First Class Limousine-Illiana

★☆☆☆☆

About First Class Limousine-Illiana

Categories
  • Taxis & Shuttles
  • Limousine Services
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I hired this company for my wedidng day in september. When i called the man I spoke to was very nice. I gave him directions to the place where the wedding was going to be and the reception. He was to pick us up at the wedding and take us to the reception. The day of the wedding, when i was getting my hair and makeup done he called and asked for directions again which was the last thing on my mind. Then the the limo was 45mins late arriving at the wedding and didnt even call (the groom called him) they said they had a flat tire. When we got into the limo we asked the driver to please turn the air conditioning up but he said it was up..we had to roll down the windows it was so hot in the limo. We also found a beer can in the side window and the carpet was dirty. It looked like someone was just in the limo before us and it had not been cleaned out. When we arrived at the place to get our pictures the limo drive walked up to where we were having our pictures and paced back and forth looking at his watch and watching us. Of course we left on our honeymoon the next day and were gone for a week. When we arrived back from the honeymoon I called them but there was no answer so I left a message. A few days later I called back and left another message and I still had not received a call back. I called the other two numbers on the contact list and also left messages. still no call back. Finally the middle of October I called spoke to the same person I had talked to the first time and told him about our unhappy experience with this limo company. He said he would have the owner call me asap. I did not receive a call. November 4 I called back and spoke to the same man. He asked me what I wanted him to do. I said I wanted an apology and 1/2 of my money back. He said YOU ARE NOT GETTING YOUR money back. He was very rude and did not apologize and said he would have the owner call me. I am still waiting on a call back. I would not recommend this service to anyone,

1
★☆☆☆☆

I hired this company for my wedidng day in september. When i called the man I spoke to was very nice. I gave him directions to the place where the wedding was going to be and the reception. He was to pick us up at the wedding and take us to the reception. The day of the wedding, when i was getting my hair and makeup done he called and asked for directions again which was the last thing on my mind. Then the the limo was 45mins late arriving at the wedding and didnt even call (the groom called him) they said they had a flat tire. When we got into the limo we asked the driver to please turn the air conditioning up but he said it was up..we had to roll down the windows it was so hot in the limo. We also found a beer can in the side window and the carpet was dirty. It looked like someone was just in the limo before us and it had not been cleaned out. When we arrived at the place to get our pictures the limo drive walked up to where we were having our pictures and paced back and forth looking at his watch and watching us. Of course we left on our honeymoon the next day and were gone for a week. When we arrived back from the honeymoon I called them but there was no answer so I left a message. A few days later I called back and left another message and I still had not received a call back. I called the other two numbers on the contact list and also left messages. still no call back. Finally the middle of October I called spoke to the same person I had talked to the first time and told him about our unhappy experience with this limo company. He said he would have the owner call me asap. I did not receive a call. November 4 I called back and spoke to the same man. He asked me what I wanted him to do. I said I wanted an apology and 1/2 of my money back. He said YOU ARE NOT GETTING YOUR money back. He was very rude and did not apologize and said he would have the owner call me. I am still waiting on a call back. I would not recommend this service to anyone,

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