Bluebird Limousine Incorporated

★★☆☆☆

About Bluebird Limousine Incorporated

Categories
  • Taxis & Shuttles

Transportation & Storage

Transportation & Storage
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2.0 2
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This service has deteriorated over the years. My flight was late, they told me they only had one car avaialble and gave me a cell phone umber to call for my driver. When I got in I called the number only to find out it was some outfit called Value Engineer Power Product, and I was to leave a vioce mail. I had to call a cab to avoid being stranded. This is not the firsat time this has happened. They apoolgized but made no effort to corrtect the proble. This is the last time I am calling them after 10 years.as a steady customer. I am telling everyone I know about this story.

PROS: BAAAAAAD!
CONS: Nothing

1
★☆☆☆☆

This service has deteriorated over the years. My flight was late, they told me they only had one car avaialble and gave me a cell phone umber to call for my driver. When I got in I called the number only to find out it was some outfit called Value Engineer Power Product, and I was to leave a vioce mail. I had to call a cab to avoid being stranded. This is not the firsat time this has happened. They apoolgized but made no effort to corrtect the proble. This is the last time I am calling them after 10 years.as a steady customer. I am telling everyone I know about this story.

PROS: BAAAAAAD!
CONS: Nothing

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We have used this service many times, once called Airtran O'Hare, and had always been happy with it. Our last trip in July was the exception. We were picked up at O'Hare and told by the driver that his engine was overheating and the air wasn't working, but that once we were on the road things would be fine. Very hot, no windows open. As we are driving the engine kept cutting out. We had to stop on the expressway to cool down the engine. He got off the expressway and took locals about 25 min from our home. At every stop light he turned off the car and then restarted and sped off to get the limo to keep running. We finally made it home, about 45min later then we should have. The driver charged us full price. Rather than make an issue of it in front of our kids, we paid and then called the office the next day. They filed a "complaint". We have received one message since stating that the driver was taken to the hospital later that day, and that they were looking into everything, but we would be happy to know that they had gotten the limo fixed.
We could care less. We just wanted compensation for our horrible ride. That was 4 months ago and we have given up on ever hearing anything. We won't be using them again. It's really too bad, as the driver we had to the airport was an Oswego resident that we really liked. We just are too afraid of having something similar happen, only this time not making it where we are going.

3
★★★☆☆

We have used this service many times, once called Airtran O'Hare, and had always been happy with it. Our last trip in July was the exception. We were picked up at O'Hare and told by the driver that his engine was overheating and the air wasn't working, but that once we were on the road things would be fine. Very hot, no windows open. As we are driving the engine kept cutting out. We had to stop on the expressway to cool down the engine. He got off the expressway and took locals about 25 min from our home. At every stop light he turned off the car and then restarted and sped off to get the limo to keep running. We finally made it home, about 45min later then we should have. The driver charged us full price. Rather than make an issue of it in front of our kids, we paid and then called the office the next day. They filed a "complaint". We have received one message since stating that the driver was taken to the hospital later that day, and that they were looking into everything, but we would be happy to know that they had gotten the limo fixed.
We could care less. We just wanted compensation for our horrible ride. That was 4 months ago and we have given up on ever hearing anything. We won't be using them again. It's really too bad, as the driver we had to the airport was an Oswego resident that we really liked. We just are too afraid of having something similar happen, only this time not making it where we are going.

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