Bluepearl Veterinary Partners-Waltham

★★★☆☆
  • 180 Bear Hill Rd A

    Waltham, MA 02451

    Map & Directions
  • 781-684-8387

About Bluepearl Veterinary Partners-Waltham

Hours
Daily 24 Hours

Pets & Animals

Pets & Animals
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2.875 8
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We brought our cat Paulie to VESCONE at 9:30pm one night as his pupils were completely dilated and he was stumbling & falling down when he tried to walk. He had thrown up and we brought in a stool sample that was blue and green. When the triage nurse greeted us at the front desk she immediately noticed that Paulie had lost his vision and brought him in back to examine him. Within 15 minutes, she had called us into an exam room and let us know that he could possibly have been exposed to a parasite, we then told her that our cat had caught a bird a few days prior, so that made sense to us. She told us we were going to have to wait 1.5 to 2 hours to see the doctor as there were other patients ahead of us.

Two hours later, at 11:45pm, the doctor came in to talk to us, and told us that Paulie could have been exposed to rodenticide and we would need to have a coagulation test done. She said, however, that since his symptoms were neurological, that we were most likely going to have to see a specialist. We told her the cat had caught a bird and told her no one had looked at the stool sample yet. She said she "guessed she could take a look at it" but that she had never seen the stool of a cat who had been poisoned before. When she came back she confirmed one of the nurses recognized that his stool did appear that he had ingested a pesticide. We agreed to have the coagulation test done & it came back normal. The doctors & nurses then told us the cat needed to see a neurologist, there was absolutely no mention that there was a second type of rodenticide that caused the neurological symptoms Paulie was experiencing. They lead us to believe that Paulie did not ingest a rodenticide and was most likely suffering from a terminal disease such as Leukemia, AIDS or some sort of tumor.

Believing that Paulie was not in immediate danger, we agreed to have his blooddrawn & sent out to test for the terminal diseases and we would take him to our personal vet in the morning. Naturally, I did not sleep all night as I was keeping a close eye on Paulie; he was clinging to me & burying his head in my chest. I assumed he was scared because he could not see anything. At 7am he began flexing his front legs & bending backward, having trouble breathing, we immediately drove him back to VESCONE, where we were told again that they could not help us & that we needed to see a neurologist. No medical attention was given to Paulie whatsoever & his rapid heartbeat & irregular breathing was ignored. They gave us Paulie's samples to bring to Woburn and have them tested there, since they had not yet sent them to the lab. When we arrived in Woburn, the doctor immediately put him on an IV and placed him in an oxygen chamber. It was only at that time that we were informed there was a second type of rodenticide that caused the exact symptoms Paulie was showing. My heart sank and I began replaying the previous night over in my head. Why were we never informed of the other type of rodenticide? Why was Paulie never given fluids? Why was he completely untreated for the 4.5 hours we were in Waltham? Why was all the focus on seeing a neurologist when we could have been "treating the treatable" and hoping for the best as you continued testing him?

Ultimately Paulie passed away in Woburn from exposure to rodenticide, the same diagnosis we were told Paulie tested normal for in Waltham. I watched helplessly as my cat lay dying in my arms for nearly 12 hours. My husband and I should be able to grieve knowing we did all we could for Paulie, but I cannot help but wonder if we went directly to Woburn in the first place, that Paulie would have survived. Or at the least, he would have been cared for & suffered less during his last hours.

0
★☆☆☆☆

We brought our cat Paulie to VESCONE at 9:30pm one night as his pupils were completely dilated and he was stumbling & falling down when he tried to walk. He had thrown up and we brought in a stool sample that was blue and green. When the triage nurse greeted us at the front desk she immediately noticed that Paulie had lost his vision and brought him in back to examine him. Within 15 minutes, she had called us into an exam room and let us know that he could possibly have been exposed to a parasite, we then told her that our cat had caught a bird a few days prior, so that made sense to us. She told us we were going to have to wait 1.5 to 2 hours to see the doctor as there were other patients ahead of us.

Two hours later, at 11:45pm, the doctor came in to talk to us, and told us that Paulie could have been exposed to rodenticide and we would need to have a coagulation test done. She said, however, that since his symptoms were neurological, that we were most likely going to have to see a specialist. We told her the cat had caught a bird and told her no one had looked at the stool sample yet. She said she "guessed she could take a look at it" but that she had never seen the stool of a cat who had been poisoned before. When she came back she confirmed one of the nurses recognized that his stool did appear that he had ingested a pesticide. We agreed to have the coagulation test done & it came back normal. The doctors & nurses then told us the cat needed to see a neurologist, there was absolutely no mention that there was a second type of rodenticide that caused the neurological symptoms Paulie was experiencing. They lead us to believe that Paulie did not ingest a rodenticide and was most likely suffering from a terminal disease such as Leukemia, AIDS or some sort of tumor.

Believing that Paulie was not in immediate danger, we agreed to have his blooddrawn & sent out to test for the terminal diseases and we would take him to our personal vet in the morning. Naturally, I did not sleep all night as I was keeping a close eye on Paulie; he was clinging to me & burying his head in my chest. I assumed he was scared because he could not see anything. At 7am he began flexing his front legs & bending backward, having trouble breathing, we immediately drove him back to VESCONE, where we were told again that they could not help us & that we needed to see a neurologist. No medical attention was given to Paulie whatsoever & his rapid heartbeat & irregular breathing was ignored. They gave us Paulie's samples to bring to Woburn and have them tested there, since they had not yet sent them to the lab. When we arrived in Woburn, the doctor immediately put him on an IV and placed him in an oxygen chamber. It was only at that time that we were informed there was a second type of rodenticide that caused the exact symptoms Paulie was showing. My heart sank and I began replaying the previous night over in my head. Why were we never informed of the other type of rodenticide? Why was Paulie never given fluids? Why was he completely untreated for the 4.5 hours we were in Waltham? Why was all the focus on seeing a neurologist when we could have been "treating the treatable" and hoping for the best as you continued testing him?

Ultimately Paulie passed away in Woburn from exposure to rodenticide, the same diagnosis we were told Paulie tested normal for in Waltham. I watched helplessly as my cat lay dying in my arms for nearly 12 hours. My husband and I should be able to grieve knowing we did all we could for Paulie, but I cannot help but wonder if we went directly to Woburn in the first place, that Paulie would have survived. Or at the least, he would have been cared for & suffered less during his last hours.

Pros: none

.

We brought our cat Paulie to VESCONE at 9:30pm one night as his pupils were completely dilated and he was stumbling & falling down when he tried to walk. He had vomited and we brought in a stool sample that was blue and green. When the triage nurse greeted us at the front desk she immediately noticed that Paulie had lost his vision and brought him in back to examine him. Within 15 minutes, she had called us into an exam room and let us know that he could possibly have been exposed to a parasite, we then told her that our cat had killed a bird a few days prior, so that made sense to us. She told us we were going to have to wait 1.5 to 2 hours to see the doctor as there were other patients ahead of us. Two hours later, at 11:45pm, the doctor came in to talk to us, and told us that Paulie could have been exposed to rat poison and we would need to have blood drawn to do a coagulation test. She said, however, that since his symptoms were neurological, that we were most likely going to have to see a specialist. We told her the cat had killed a bird and told her no one had looked at the stool sample yet. She said she ??guessed she could take a look at it? but that she had never seen the stool of a cat who had been poisoned before. We also advised her that he had killed a bird, which is when she told us the toxoplasmosis test would not be in for 2 to 3 days. When she came back she confirmed one of the nurses recognized that his stool did appear that he had ingested a pesticide. We agreed to have the coagulation test done & it came back normal. The doctors & nurses then told us the cat needed to see a neurologist, there was absolutely no mention that there was a second type of rat poison that caused the neurological symptoms Paulie was experiencing. They lead us to believe that Paulie did not have rat poisoning and was most likely suffering from a terminal disease such as Leukemia, AIDS or some sort of tumor.
Believing that Paulie was not in immediate danger, we agreed to have his blood drawn & sent out to test for the terminal diseases and we would take him to our personal vet in the morning. Naturally, I did not sleep all night as I was keeping a close eye on Paulie; he was clinging to me & burying his head in my chest. I assumed he was scared because he could not see anything. At 7am he began flexing his front legs & bending backward, having trouble breathing, we immediately drove him back to VESCONE, where we were told again that they could not help us & that we needed to see a neurologist. No medical attention was given to Paulie whatsoever & his rapid heartbeat & irregular breathing was ignored. They gave us Paulie??s blood samples to bring to Woburn and have them tested there, since they had not yet sent them to the lab. When we arrived in Woburn, the doctor immediately put him on an IV and placed him in an oxygen chamber. It was only at that time that we were informed there was a second type of rat poisoning that caused the exact symptoms Paulie was showing. My heart sank and I began replaying the previous night over in my head. Why were we never informed of the other type of poisoning? Why was Paulie never given fluids? Why was he completely untreated for the 4.5 hours we were in Waltham? Why was all the focus on seeing a neurologist when we could have been ??treating the treatable? and hoping for the best as you continued testing him? Ultimately Paulie passed away in Woburn from exposure to rat poison, the same diagnosis we were told Paulie tested normal for in Waltham. I watched helplessly as my cat lay dying in my arms for nearly 12 hours. My husband and I should be able to grieve knowing we did all we could for Paulie, but I cannot help but wonder if we went directly to Woburn in the first place, that Paulie would have survived. Or at the least, he would have been cared for & suffered less during his last hours.

1
★☆☆☆☆

We brought our cat Paulie to VESCONE at 9:30pm one night as his pupils were completely dilated and he was stumbling & falling down when he tried to walk. He had vomited and we brought in a stool sample that was blue and green. When the triage nurse greeted us at the front desk she immediately noticed that Paulie had lost his vision and brought him in back to examine him. Within 15 minutes, she had called us into an exam room and let us know that he could possibly have been exposed to a parasite, we then told her that our cat had killed a bird a few days prior, so that made sense to us. She told us we were going to have to wait 1.5 to 2 hours to see the doctor as there were other patients ahead of us. Two hours later, at 11:45pm, the doctor came in to talk to us, and told us that Paulie could have been exposed to rat poison and we would need to have blood drawn to do a coagulation test. She said, however, that since his symptoms were neurological, that we were most likely going to have to see a specialist. We told her the cat had killed a bird and told her no one had looked at the stool sample yet. She said she ??guessed she could take a look at it? but that she had never seen the stool of a cat who had been poisoned before. We also advised her that he had killed a bird, which is when she told us the toxoplasmosis test would not be in for 2 to 3 days. When she came back she confirmed one of the nurses recognized that his stool did appear that he had ingested a pesticide. We agreed to have the coagulation test done & it came back normal. The doctors & nurses then told us the cat needed to see a neurologist, there was absolutely no mention that there was a second type of rat poison that caused the neurological symptoms Paulie was experiencing. They lead us to believe that Paulie did not have rat poisoning and was most likely suffering from a terminal disease such as Leukemia, AIDS or some sort of tumor.
Believing that Paulie was not in immediate danger, we agreed to have his blood drawn & sent out to test for the terminal diseases and we would take him to our personal vet in the morning. Naturally, I did not sleep all night as I was keeping a close eye on Paulie; he was clinging to me & burying his head in my chest. I assumed he was scared because he could not see anything. At 7am he began flexing his front legs & bending backward, having trouble breathing, we immediately drove him back to VESCONE, where we were told again that they could not help us & that we needed to see a neurologist. No medical attention was given to Paulie whatsoever & his rapid heartbeat & irregular breathing was ignored. They gave us Paulie??s blood samples to bring to Woburn and have them tested there, since they had not yet sent them to the lab. When we arrived in Woburn, the doctor immediately put him on an IV and placed him in an oxygen chamber. It was only at that time that we were informed there was a second type of rat poisoning that caused the exact symptoms Paulie was showing. My heart sank and I began replaying the previous night over in my head. Why were we never informed of the other type of poisoning? Why was Paulie never given fluids? Why was he completely untreated for the 4.5 hours we were in Waltham? Why was all the focus on seeing a neurologist when we could have been ??treating the treatable? and hoping for the best as you continued testing him? Ultimately Paulie passed away in Woburn from exposure to rat poison, the same diagnosis we were told Paulie tested normal for in Waltham. I watched helplessly as my cat lay dying in my arms for nearly 12 hours. My husband and I should be able to grieve knowing we did all we could for Paulie, but I cannot help but wonder if we went directly to Woburn in the first place, that Paulie would have survived. Or at the least, he would have been cared for & suffered less during his last hours.

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.

My dog was here twice in 6 weeks, both times prolonged by their finance department (and every day cost another $400+). Another reviewer says they are "all about the money" and that is exactly correct!

They won't treat an injured or sick animal until you have paid their estimate in FULL, UPFRONT. ..this is why my bills mounted so quickly. They would "keep her comfortable", but do no treatment until the bill was paid, and then they would do the required surgeries. My dog became septic and nearly died while they waited for my money to be sent to me. They basically held my dog hostage ! These 2 stays cost nearly $12,000 (yes, that is correct...12 thousand!).

After we worked out a payment plan (after much aggravation and tears), agreeing to pay 1.5% interest every month on the remaining balance, I began getting weekly phone calls at work within 2 weeks of the surgery, telling me they would send me to "collections" if I didn't pay immediately.

Money money money money money...they should rename this facility. Be kind to your pet and your wallet: go to Angell Memorial in Jamaica Plain, run by the MSPCA.

0
★☆☆☆☆

My dog was here twice in 6 weeks, both times prolonged by their finance department (and every day cost another $400+). Another reviewer says they are "all about the money" and that is exactly correct!

They won't treat an injured or sick animal until you have paid their estimate in FULL, UPFRONT. ..this is why my bills mounted so quickly. They would "keep her comfortable", but do no treatment until the bill was paid, and then they would do the required surgeries. My dog became septic and nearly died while they waited for my money to be sent to me. They basically held my dog hostage ! These 2 stays cost nearly $12,000 (yes, that is correct...12 thousand!).

After we worked out a payment plan (after much aggravation and tears), agreeing to pay 1.5% interest every month on the remaining balance, I began getting weekly phone calls at work within 2 weeks of the surgery, telling me they would send me to "collections" if I didn't pay immediately.

Money money money money money...they should rename this facility. Be kind to your pet and your wallet: go to Angell Memorial in Jamaica Plain, run by the MSPCA.

Pros: Nice people, but only when you pay their bill

Cons: Money is much more important than your pet's health and life. Go to Angell in JP.

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Emergency pet care is certainly not cheap - however, an animal lover can't really put a price on the health of their pets. Finding that my cat was extremely lethargic and not keeping any solid food in when I cam ehome from work, I pretty much had no choice but to take him in immediately. I only had about a 10 minute wait - fortunately a more serious case didn't come in while I waited because the wait could've been longer. The vet that worked with Oscar was very polite - you could tell she herself was an animal lover. They took great care of my kitty, who was back to his normal energetic self just a few days after our visit. If you live in the Bear Hill area and find yourself in need of pet care at odd hours, I'd recommend this place -- but be aware that good care does not come cheap!

4
★★★★☆

Emergency pet care is certainly not cheap - however, an animal lover can't really put a price on the health of their pets. Finding that my cat was extremely lethargic and not keeping any solid food in when I cam ehome from work, I pretty much had no choice but to take him in immediately. I only had about a 10 minute wait - fortunately a more serious case didn't come in while I waited because the wait could've been longer. The vet that worked with Oscar was very polite - you could tell she herself was an animal lover. They took great care of my kitty, who was back to his normal energetic self just a few days after our visit. If you live in the Bear Hill area and find yourself in need of pet care at odd hours, I'd recommend this place -- but be aware that good care does not come cheap!

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As always, when your pet is sick so are you.My vet was closed for the weekend and my dog needed attention.I found Vescone through the nearby surgical center close to them, and was glad I did.
All staff members, from the receptionists, to the triage techs, and right down the line treated both , K.C. and I with caring respect.They answered all our questions cheerfully and promptly.
I knew we where getting the kind of care I look for with my dog's welfare at stake.
One other important part of our experiece was the cleanliness of the clinic.There was no odor in the waiting room or the treatment area.Rarely have I seen such a clean facility.
I hope that K.C. dosen't need emergency services again for K.C.but if we do,I wouldn't think twice about taking her to Vescone.They care for your pet almost as much as you do!!!

2
★★★★★

As always, when your pet is sick so are you.My vet was closed for the weekend and my dog needed attention.I found Vescone through the nearby surgical center close to them, and was glad I did.
All staff members, from the receptionists, to the triage techs, and right down the line treated both , K.C. and I with caring respect.They answered all our questions cheerfully and promptly.
I knew we where getting the kind of care I look for with my dog's welfare at stake.
One other important part of our experiece was the cleanliness of the clinic.There was no odor in the waiting room or the treatment area.Rarely have I seen such a clean facility.
I hope that K.C. dosen't need emergency services again for K.C.but if we do,I wouldn't think twice about taking her to Vescone.They care for your pet almost as much as you do!!!

.

I have taken my golden retriever to this hospital twice now -- of course she always gets sick on weekends -- and both times I was impressed by the professionalism and care shown by the entire staff -- from the front desk to the doctors to the medical technicians. The doctor there spent the time needed, was extremely thorough and then followed up promptly with my regular veterinarian. The place was clean, the nurses are loving and gentle with the animals and I have recommended this hospital to many pet parents since then.

2
★★★★★

I have taken my golden retriever to this hospital twice now -- of course she always gets sick on weekends -- and both times I was impressed by the professionalism and care shown by the entire staff -- from the front desk to the doctors to the medical technicians. The doctor there spent the time needed, was extremely thorough and then followed up promptly with my regular veterinarian. The place was clean, the nurses are loving and gentle with the animals and I have recommended this hospital to many pet parents since then.

Pros: Competent staff that clearly loves animals

Cons: None

.

I can't say enough about the care Dr. Amy and her staff showed to our 11 year old Golden, Bear. He was given a diagnosis by another vet of 2 days to 2 weeks to live..out of nowhere. We brought him to Dr. Amy and she confirmed diagnosis, BUT she said, he could be an outlyer..he may live longer...She kept him comfortable and calm and he did live a total of 6 weeks and it was a fun and happy 6 weeks. Then when the time came, Dr. Amy was there, and she helped Bear go...and we were there and we all cried and she was really THERE with us...through it all. Much more than a Dr....truly, Dr. Amy was there to help us in so many other ways. VESCONE offers a super organized, state of the art facility...clean, modern, and yet cozy. With all the critical care elements you need and want. I can't recommend VESCONE highly enough......if your animal needs critical care...this is the place you need to visit.

2
★★★★★

I can't say enough about the care Dr. Amy and her staff showed to our 11 year old Golden, Bear. He was given a diagnosis by another vet of 2 days to 2 weeks to live..out of nowhere. We brought him to Dr. Amy and she confirmed diagnosis, BUT she said, he could be an outlyer..he may live longer...She kept him comfortable and calm and he did live a total of 6 weeks and it was a fun and happy 6 weeks. Then when the time came, Dr. Amy was there, and she helped Bear go...and we were there and we all cried and she was really THERE with us...through it all. Much more than a Dr....truly, Dr. Amy was there to help us in so many other ways. VESCONE offers a super organized, state of the art facility...clean, modern, and yet cozy. With all the critical care elements you need and want. I can't recommend VESCONE highly enough......if your animal needs critical care...this is the place you need to visit.

.

Taking my dog here was a huge mistake and almost cost her life. She was seen by several Vescone vets (including specialist) who ordered many expensive tests (x-rays, ultrasound, lab work). After 2 days I went back to get my dog. She was worse than when I left her there - so sick she could not even hold up her head. They did not have a clue why she was so sick but told me about several other possible chronic conditions (liver, intestinal, hormones, eyes) she had and suggested additional testing for those.
I left with a very sick dog and an empty pocketbook. I then took her to another vet who treated her with antibiotics. She improved immediately.

0
★☆☆☆☆

Taking my dog here was a huge mistake and almost cost her life. She was seen by several Vescone vets (including specialist) who ordered many expensive tests (x-rays, ultrasound, lab work). After 2 days I went back to get my dog. She was worse than when I left her there - so sick she could not even hold up her head. They did not have a clue why she was so sick but told me about several other possible chronic conditions (liver, intestinal, hormones, eyes) she had and suggested additional testing for those.
I left with a very sick dog and an empty pocketbook. I then took her to another vet who treated her with antibiotics. She improved immediately.

Pros: We were seen immediately

Cons: more interested in money than your pet

 

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