and massages at this spa. Both of the massages therapists that I have seen are great. My facial was excellent as well and I received samples to take home. I have never had a problem getting an appointment for the day and/or time that I need and the staff here is very friendly and customer service oriented.

PROS: Great massages
CONS: Expensive

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