Faulkner Infiniti of Willow Grove

★★★★☆
Infiniti of Willow Grove employs a strong and committed sales staff with many years of experience satisfying customers' needs. We invite you to browse our New or Pre-Owned inventory online, request more information about vehicles, set up a test drive or inquire about financing! For years, the auto finance staff at Infiniti of Willow Grove has offered expert advice for those seeking an affordable Infiniti car loan or lease. Our service doesn't stop there. Philadelphia region customers can come in and take advantage of our knowledgeable Infiniti auto repair technicians, and a fully-stocked inventory of Infiniti auto parts. We have INFINITI EXPRESS SERVICE designed to deliver our customers the same expert service you trust with a more convenient and efficient way to complete the most common maintenance on your Infiniti. At Infiniti of Willow Grove, our highly qualified technicians are here to provide exceptional quality service in a timely manner. We are dedicated to maintaining our customer relationships during each visit providing complimentary multi-point inspections to notify you of any hidden problems and return your car back clean with a car wash when scheduled. Allow our staff to demonstrate our commitment to excellence and keep your Infiniti running smoothly for years to come.
  • 1510 Easton Rd

    Willow Grove, PA 19090

    Map & Directions
  • 215-259-5821

About Faulkner Infiniti of Willow Grove

Categories
  • Auto Dealers
  • Custom Car Dealers
  • New Car Dealers
  • Used Car Dealers
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
  • Used Cars
  • Auto Parts & Accessories
  • Oil Changes
  • Automotive Repair
  • Tires
Details
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
  • Infiniti
Hours
M-Th 9am-8pm, F 9am-6pm, Sa 9am-5pm, Su Closed

Automotive

Automotive
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Infiniti of Willow Grove
    3.875 8
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    .

    HORRIBLE CUSTOMER SERVICE AND LOW-BALL QUOTES TO GET CUSTOMER INTO DEALERSHIP!!! here is my letter I sent in to the General Manager...\r
    \r
    I just thought that you should know that I contacted Scott at your dealership yesterday and he gave

    3
    ★★★★★

    HORRIBLE CUSTOMER SERVICE AND LOW-BALL QUOTES TO GET CUSTOMER INTO DEALERSHIP!!! here is my letter I sent in to the General Manager...\r
    \r
    I just thought that you should know that I contacted Scott at your dealership yesterday and he gave

    .

    Low life bottom feeding sharks.Lied through their teeth about condition of a preowned car I bought from them.I was given assurance the car was free of past accident damage.Car was involved in a front end collision,which I discovered after purchase.Many things need repair,and they basically laughed at me.They are everything you hear about unscrupulous car dealerships.Run away as fast as your feet will take you.Scum of the earth.

    1
    ★☆☆☆☆

    Low life bottom feeding sharks.Lied through their teeth about condition of a preowned car I bought from them.I was given assurance the car was free of past accident damage.Car was involved in a front end collision,which I discovered after purchase.Many things need repair,and they basically laughed at me.They are everything you hear about unscrupulous car dealerships.Run away as fast as your feet will take you.Scum of the earth.

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    .

    Ok so I started with Willow Grove Infiniti by shooting them an email about a certified pre-owned car I saw on line. Within a couple hours I got back an email asking me when Id like to come in and see the vehicle. My schedule was a bit

    3
    ★★★★★

    Ok so I started with Willow Grove Infiniti by shooting them an email about a certified pre-owned car I saw on line. Within a couple hours I got back an email asking me when Id like to come in and see the vehicle. My schedule was a bit

    .

    Someone needs to explain to Infinity of Willow Grove, PA exactly what customer service means!\r
    I had an appointment at 7pm, made with Don the service rep, to drop off my Infiniti to be serviced the following day. After driving 45 minutes

    3
    ★★★★★

    Someone needs to explain to Infinity of Willow Grove, PA exactly what customer service means!\r
    I had an appointment at 7pm, made with Don the service rep, to drop off my Infiniti to be serviced the following day. After driving 45 minutes

    .

    May have just bought a lemon from them. They won't even look at the car, despite taking my money knowing I have to use that car to move in 4 days.

    1
    ★☆☆☆☆

    May have just bought a lemon from them. They won't even look at the car, despite taking my money knowing I have to use that car to move in 4 days.

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    .

    I called Infiniti of Willow Grove last week and spoke with Charlie Blunt who was quick and ready to answer my questions about price and used car vehicles he had in the store. When I showed up, he showed me two of the cars we discussed, they were exactly as he described. He introduced me to the infiniti sales manager who treated me with respect and since I had done all my homework and been to other dealers he was easy to work with and beat my lowest price from a nearby dealer.

    I have been a long time Infiniti driver and I can say that this experience was one of the best I've had at any dealership. I recommend them to all my friends and they gave me coupons for any future service so I don't expect that treatment will be any different.

    2
    ★★★★★

    I called Infiniti of Willow Grove last week and spoke with Charlie Blunt who was quick and ready to answer my questions about price and used car vehicles he had in the store. When I showed up, he showed me two of the cars we discussed, they were exactly as he described. He introduced me to the infiniti sales manager who treated me with respect and since I had done all my homework and been to other dealers he was easy to work with and beat my lowest price from a nearby dealer.

    I have been a long time Infiniti driver and I can say that this experience was one of the best I've had at any dealership. I recommend them to all my friends and they gave me coupons for any future service so I don't expect that treatment will be any different.

    Pros: Friendly and Professional, Good prices

    Cons: Haven't found one yet

    .

    I purchased two cars from this dealership over the last 11 years. As for pricing, I found them no better than any others, service however, was top-notch. Always got a full day loaner for even oil changes.

    4
    ★★★★☆

    I purchased two cars from this dealership over the last 11 years. As for pricing, I found them no better than any others, service however, was top-notch. Always got a full day loaner for even oil changes.

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    .

    This dealer ran some radio advertising and when we went in to the dealership, none of the sales people knew anything about it. They tried to low-ball us for our trade-in and it took weeks of phone calls to get our deposit back, even though they had "guaranteed" that the deposit was refundable if we didn't come to an agreement about our trade-in. The whole experience left a bad taste in our mouths. We ended getting an Infiniti from another dealer.

    2
    ★★☆☆☆

    This dealer ran some radio advertising and when we went in to the dealership, none of the sales people knew anything about it. They tried to low-ball us for our trade-in and it took weeks of phone calls to get our deposit back, even though they had "guaranteed" that the deposit was refundable if we didn't come to an agreement about our trade-in. The whole experience left a bad taste in our mouths. We ended getting an Infiniti from another dealer.

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    Message from Faulkner Infiniti of Willow Grove

    Infiniti of Willow Grove employs a strong and committed sales staff with many years of experience satisfying customers' needs. We invite you to browse our New or Pre-Owned inventory online, request more information about vehicles, set up a test drive or inquire about financing!

    At Infiniti of Willow Grove we offer a searchable online inventory of new Infiniti luxury cars for Philadelphia, including the Q50, Q60, QX50, QX60, QX70, and QX80 along with used cars, sports cars, trucks and SUVs by top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Infiniti, or quality used car, you have been searching for.

    If you don't see what you are looking for use our powerful Vehicle Search Feature and we will notify you when a vehicle arrives at our store that matches your search! To receive the best price on your next vehicle, find your desired car and send us a price inquiry to receive pricing details and customize your next vehicle to your needs.

    More about Faulkner Infiniti of Willow Grove

    Infiniti of Willow Grove is one of only two dealerships owned and operated by Don Rosen. Don has spent over 30 years in the luxury automotive business leading Pennsylvania and the Delaware Valley in automotive sales. In 2002 Don brought his work ethic and customer-friendly philosophy to Infiniti of Willow Grove and the Don Rosen way of doing business has continued to grow. Conveniently located at Route 611 and the PA Turnpike in Willow Grove, PA we are visible from the Willow Grove / Doylestown exit 343 of the Turnpike, just take a left after the toll booths on Route 611 South for 1/4 mile and we are on your right. Infiniti of Willow Grove proudly serves our neighbors in Philadelphia, Fort Washington, Plymouth Meeting, Conshohocken, West Chester, Lower Merion, Ardmore, and South Jersey towns Maple Shade and surrounding areas.

     

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