First Impressions SC

★★★☆☆
The Best Dental Care For Kids!
  • 413 N 17th Ave

    Wausau, WI 54401

    Map & Directions
  • 715-842-4649

About First Impressions SC

Hours
Mon 08:00 AM-05:30 PM;Tue 08:00 AM-05:30 PM;Wed 08:00 AM-05:30 PM;Thu 08:00 AM-05:30 PM;Fri 08:00 AM-05:30 PM
3.0 2
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So, earlier this year, I found out my daugher needed some major work done with her teeth. Because she was very restless and didn't react well to the laugh gas First Impressions p
rovided, they had asked me if I would be interested in putting my daughter under so the dentist can complete the work she needed. Me being a single-mom with one source of income knew that there would be some major medical and dental cost. So, those who know me, know that I am very thorough and I dont' just sign my name away to anyone especially a piece of legal document.

I was given a pre-estimate treatment from First Impressions informing me the total cost would be $2124.00 and my responsibility would be $515.34.

Months later after my daughter's procedure was done, I received an approximately $5,000 bill from two providers.

First Impressions denies any wrong doing. Um, my daughter's case was denied for coverage and I told them all along with a letter from my insurance company. So, what do their staff do? Took it upon themselves to get it approved. And their telling me I didn't follow instructions? Really? I did, down to the dot on the i and the cross on the T. DENIED. But, wait, they are so money hungry they lured me into this process feeling like I can trust them because they are so good at saying this but crappy in practicing. So I did trust them because they are the experts. But no, they have shown me they are only experts in manipulating parents like me.

The dentist writes a poor sobbing letter to the providers. Um, what's that going to do? Nothing but to say his wealthy self has done his obligation and have washed his hands clean.

I'm making every effort in my heart to never let anyone else be screwed like I did. If you want quality dental care for your kids, there are plenty of qaulified and caring dentist out there who have morals and values!

I'm never ever going back to First Impressions, ever with my children.

1
★☆☆☆☆

So, earlier this year, I found out my daugher needed some major work done with her teeth. Because she was very restless and didn't react well to the laugh gas First Impressions p
rovided, they had asked me if I would be interested in putting my daughter under so the dentist can complete the work she needed. Me being a single-mom with one source of income knew that there would be some major medical and dental cost. So, those who know me, know that I am very thorough and I dont' just sign my name away to anyone especially a piece of legal document.

I was given a pre-estimate treatment from First Impressions informing me the total cost would be $2124.00 and my responsibility would be $515.34.

Months later after my daughter's procedure was done, I received an approximately $5,000 bill from two providers.

First Impressions denies any wrong doing. Um, my daughter's case was denied for coverage and I told them all along with a letter from my insurance company. So, what do their staff do? Took it upon themselves to get it approved. And their telling me I didn't follow instructions? Really? I did, down to the dot on the i and the cross on the T. DENIED. But, wait, they are so money hungry they lured me into this process feeling like I can trust them because they are so good at saying this but crappy in practicing. So I did trust them because they are the experts. But no, they have shown me they are only experts in manipulating parents like me.

The dentist writes a poor sobbing letter to the providers. Um, what's that going to do? Nothing but to say his wealthy self has done his obligation and have washed his hands clean.

I'm making every effort in my heart to never let anyone else be screwed like I did. If you want quality dental care for your kids, there are plenty of qaulified and caring dentist out there who have morals and values!

I'm never ever going back to First Impressions, ever with my children.

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Recently I was referred here by a friend. After having such a horrid experience with other dentist I was skeptical. I cannot tell you wonderful these people are. As soon as you walk in the door you know. These are special people. My girls went back alone with their hygenist. I was afraid, they were not. They got to watch tv with headphones while they were x-rayed, cleaned, poked prodded. Everything without fuss or muss. I can't tell you how please I am with how they treated myself and my children. They have an indoor slide to keep kids busy while waiting, video games for the older kids and adults (I must say.) I highly recommend them, they may be a little higher priced, but it's totally worth it for my kids and peace of mind.

PROS: Everything, quick easy and helpful. No fear for my kids.
CONS: none

5
★★★★★

Recently I was referred here by a friend. After having such a horrid experience with other dentist I was skeptical. I cannot tell you wonderful these people are. As soon as you walk in the door you know. These are special people. My girls went back alone with their hygenist. I was afraid, they were not. They got to watch tv with headphones while they were x-rayed, cleaned, poked prodded. Everything without fuss or muss. I can't tell you how please I am with how they treated myself and my children. They have an indoor slide to keep kids busy while waiting, video games for the older kids and adults (I must say.) I highly recommend them, they may be a little higher priced, but it's totally worth it for my kids and peace of mind.

PROS: Everything, quick easy and helpful. No fear for my kids.
CONS: none

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