The UPS Store

★☆☆☆☆
Mon - Fri 08:00-06:30, Sat 09:00-03:00
  • 6688 Joliet Rd

    Indian Head Park, IL 60525

    Map & Directions
  • 708-784-9315

About The UPS Store

Categories
  • Business Services
  • Printing
  • Flags & Banner Manufacturers
  • Passport Photos
  • Travel Visa
  • New Passport
  • Passport Renewal
  • Computer Rental & Leasing
Hours
M-F 8am-6:30pm, Sa 9am-3pm, Su Closed
Emails
  • store5117@theupsstore.com
Phones
  • Fax (708-784-9634)
Keywords
  • Shipping Services
  • Shipping Supplies
  • Mailbox Services
  • Copy Services
  • Printing Services
  • Sign Printing
  • Marketing Products
  • Office Supplies
  • Business Services
  • Freight Shipping
Products
  • Office Products
  • Mailing Supplies
  • Moving Boxes
  • Stamps & Postage
Services
  • Shipping Services
  • Packing Services
  • Professional Printing Services
  • Mailbox Services
  • Notary Services
  • Freight & Furniture Shipping
  • Small Business Services
  • Document Shredding
  • Faxing
  • Computer Access
  • Notary Services
  • Passport/Photo ID Services
Product Services
Programs

Printing Services

    Mailbox Services

      Small Business Services

        Mailing Services

          Shipping Services

            Packing Services

              Freight

                Additional Products and Services

                  1.0 1
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                  If this rating had negative stars, I'd use them. We were attempting to ship a package on the account of a business associate (with their permission, of course). We were told by store personnel that the only way to use a third person account was to ship by air (this was a lie) and that there was no way to ship by ground (this was also a lie). They agreed to ship 2nd day air (this was a third lie). It turned out that they shipped next day air, an $18 shipment via ground for about $116. They said they could not quote a cost, since it was a third party pay (this is a 90% lie- they could quote a maximum, subject to the accountholder's discounts). Counter personnel were no help, and we were told to come back to see manager Emily Cooper. She admitted that they provided the wrong information, but refused to give any help, since "no money changed hands," and claims that she can't even deal with UPS on our behalf! A call to UPS bounced us back to the UPS Store and Ms. Cooper. At this point, we are still out the $98 difference with no relief in sight. Moral of the story? Use FedEx or the USPS! Avoid this UPS store like the plague!

                  1
                  ★☆☆☆☆

                  If this rating had negative stars, I'd use them. We were attempting to ship a package on the account of a business associate (with their permission, of course). We were told by store personnel that the only way to use a third person account was to ship by air (this was a lie) and that there was no way to ship by ground (this was also a lie). They agreed to ship 2nd day air (this was a third lie). It turned out that they shipped next day air, an $18 shipment via ground for about $116. They said they could not quote a cost, since it was a third party pay (this is a 90% lie- they could quote a maximum, subject to the accountholder's discounts). Counter personnel were no help, and we were told to come back to see manager Emily Cooper. She admitted that they provided the wrong information, but refused to give any help, since "no money changed hands," and claims that she can't even deal with UPS on our behalf! A call to UPS bounced us back to the UPS Store and Ms. Cooper. At this point, we are still out the $98 difference with no relief in sight. Moral of the story? Use FedEx or the USPS! Avoid this UPS store like the plague!

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                  Message from The UPS Store

                  The UPS Store® offers retail shipping, postal and business service centers. The UPS Store comprises more than 4,300 independently owned locations, providing convenient and value-added business services.

                  More about The UPS Store

                  Mailbox Services, Digital Printing & Document Services, Packing & Shipping, Moving Boxes & Packaging Materials, House Accounts, Notary Services, Passport/ID Photo Services, Office and Mailing Supplies.

                   

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