Tischer Acura

★★★☆☆
  • 3510 Laurel Fort Meade Rd

    Laurel, MD 20724

    Map & Directions
  • 301-498-3322

3.0 3
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The folks at this place took a little effort to warm up, but they came around for the sale in the end. I called ahead with a specific vehicle and price that was agreed to on the phone, and when I arrived, they spun me a little. In the end, they met my needs and I was as happy as I could have been!

4
★★★★☆

The folks at this place took a little effort to warm up, but they came around for the sale in the end. I called ahead with a specific vehicle and price that was agreed to on the phone, and when I arrived, they spun me a little. In the end, they met my needs and I was as happy as I could have been!

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We spoke with an employee in the Parts department by telephone to get help with an earlier purchase. The employee did not take the time to understand the question at hand. Instead, the employee made incorrect assumptions and provided rude and erroneous responses. The employee finally listened and provided the requested information ... but not before pointing the finger at us for causing the "problem."

We have worked in retail and understand the challenges of being on your best behavior. However, this is unacceptable, especially for a luxury dealership. We will not be returning to Tischer even though it is 5 minutes away. We will instead drive 60 minutes and visit Rosenthal Acura. They are not perfect, but their employees are always professional.

1
★☆☆☆☆

We spoke with an employee in the Parts department by telephone to get help with an earlier purchase. The employee did not take the time to understand the question at hand. Instead, the employee made incorrect assumptions and provided rude and erroneous responses. The employee finally listened and provided the requested information ... but not before pointing the finger at us for causing the "problem."

We have worked in retail and understand the challenges of being on your best behavior. However, this is unacceptable, especially for a luxury dealership. We will not be returning to Tischer even though it is 5 minutes away. We will instead drive 60 minutes and visit Rosenthal Acura. They are not perfect, but their employees are always professional.

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If you want to purchase an Acura or Nissan try to go through Tischer's internet sales department. They offer quick responses, good prices, and friendly service. They also will install Acura certfied performance parts on Acuras for a decent price.

4
★★★★☆

If you want to purchase an Acura or Nissan try to go through Tischer's internet sales department. They offer quick responses, good prices, and friendly service. They also will install Acura certfied performance parts on Acuras for a decent price.

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Message from Tischer Acura

Tischer Nissan is your number one source for high quality new Nisans. We have great service and unbeatable offers. Plus we offer Tischer Tires for Life!

More about Tischer Acura

New car sales, used car sales, Nissan Service, Nissan Sales.

 

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