A 1 Indiana Waterproofing Incorporated

★☆☆☆☆

About A 1 Indiana Waterproofing Incorporated

Categories
  • Home Construction & Remodeling
  • Excavation Work
  • Foundation Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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Owner will not transfer Lifetime Guarantee, Spoke to office staff 7 times, the owner 1 time over the past year. Finally ending in, I won't honor the guarantee, and i'll take my chances in court. BBB report filed.

1
★☆☆☆☆

Owner will not transfer Lifetime Guarantee, Spoke to office staff 7 times, the owner 1 time over the past year. Finally ending in, I won't honor the guarantee, and i'll take my chances in court. BBB report filed.

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Like the earlier review, I want to give this place 0 stars, but I didn't even have the chance to get screwed by bad service. The individual I talked to started off by insinuating that I didn't know what was going on in my own house, and then switched to blaming my water problems on the Lafayette sewer system. When I asked if that meant he didn't think it was worth him examining the property, he got snippy with me. After giving him my information to set up an appointment, he wanted to know if there was a "Mr. [my last name]." When I asked him why that mattered, he hung up on me. If you can't work with customers of both sexes, you don't deserve to be in business.

1
★☆☆☆☆

Like the earlier review, I want to give this place 0 stars, but I didn't even have the chance to get screwed by bad service. The individual I talked to started off by insinuating that I didn't know what was going on in my own house, and then switched to blaming my water problems on the Lafayette sewer system. When I asked if that meant he didn't think it was worth him examining the property, he got snippy with me. After giving him my information to set up an appointment, he wanted to know if there was a "Mr. [my last name]." When I asked him why that mattered, he hung up on me. If you can't work with customers of both sexes, you don't deserve to be in business.

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I checked this as one star, but I didn't want people to think that I forgot to give a rating because I want to give them a 0 star rating.

Based on the demand from the owner of this company, I have reworded this review.

I must state that the following is a personal perception of the events that transpired. All statements made below are true and accurate to the best of my knowledge.

This statement is not intended to be derogatory, it is a personal account of what happened from my point of view after spending $11,000 for repair work.

I was not satisfied with the workmanship of the product. The house was inspected by a licensed contractor who also thought the work was unacceptable. This company came out to fix it. The work was inspected by a licensed home inspector. This report showed that the work was still not correct.

The company came out again. And made additional work. At that time, I was told that you cannot go by a licensed home inspection report, only a structural engineer could evaluate this work. I was then told that this company will refuse to do anymore work unless I had an attorney. A structural engineer was hired and the report shows that some of the work was still unacceptable.

I hired a third party contractor to repair the work which I had already paid this company to do.

Disclaimer: As I stated above, this is my perception of what transpired. It would be solely up to any future customer to review this company on their own and make their own decision.

The company in question has the same rights to contest any statements from this posting, There are also copies of emails where I tried to contact this company to resolve this issue. I believe I gave this company ample time to correct this situation. I also gave this company the opportunity to hire their own home inspector or structural engineer to prove this work was acceptable. They have yet to supply any information to prove that their company has performed an acceptable service for the price paid.

I have never posted any negative feedback, reviews or anything in the past, but I have never had a service or product that was so personally dissatisfying in the past.

1
★☆☆☆☆

I checked this as one star, but I didn't want people to think that I forgot to give a rating because I want to give them a 0 star rating.

Based on the demand from the owner of this company, I have reworded this review.

I must state that the following is a personal perception of the events that transpired. All statements made below are true and accurate to the best of my knowledge.

This statement is not intended to be derogatory, it is a personal account of what happened from my point of view after spending $11,000 for repair work.

I was not satisfied with the workmanship of the product. The house was inspected by a licensed contractor who also thought the work was unacceptable. This company came out to fix it. The work was inspected by a licensed home inspector. This report showed that the work was still not correct.

The company came out again. And made additional work. At that time, I was told that you cannot go by a licensed home inspection report, only a structural engineer could evaluate this work. I was then told that this company will refuse to do anymore work unless I had an attorney. A structural engineer was hired and the report shows that some of the work was still unacceptable.

I hired a third party contractor to repair the work which I had already paid this company to do.

Disclaimer: As I stated above, this is my perception of what transpired. It would be solely up to any future customer to review this company on their own and make their own decision.

The company in question has the same rights to contest any statements from this posting, There are also copies of emails where I tried to contact this company to resolve this issue. I believe I gave this company ample time to correct this situation. I also gave this company the opportunity to hire their own home inspector or structural engineer to prove this work was acceptable. They have yet to supply any information to prove that their company has performed an acceptable service for the price paid.

I have never posted any negative feedback, reviews or anything in the past, but I have never had a service or product that was so personally dissatisfying in the past.

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