Ramada Brooklyn Park

★★★☆☆
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  • 6900 Lakeland Avenue North

    Brooklyn Park, MN 55428

    Map & Directions
  • 763-566-8855

Hotels & Travel

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At 9:30 when we pulled back the comforter of the 2nd bed, the pillows and mattress were soaked in water from a leaky ceiling. The best part is that the comforter was completely dry, so it appears housekeeping just threw the comforter over the bed to cover it up. When we went to complain, they upgraded us to a poolside room...where we were able to listen to everyone out in the pool area (that was supposed to close at 9pm) until after midnight.

0
★☆☆☆☆

At 9:30 when we pulled back the comforter of the 2nd bed, the pillows and mattress were soaked in water from a leaky ceiling. The best part is that the comforter was completely dry, so it appears housekeeping just threw the comforter over the bed to cover it up. When we went to complain, they upgraded us to a poolside room...where we were able to listen to everyone out in the pool area (that was supposed to close at 9pm) until after midnight.

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Highlights focusing on single day water park visit below:\r\n- Waterpark opened 30 minutes late\r\n(was not compensated for this but not worth discussing with the incompetent staff throughout this facility)\r\n- No food service since out of pizza.\r\n- Hurricane not open due to lack of staffing\r\n- (13) of (30) video games out of order\r\n- Basketball Rim broken\r\n- Ran out of towels (1) hr before closing\r\n- Air Temp colder than most water parks. ie. kids running from one water area to another so they stay in the water to warm up.\r\n- Cold water temp in little kids play area. Temp was about 5 degrees colder than any of the other water in the park.\r\n- Talked to one hotel guest who waited 2-1/2 hours to get into a room since it was not clean yet, ie. understaffed=poor mgmt.\r\n- Positive was the low attendance due no return customers directly associated to the above findings. ** If these obvious problems are noticed by a 6-hour visit then wonder how many other real fatal problems are happening. \r\n

0
★☆☆☆☆

Highlights focusing on single day water park visit below:\r\n- Waterpark opened 30 minutes late\r\n(was not compensated for this but not worth discussing with the incompetent staff throughout this facility)\r\n- No food service since out of pizza.\r\n- Hurricane not open due to lack of staffing\r\n- (13) of (30) video games out of order\r\n- Basketball Rim broken\r\n- Ran out of towels (1) hr before closing\r\n- Air Temp colder than most water parks. ie. kids running from one water area to another so they stay in the water to warm up.\r\n- Cold water temp in little kids play area. Temp was about 5 degrees colder than any of the other water in the park.\r\n- Talked to one hotel guest who waited 2-1/2 hours to get into a room since it was not clean yet, ie. understaffed=poor mgmt.\r\n- Positive was the low attendance due no return customers directly associated to the above findings. ** If these obvious problems are noticed by a 6-hour visit then wonder how many other real fatal problems are happening. \r\n

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Grand Rios is a very sweet, convention hotel, and I have never had so much fun in my boring life. That's why I can not belive some of the other reveiws, and take it from me I take my reviewing job very seriously. \r\nI am very strict about what things I rate a 5 of 5. This was an amazing adventure with a great water park, exellent food, amazing service, and a great location with lots of attractions!! Have fun at your stay at the Grand Rios!

2
★★★★★

Grand Rios is a very sweet, convention hotel, and I have never had so much fun in my boring life. That's why I can not belive some of the other reveiws, and take it from me I take my reviewing job very seriously. \r\nI am very strict about what things I rate a 5 of 5. This was an amazing adventure with a great water park, exellent food, amazing service, and a great location with lots of attractions!! Have fun at your stay at the Grand Rios!

Pros: Great Pool, Great Arcade, great Location

Cons: Lines are a bit long...

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I had my daughters birthday party here a few years back and it was awesome! The water park is very nice with lots to do. The hotel is also very clean. The restaurant is really good, the food choices were good for kids.

4
★★★★☆

I had my daughters birthday party here a few years back and it was awesome! The water park is very nice with lots to do. The hotel is also very clean. The restaurant is really good, the food choices were good for kids.

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