Closet Shop

★★★☆☆
  • 337 Delaware Ave Ste 1

    Delmar, NY 12054

    Map & Directions
  • 518-439-5722

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3.0 4
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First, let me just say that if you attempt to write a low review for this place on Google, the owner and her cohort will follow it up with a positive one. Just wanted to warn everyone that they practice in extremely unfair business practices. Neither one of them even know fashion (they consider Kate Spade high end LOL). I have started a Facebook page for people to vent about bad experiences with this place ("lost" inventory, false promises, getting ripped off in general etc) and already have more members than the page for the store. Kelly lies and says she's "there every day", which she may be now, but that certainly wasn't the case for a VERY long time. If you went there to consign something, you had to make an appointment and it would usually fall on a Saturday because the other girl, Stephanie, was obviously not trustworthy or maybe just not well trained and wasn't allowed to consign anything. I suggest that if you have any complaints that you either join or group on facebook or contact the Better Business Bureau (which I am about to do), because reviewing online only means those two women (who have wayyy too much time on their hands) will log in and post a b.s. review.

1
★☆☆☆☆

First, let me just say that if you attempt to write a low review for this place on Google, the owner and her cohort will follow it up with a positive one. Just wanted to warn everyone that they practice in extremely unfair business practices. Neither one of them even know fashion (they consider Kate Spade high end LOL). I have started a Facebook page for people to vent about bad experiences with this place ("lost" inventory, false promises, getting ripped off in general etc) and already have more members than the page for the store. Kelly lies and says she's "there every day", which she may be now, but that certainly wasn't the case for a VERY long time. If you went there to consign something, you had to make an appointment and it would usually fall on a Saturday because the other girl, Stephanie, was obviously not trustworthy or maybe just not well trained and wasn't allowed to consign anything. I suggest that if you have any complaints that you either join or group on facebook or contact the Better Business Bureau (which I am about to do), because reviewing online only means those two women (who have wayyy too much time on their hands) will log in and post a b.s. review.

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Kelly's Closet is a lovely shop with excellent and wide array of garments, shoes and handbags! I have purchased several items and have been delighted!

5
★★★★★

Kelly's Closet is a lovely shop with excellent and wide array of garments, shoes and handbags! I have purchased several items and have been delighted!

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The Closet Shop staff work extremely hard to present an exceptionally well maintained store where people can shop for bargains and one of a kind clothing finds. Our consignor list is well over 1200 people from around the capital district who consistently maintain a relationship based on trust, fairness and similar goals. We love our job and strive to make it successful for our consignors and customers. We have an open door policy which means that people have access to their accounts at any time. We do not use a computerized system but have a very thorough method of tracking items and sales. People are not always happy if their items do not sell or if we reject them because they are out of style. The most successful consignors are the ones who communicate their wishes about pricing certain items and who check on their accounts within the 60 day consignment period.

4
★★★★☆

The Closet Shop staff work extremely hard to present an exceptionally well maintained store where people can shop for bargains and one of a kind clothing finds. Our consignor list is well over 1200 people from around the capital district who consistently maintain a relationship based on trust, fairness and similar goals. We love our job and strive to make it successful for our consignors and customers. We have an open door policy which means that people have access to their accounts at any time. We do not use a computerized system but have a very thorough method of tracking items and sales. People are not always happy if their items do not sell or if we reject them because they are out of style. The most successful consignors are the ones who communicate their wishes about pricing certain items and who check on their accounts within the 60 day consignment period.

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Very unfair practise to pay people who consign
No record keeping - wrong promises to customers

Poor service

Certainly nothing I would recommend to anybody.

Karen

2
★★☆☆☆

Very unfair practise to pay people who consign
No record keeping - wrong promises to customers

Poor service

Certainly nothing I would recommend to anybody.

Karen

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