Mel Cotton's Sporting Goods

★★★★☆
  • 1266 W San Carlos St

    San Jose, CA 95126

    Cross street: Corner of Race St. and San Carlos in San Jose

    Map & Directions
  • 408-287-5994

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Bought a new Bushnell scope from website. Was shipped a used or demo scope that was sold to me as ""new"". Box had been opened, scope was marred, accessories (lens covers and cleaning cloth) missing, all paperwork missing. Called them and was told that that was all that was in the box and it wasn't their problem.

0
★☆☆☆☆

Bought a new Bushnell scope from website. Was shipped a used or demo scope that was sold to me as ""new"". Box had been opened, scope was marred, accessories (lens covers and cleaning cloth) missing, all paperwork missing. Called them and was told that that was all that was in the box and it wasn't their problem.

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so they first made a mistake by forgetting to put my apartment number on the shipping label which made my second day ground package unobtainable. i paid extra to get the package before i went on vacation. then they did not send the package while away on vacation (i had them on the phone telling them all this) they waited until i came back and had them ship it again via the slowest ground transportation. when asked why they shipped this this way they said it would loose money if they sent it any other way. \n\nthis is how poor customer service does not pay. i now am a pissed off customer who is now spending time to write a poor review detailing this experience. i wonder how much money a documentation of this terrible experience is will cost them.

0
★☆☆☆☆

so they first made a mistake by forgetting to put my apartment number on the shipping label which made my second day ground package unobtainable. i paid extra to get the package before i went on vacation. then they did not send the package while away on vacation (i had them on the phone telling them all this) they waited until i came back and had them ship it again via the slowest ground transportation. when asked why they shipped this this way they said it would loose money if they sent it any other way. \n\nthis is how poor customer service does not pay. i now am a pissed off customer who is now spending time to write a poor review detailing this experience. i wonder how much money a documentation of this terrible experience is will cost them.

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This place is stuffed to the gills with EVERYTHING! I went there for a few camping items, and found the mothership of snowboarding gear. They are still getting in new inventory for the weirdos that need the latest and greatest ""fashions"". In the back they have last year's gear for 1/2 off. \n\nThe staff is knowledgable and always eager to help. I think I will change my review to 5 stars, they deserve it.

2
★★★★★

This place is stuffed to the gills with EVERYTHING! I went there for a few camping items, and found the mothership of snowboarding gear. They are still getting in new inventory for the weirdos that need the latest and greatest ""fashions"". In the back they have last year's gear for 1/2 off. \n\nThe staff is knowledgable and always eager to help. I think I will change my review to 5 stars, they deserve it.

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I just bought a great rifle from this shop (Eden)he order it but when it came in my rifle box got a loose part and damage the stock.He call me to come in and inspected it to see what I think.Since this rifle is new I want to damage the stock myself.So he order another one.The second rifle come in he call and it perfect.Thank you 5 STARS....I will buy another rifle soon from this shop.

5
★★★★★

I just bought a great rifle from this shop (Eden)he order it but when it came in my rifle box got a loose part and damage the stock.He call me to come in and inspected it to see what I think.Since this rifle is new I want to damage the stock myself.So he order another one.The second rifle come in he call and it perfect.Thank you 5 STARS....I will buy another rifle soon from this shop.

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.

We go to REI a lot, but for camping and hiking supplies Mel Cottons is a winner as well. Excellent selection with friendly, helpful staff. They have good sales and other special events.

4
★★★★☆

We go to REI a lot, but for camping and hiking supplies Mel Cottons is a winner as well. Excellent selection with friendly, helpful staff. They have good sales and other special events.

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.

Mel Cotton's is an institution in the valley! They have a large supply of all kinds of outdoor gear. It's not as swanky, as say, REI, but it's been around forever. It's also not as pricey as REI. My only complaint is that it seems a little disorganized and messy at times.

PROS:
CONS: A little messy and cramped

3
★★★☆☆

Mel Cotton's is an institution in the valley! They have a large supply of all kinds of outdoor gear. It's not as swanky, as say, REI, but it's been around forever. It's also not as pricey as REI. My only complaint is that it seems a little disorganized and messy at times.

PROS:
CONS: A little messy and cramped

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.

I have been going to Mel Cotton's since I was a kid. And what I remember is the huge selection they have for all our outdoor needs.

Fishing, skiing, hiking, you name it they have it. Also good to catch all the year end sales - excellent prices.

4
★★★★☆

I have been going to Mel Cotton's since I was a kid. And what I remember is the huge selection they have for all our outdoor needs.

Fishing, skiing, hiking, you name it they have it. Also good to catch all the year end sales - excellent prices.

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.

Mel Cotton's is the best Sporting Goods store in the south bay. They have the best, most knowledgeable service people. When I recently decided to buy skis, one of the sales people dropped what he was doing and came and helped me pick out what would be right for me. He asked a lot of questions about what level skier I am, and how often I ski, before recommending something.

I also shop there for all my fly fishing supplies. They also have a huge selection of camping equipment for sale and rent. Overall, a great place to shop.

5
★★★★★

Mel Cotton's is the best Sporting Goods store in the south bay. They have the best, most knowledgeable service people. When I recently decided to buy skis, one of the sales people dropped what he was doing and came and helped me pick out what would be right for me. He asked a lot of questions about what level skier I am, and how often I ski, before recommending something.

I also shop there for all my fly fishing supplies. They also have a huge selection of camping equipment for sale and rent. Overall, a great place to shop.

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.

My wife and I bought our boards here and the staff is really helpful. We were novices and they guided us toward what we would need and not need. They suggested the types of boards we should look at, but weren't pushy. They didn't try to oversell us. We found a good selection of snowboarding gear during the winter and a good sale during the holidays.

4
★★★★☆

My wife and I bought our boards here and the staff is really helpful. We were novices and they guided us toward what we would need and not need. They suggested the types of boards we should look at, but weren't pushy. They didn't try to oversell us. We found a good selection of snowboarding gear during the winter and a good sale during the holidays.

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.

Another small somewhat specialty store which carries a fairly good line of sporting goods. They seem to mainly concentrate on the seasons sports vs. the larger marts that have everything, all the time. I mostly shop there for winter goods: jackets, boots, gloves, thermal underwear and such. Pricing is good on sale items so we check them out often during ski season to get those "need to have" items for seasonal sports.

3
★★★☆☆

Another small somewhat specialty store which carries a fairly good line of sporting goods. They seem to mainly concentrate on the seasons sports vs. the larger marts that have everything, all the time. I mostly shop there for winter goods: jackets, boots, gloves, thermal underwear and such. Pricing is good on sale items so we check them out often during ski season to get those "need to have" items for seasonal sports.

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Message from Mel Cotton's Sporting Goods

Bay Area's leading outdoor specialing providing skis, snowboards, apparel, footwear, ski and snowboard rental, camping tents, backpacks, fishing, hunting, and kayaks.

More about Mel Cotton's Sporting Goods

Bay Area's leading outdoor specialing providing skis, snowboards, apparel, footwear, ski and snowboard rental, camping tents, backpacks, fishing, hunting, and kayaks.

 

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