L'elite

★★★★★
  • 121 Newbury St

    Boston, MA 02116

    Map & Directions
  • 617-424-1020

About L'elite

Categories
Hours
Call to schedule a consultation

Shopping

Shopping
More choices in Boston:
Resultset_next

Unique Boutique

111 N Madison St Thomasville, AL

Resultset_next

Belles N Beaus Bridal

106 Blackberry Ln Cairo, GA

4.5714 21
Hi! Sign in to let us know how L'elite was?
Write a Review
.

As a future Bride-to-be, I could not have been happier with L'elite. The minute i walked in, I was warmly welcomed and treated professionally and with care. I found the perfect dress that was just what i had in mind. I worked with Lena who is not only sweet but is a gifted seamstress and has made this dress fit perfectly to my body.

I also brought with me my grandmothers lace dress, which dates back to1920 to see if i could wear a piece of the lace in anyway. The owner/manager and Lena were able to salvage the lace, dye it to the color of my dress and ultimately make a stunning floor length veil out of my grandmothers lace dress, which I will cherish forever. It is truly a magnificent piece of art. the seamstresses are incredibly talented, helpful and an absolute pleasure to work with. I would recommend L'elite to any future bride. It is a special, one of a kind boutique.

5
★★★★★

As a future Bride-to-be, I could not have been happier with L'elite. The minute i walked in, I was warmly welcomed and treated professionally and with care. I found the perfect dress that was just what i had in mind. I worked with Lena who is not only sweet but is a gifted seamstress and has made this dress fit perfectly to my body.

I also brought with me my grandmothers lace dress, which dates back to1920 to see if i could wear a piece of the lace in anyway. The owner/manager and Lena were able to salvage the lace, dye it to the color of my dress and ultimately make a stunning floor length veil out of my grandmothers lace dress, which I will cherish forever. It is truly a magnificent piece of art. the seamstresses are incredibly talented, helpful and an absolute pleasure to work with. I would recommend L'elite to any future bride. It is a special, one of a kind boutique.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Truly a classic store for brides with exceptional taste! I loved every minute of my experience working with L'elite and their experienced seamstress staff. Lena could not have done a more incredible job making my dress fit like a glove. The bustle she created was perfect and she made it all seem so easy and effortless. If you want to see the caliber of her talent, you just have to stop in on the second floor and check out her original bridal gowns. Her designs are stunning and vibrant.

I glanced over the other reviews and found it odd to see a few complaints over price and personal style of the staff. If you are concerned about price, I suggest you stick with David's Bridal. At L'elite you are consulting with the highest level of professional seamstresses and designers, you pay for that level of expertise. Finally, if you are looking for someone to fawn all over you when you walk in, refreshingly, you will not find that here.

For me, L' elite was a perfect 10! Thank you for your excellent care.

5
★★★★★

Truly a classic store for brides with exceptional taste! I loved every minute of my experience working with L'elite and their experienced seamstress staff. Lena could not have done a more incredible job making my dress fit like a glove. The bustle she created was perfect and she made it all seem so easy and effortless. If you want to see the caliber of her talent, you just have to stop in on the second floor and check out her original bridal gowns. Her designs are stunning and vibrant.

I glanced over the other reviews and found it odd to see a few complaints over price and personal style of the staff. If you are concerned about price, I suggest you stick with David's Bridal. At L'elite you are consulting with the highest level of professional seamstresses and designers, you pay for that level of expertise. Finally, if you are looking for someone to fawn all over you when you walk in, refreshingly, you will not find that here.

For me, L' elite was a perfect 10! Thank you for your excellent care.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Salwa and the staff at L'Elite are wonderful. They listened to me and what I said I wanted and did everything they could to make that a reality. They see beyond the sale of the dress and truly care about the thing that brought you to them in the first place - you're getting married and it's YOUR special day. I always felt like they wanted to do anything and everything they could to make me happy and it was very much appreciated. I recommend them for their sincerity and excellent customer service... and their beautiful dresses!

5
★★★★★

Salwa and the staff at L'Elite are wonderful. They listened to me and what I said I wanted and did everything they could to make that a reality. They see beyond the sale of the dress and truly care about the thing that brought you to them in the first place - you're getting married and it's YOUR special day. I always felt like they wanted to do anything and everything they could to make me happy and it was very much appreciated. I recommend them for their sincerity and excellent customer service... and their beautiful dresses!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I loved L'Elite! I am also shocked to read some of the horrible reviews below. I had a great experience there! My dress was the first one I tried on, and I just fell in love instantly! Our consultant was Lena, and she was wonderful! We all knew the first dress was it, but we kept wanting to try on other dresses just in case, and she knew exactly what to pull! She was very accomodating, and lovely to work with! The shop is small, but the collection is extremely well edited. I highly reccommend going to this boutique! Yes, they are expensive dresses, but if you look at the desginers they carry on their website, of course theyre going to be expensive!

After deciding that my dress was THE dress, we were able to come back an hour later with my dad so he could see it. Lena was so helpful, and made me love the dress even more with the veils she pulled! I cant write about the allterations experience yet, but I hope it was just as enjoyable as the bridal shop experience!

5
★★★★★

I loved L'Elite! I am also shocked to read some of the horrible reviews below. I had a great experience there! My dress was the first one I tried on, and I just fell in love instantly! Our consultant was Lena, and she was wonderful! We all knew the first dress was it, but we kept wanting to try on other dresses just in case, and she knew exactly what to pull! She was very accomodating, and lovely to work with! The shop is small, but the collection is extremely well edited. I highly reccommend going to this boutique! Yes, they are expensive dresses, but if you look at the desginers they carry on their website, of course theyre going to be expensive!

After deciding that my dress was THE dress, we were able to come back an hour later with my dad so he could see it. Lena was so helpful, and made me love the dress even more with the veils she pulled! I cant write about the allterations experience yet, but I hope it was just as enjoyable as the bridal shop experience!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was initially reluctant to go into L'Elite because of the bad reviews I had read on here, but I really wanted to check out some Vera Wang bridesmaid dresses. My mom and I showed up in the evening without an appointment, and asked if we could just look around - no trying on necessary. They sales people were wonderful. They took the time to talk us through a bunch of different options, and even encouraged me to try bridesmaid dresses on so I could get a sense of what they would look like on my bridesmaids.

We made a follow up appointment with one of my bridesmaids and tried on about 50 dresses - it took much longer than the 1 hour allotted to us. They never rushed us or gave us a hard time about anything. We decided to put down a deposit to lock in the sale pricing and are going back this weekend all together to do the final decision.

I was pleasantly surprised by the level of service and help provided by the staff of L'Elite. They were nothing but helpful, providing exceptional customer service and honest opinions. I would recommend this to anyone looking for bridesmaid dresses.

5
★★★★★

I was initially reluctant to go into L'Elite because of the bad reviews I had read on here, but I really wanted to check out some Vera Wang bridesmaid dresses. My mom and I showed up in the evening without an appointment, and asked if we could just look around - no trying on necessary. They sales people were wonderful. They took the time to talk us through a bunch of different options, and even encouraged me to try bridesmaid dresses on so I could get a sense of what they would look like on my bridesmaids.

We made a follow up appointment with one of my bridesmaids and tried on about 50 dresses - it took much longer than the 1 hour allotted to us. They never rushed us or gave us a hard time about anything. We decided to put down a deposit to lock in the sale pricing and are going back this weekend all together to do the final decision.

I was pleasantly surprised by the level of service and help provided by the staff of L'Elite. They were nothing but helpful, providing exceptional customer service and honest opinions. I would recommend this to anyone looking for bridesmaid dresses.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

A good high-end wedding gown store that is so-so, not much variety, but not bad - but not really the experience I was expecting/hoping for.

Tried on some very expensive dresses, one Monique Lhuillier that was almost $10,000 worth, and yet did not find the dress actually prettier than some dresses I've tried that are a 1/4 of that price.

Good to experience, see what the expensive designers are putting out, but didnt find any really flattering gowns here, honestly. Maybe you'll have a different experience though.

I have to say, I did have the girl really try to push me into a sale, giving me veils, sashes, the works... It was mildly entertaining because she was so into it. She was very sweet though.

5
★★★★★

A good high-end wedding gown store that is so-so, not much variety, but not bad - but not really the experience I was expecting/hoping for.

Tried on some very expensive dresses, one Monique Lhuillier that was almost $10,000 worth, and yet did not find the dress actually prettier than some dresses I've tried that are a 1/4 of that price.

Good to experience, see what the expensive designers are putting out, but didnt find any really flattering gowns here, honestly. Maybe you'll have a different experience though.

I have to say, I did have the girl really try to push me into a sale, giving me veils, sashes, the works... It was mildly entertaining because she was so into it. She was very sweet though.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

CRAZY STORY -- I bought a wedding dress here even though I was not getting married. Long story but a friend in the UK found a dress she liked for WAY cheaper here in the US than it was in the UK -- she looked up all the stores in the US that carry it and turns out this place was one of just a few that carry some of the higher end pretty cool, but still classic looking dresses.

They did not have her dress in the store but they were able to order is and since I just ordered it without bothering them about size or needing my friend to try it on (since she already had in the shop in the UK) they have us a pretty good deal! MUCH less than the UK price and less than the original price she quoted me for! Turns out they can order/carry lots of cool designers not many other New England shops do!

The service was very friendly, especially from the cute girl upstairs who was going to Fashion College here in Boston. They were a little weary of my coming in, in shlepy clothing to tell them a was buying a dress then and there, but when I explained the situation a bit more they warmed up.

The whole upstairs is wedding dresses and fancy stuff you might see someone wear to something SUPER formal or a really intense prom.

The downstairs had a large selection of dress for brides maids, the kinda stuff where you can get 15 of the same dresses and they give you all the colors to choose from.

5
★★★★★

CRAZY STORY -- I bought a wedding dress here even though I was not getting married. Long story but a friend in the UK found a dress she liked for WAY cheaper here in the US than it was in the UK -- she looked up all the stores in the US that carry it and turns out this place was one of just a few that carry some of the higher end pretty cool, but still classic looking dresses.

They did not have her dress in the store but they were able to order is and since I just ordered it without bothering them about size or needing my friend to try it on (since she already had in the shop in the UK) they have us a pretty good deal! MUCH less than the UK price and less than the original price she quoted me for! Turns out they can order/carry lots of cool designers not many other New England shops do!

The service was very friendly, especially from the cute girl upstairs who was going to Fashion College here in Boston. They were a little weary of my coming in, in shlepy clothing to tell them a was buying a dress then and there, but when I explained the situation a bit more they warmed up.

The whole upstairs is wedding dresses and fancy stuff you might see someone wear to something SUPER formal or a really intense prom.

The downstairs had a large selection of dress for brides maids, the kinda stuff where you can get 15 of the same dresses and they give you all the colors to choose from.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Don't be afraid to check out this place. Book an appointment in advance as they're a small shop, and keep an open mind. Also- I cannot stress this enough, do your homework and bring photos of dresses you like so they can get a grasp for what style you're into.

They carry a nice selection of Peter Lagner dresses, if you're into clean, modern, and smart looking dresses. If you're that sort of bride, you'll have good luck here, since the designs are quite unique. They also carry lots of bling bling and big designer name dresses too, if that's your cup of tea.

If you're feeling like Pronovias, I'd recommend purchasing the dress in the burbs, where the markup is less. I tried on a dress I tried on elsewhere, but it was marked up almost 50% more! But you can't blame them, Newbury rent must be insane.

Last but not least, I thought the service was friendly enough. They weren't sugar sweet, but they remained professional and courteous... Plus, they really listened to what I like and what I don't like, but! I can see how this store would be intimidating store to the wedding-dress-virgin. They help you get into dresses, so prepare to be in your underwear in front of a stranger.

5
★★★★★

Don't be afraid to check out this place. Book an appointment in advance as they're a small shop, and keep an open mind. Also- I cannot stress this enough, do your homework and bring photos of dresses you like so they can get a grasp for what style you're into.

They carry a nice selection of Peter Lagner dresses, if you're into clean, modern, and smart looking dresses. If you're that sort of bride, you'll have good luck here, since the designs are quite unique. They also carry lots of bling bling and big designer name dresses too, if that's your cup of tea.

If you're feeling like Pronovias, I'd recommend purchasing the dress in the burbs, where the markup is less. I tried on a dress I tried on elsewhere, but it was marked up almost 50% more! But you can't blame them, Newbury rent must be insane.

Last but not least, I thought the service was friendly enough. They weren't sugar sweet, but they remained professional and courteous... Plus, they really listened to what I like and what I don't like, but! I can see how this store would be intimidating store to the wedding-dress-virgin. They help you get into dresses, so prepare to be in your underwear in front of a stranger.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I called around noon on a Friday to see if I could pop by to look at some bridesmaid dresses. There is a certain brand I was looking for that is sold at 3 different stores on Newbury. I called the other two stores first and they both said they were full all day. L'elite also said they were booked but said since I was just one person coming in, I could pop by around 3:30pm. When I came, they were ready to greet me and very helpful. They were able to find the exact dresses I wanted despite my lack of clarity in describing them (some brand with a D that sort of looks like Mad Men). Lauren was the person who took my appointment and helped me. She was great. Knowledgeable, helpful, not pushy, and actually listened to me. I'm looking forward to coming back with my bridesmaids to try them on again.

5
★★★★★

I called around noon on a Friday to see if I could pop by to look at some bridesmaid dresses. There is a certain brand I was looking for that is sold at 3 different stores on Newbury. I called the other two stores first and they both said they were full all day. L'elite also said they were booked but said since I was just one person coming in, I could pop by around 3:30pm. When I came, they were ready to greet me and very helpful. They were able to find the exact dresses I wanted despite my lack of clarity in describing them (some brand with a D that sort of looks like Mad Men). Lauren was the person who took my appointment and helped me. She was great. Knowledgeable, helpful, not pushy, and actually listened to me. I'm looking forward to coming back with my bridesmaids to try them on again.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

So far, so good!

Worked with Nelly (who's super cute, classy, and sweet), and a fantastic saleswoman. Whoever reviewed below and said Nelly ""snapped"" at her apparently hates humanity, because I can't imagine Nelly ever being nasty.. It is a super stressful experience, but they gave their honest opinions.... and these women know EXACTLY what they are doing. I would go so far as to say that they are the best in the business. The older lady that helped me (unfortunately her name escapes me) while purchasing my dress has SUCH an eye for bridal gowns and tailoring. She really pushed me (in a good way) into making the right decision. I had such a great experience, that they were my first choice for bridesmaids gowns, and they didn't even carry any brands of dresses that I had been considering! Lauren was fantastic (and I even found out after the fact that she doesn't normally work with bridesmaids, but with the formal wear) and all of my bridesmaids are happy. Or at least they are TELLING me they are happy :)

I have to dock them a star because I feel like they don't communicate very well. Not sure if its the older ladies not being great with technology, but they lost an appointment of mine entirely (was able to come back 2 hours later... and Newbury is not a TERRIBLE spot to kill time!), and sometimes I get a blank stare when I walk in (Who are you and what do you want?). I should also mention that If you want someone gushing over you and being artificial and OMGing, then this is not the place for you. They are brutally honest (e.g. ""you need lose 5 lbs or I am letting the dress out""), and sometimes this comes off as rude, but its not.

After having SEVERAL negative experiences at Priscilla's, I would highly recommend giving L'elite a chance. That is, of course, if you're budget allows for dresses $4K and up.

My dress is being altered as we speak, and I will give an update after its back. My alterations, shoes, and other accessories are ~$800 (bustle, hem, neckline alterations) but I expected this in a dress of this caliber. I'm excited to see how it comes out!

5
★★★★★

So far, so good!

Worked with Nelly (who's super cute, classy, and sweet), and a fantastic saleswoman. Whoever reviewed below and said Nelly ""snapped"" at her apparently hates humanity, because I can't imagine Nelly ever being nasty.. It is a super stressful experience, but they gave their honest opinions.... and these women know EXACTLY what they are doing. I would go so far as to say that they are the best in the business. The older lady that helped me (unfortunately her name escapes me) while purchasing my dress has SUCH an eye for bridal gowns and tailoring. She really pushed me (in a good way) into making the right decision. I had such a great experience, that they were my first choice for bridesmaids gowns, and they didn't even carry any brands of dresses that I had been considering! Lauren was fantastic (and I even found out after the fact that she doesn't normally work with bridesmaids, but with the formal wear) and all of my bridesmaids are happy. Or at least they are TELLING me they are happy :)

I have to dock them a star because I feel like they don't communicate very well. Not sure if its the older ladies not being great with technology, but they lost an appointment of mine entirely (was able to come back 2 hours later... and Newbury is not a TERRIBLE spot to kill time!), and sometimes I get a blank stare when I walk in (Who are you and what do you want?). I should also mention that If you want someone gushing over you and being artificial and OMGing, then this is not the place for you. They are brutally honest (e.g. ""you need lose 5 lbs or I am letting the dress out""), and sometimes this comes off as rude, but its not.

After having SEVERAL negative experiences at Priscilla's, I would highly recommend giving L'elite a chance. That is, of course, if you're budget allows for dresses $4K and up.

My dress is being altered as we speak, and I will give an update after its back. My alterations, shoes, and other accessories are ~$800 (bustle, hem, neckline alterations) but I expected this in a dress of this caliber. I'm excited to see how it comes out!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I made a last minute appointment for my sister (the bride) and they were extremely friendly in letting us pretty much have the run of the place. The woman asked us point-blank what our price range was, but instead of balking at a low price, she was able to help the salesgirl pick out dresses of appropriate style and price for the bride to try on. THe salesgirl herself was extremely nice, and L'elite was accomodating to us in being able to push the price of the brides "dream dress" down to an affordable level. We probably wont go there for the alterations as it is far away, and seemed pricey. Also the woman did seem condescending to her staff, but more in a business-like way than a snobby way.

5
★★★★★

I made a last minute appointment for my sister (the bride) and they were extremely friendly in letting us pretty much have the run of the place. The woman asked us point-blank what our price range was, but instead of balking at a low price, she was able to help the salesgirl pick out dresses of appropriate style and price for the bride to try on. THe salesgirl herself was extremely nice, and L'elite was accomodating to us in being able to push the price of the brides "dream dress" down to an affordable level. We probably wont go there for the alterations as it is far away, and seemed pricey. Also the woman did seem condescending to her staff, but more in a business-like way than a snobby way.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I like the service .My consultant didnot pressure me to buy.She help me find the perfect gown by listening to what I wanted.You will find the staff friendly, accomodating and extremely knowlegeable to help you find the perfect dress for your special day.

5
★★★★★

I like the service .My consultant didnot pressure me to buy.She help me find the perfect gown by listening to what I wanted.You will find the staff friendly, accomodating and extremely knowlegeable to help you find the perfect dress for your special day.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I am pleased to say I wore to my wedding, one of Lena's original designs. It was such a wonderful experience working with her. She made a custom gown for me and words cannot explain how exciting it was to wear. I felt modern and chic and I looked like a true modern princess. Viva Glam!

5
★★★★★

I am pleased to say I wore to my wedding, one of Lena's original designs. It was such a wonderful experience working with her. She made a custom gown for me and words cannot explain how exciting it was to wear. I felt modern and chic and I looked like a true modern princess. Viva Glam!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had the most incredible experience at L'Elite purchasing a Bridal gown! The staff was incredibly friendly, super professional, helped me find an amazing dress from Monique Lhullier's Bliss collestion, and treated me like I was a princess. My alterations were done in an incredibly timely manner and done fabulously! The owner herself was very sweet and helpful! I can't say enough about what an amazing experience I had in this store I only wish every bride could experience what I experienced for such a special event! Here is a 3 min cinematic clip of our wedding and my beautiful dress..
http://jlfproductions.wordpress.com/2010/08/31/patrice-jamie/

5
★★★★★

I had the most incredible experience at L'Elite purchasing a Bridal gown! The staff was incredibly friendly, super professional, helped me find an amazing dress from Monique Lhullier's Bliss collestion, and treated me like I was a princess. My alterations were done in an incredibly timely manner and done fabulously! The owner herself was very sweet and helpful! I can't say enough about what an amazing experience I had in this store I only wish every bride could experience what I experienced for such a special event! Here is a 3 min cinematic clip of our wedding and my beautiful dress..
http://jlfproductions.wordpress.com/2010/08/31/patrice-jamie/

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I really like the service that lelite bridal gave me .They had all the dresses i needed for my bridemaids. My mother also got her dress there and she loves it. i loved the people i worked with. The alterations was very highly priced but it was money well spent. I guess if you have a low budget your trying to stay under for your big day then this is not the store for you BUT if you are planing your dream wedding then i would recommend lelite

4
★★★★☆

I really like the service that lelite bridal gave me .They had all the dresses i needed for my bridemaids. My mother also got her dress there and she loves it. i loved the people i worked with. The alterations was very highly priced but it was money well spent. I guess if you have a low budget your trying to stay under for your big day then this is not the store for you BUT if you are planing your dream wedding then i would recommend lelite

Was this review helpful to you?
Ratings_icons Ratings_icons

.

L'elite Bridal Boutique is the best,you will find the staff friendly, accomodating and extremely knowlegeable to help find the perfect dress for your special day. their Alterations are amazing .they are wonderful designers . I had the most amazing experience buying my gown with Lelite bridal boutique.

5
★★★★★

L'elite Bridal Boutique is the best,you will find the staff friendly, accomodating and extremely knowlegeable to help find the perfect dress for your special day. their Alterations are amazing .they are wonderful designers . I had the most amazing experience buying my gown with Lelite bridal boutique.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I recently purchased my wedding gown at L'Elite bridal and the experience quickly became the nightmare of my wedding. To start with the gown was overpriced by a several thousand dollars. We were offered compensation for this by telling me they would take care of a large part of the alterations. Initially that seemed very nice, but we never received that compensation. I had three fittings before they shipped the dress to the location of my wedding. When I tried on the dress a couple of days before the wedding, we realized that the bottom two layers of the dress were still pinned up and had never been sewn! How they managed to put the dress in a box without realizing the pins escapes me. In addition the top layers of the skirt had been cut too short to salvage and the bustle was so poorly done we could not image what they did to the dress. When we realized the mistakes we immediately contacted the store. They were extremely unprofessional and the various people in the store actually yelled at us on the phone for several minutes not letting us get a word in edgewise. They eventually admitted their mistake (You can't argue with pins still in the dress!) and sent me the sample gown from their collection because mine was beyond repair. We had to hire a seamstress locally to do the alterations days before the wedding. After going back and forth with them, we were promised L??Elite would pay for the cost of the local seamstress to redo the alterations. They have never paid or apologized. At the end of the day I spent I spent over $10,000 on my dress and alterations in addition to purchasing 3 bridesmaids dresses from them ($1,000+). In addition they were sending us an invoice for the alterations THEY delivered and when we refused to pay them they threatened to sue us. The customer service was awful and they were not sympathetic or apologetic for the stress they caused. On my wedding day I wore a sample gown when I had paid for a new gown and double alterations. I would not wish this experience on my worst enemy.
To all future brides I would recommend reading online reviews for any vendor you are looking to hire. If I had done this I would have realized L'Elite is consistently rated very poorly and would have purchased the same gown elsewhere.

1
★☆☆☆☆

I recently purchased my wedding gown at L'Elite bridal and the experience quickly became the nightmare of my wedding. To start with the gown was overpriced by a several thousand dollars. We were offered compensation for this by telling me they would take care of a large part of the alterations. Initially that seemed very nice, but we never received that compensation. I had three fittings before they shipped the dress to the location of my wedding. When I tried on the dress a couple of days before the wedding, we realized that the bottom two layers of the dress were still pinned up and had never been sewn! How they managed to put the dress in a box without realizing the pins escapes me. In addition the top layers of the skirt had been cut too short to salvage and the bustle was so poorly done we could not image what they did to the dress. When we realized the mistakes we immediately contacted the store. They were extremely unprofessional and the various people in the store actually yelled at us on the phone for several minutes not letting us get a word in edgewise. They eventually admitted their mistake (You can't argue with pins still in the dress!) and sent me the sample gown from their collection because mine was beyond repair. We had to hire a seamstress locally to do the alterations days before the wedding. After going back and forth with them, we were promised L??Elite would pay for the cost of the local seamstress to redo the alterations. They have never paid or apologized. At the end of the day I spent I spent over $10,000 on my dress and alterations in addition to purchasing 3 bridesmaids dresses from them ($1,000+). In addition they were sending us an invoice for the alterations THEY delivered and when we refused to pay them they threatened to sue us. The customer service was awful and they were not sympathetic or apologetic for the stress they caused. On my wedding day I wore a sample gown when I had paid for a new gown and double alterations. I would not wish this experience on my worst enemy.
To all future brides I would recommend reading online reviews for any vendor you are looking to hire. If I had done this I would have realized L'Elite is consistently rated very poorly and would have purchased the same gown elsewhere.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

L'elite is a very chic store and can get a little pricey. However the people who work there are awesome. They listened to all my needs in order to plan my wedding. The manager also came and talked to me to make sure I was satisfied. I was definitely more than satisfied. This store should be the first store you plan on entering if you've got your BIG day ahead of you!PLUS: The people who work there come from many different backgrounds and speak various languages.If you don't speak English very well don't be back down from a big day, L'elite will definitely listen and maybe even communicate with you by the language you speak.

PROS: great service, , speak various languages, great quality dresses
CONS: can get crowded because of great service, 3 confusing levels

5
★★★★★

L'elite is a very chic store and can get a little pricey. However the people who work there are awesome. They listened to all my needs in order to plan my wedding. The manager also came and talked to me to make sure I was satisfied. I was definitely more than satisfied. This store should be the first store you plan on entering if you've got your BIG day ahead of you!PLUS: The people who work there come from many different backgrounds and speak various languages.If you don't speak English very well don't be back down from a big day, L'elite will definitely listen and maybe even communicate with you by the language you speak.

PROS: great service, , speak various languages, great quality dresses
CONS: can get crowded because of great service, 3 confusing levels

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have been reading about so many bad experiences while looking for wedding gowns. I thought I would write in about the amazing experience I had buying my own dress at L'elite. I had looked at a few stores and had not found anything. When my mother, sister and I went for my appointment at L'elite I was a bit tired and didn't think I would find anything that day. It was great that they let us walk around the store and pull dresses ourselves as opposed to having someone bring me dresses out of nowhere that I would never pick out! They had an outstanding selection and the staff was professional, courteous and fun. I did not feel overwhelmed at any point during my appointment. I bought my dress that day! Today I had my first fitting and had just as lovely an experience.
Good luck, ladies, and I hope you all have the same experience!

5
★★★★★

I have been reading about so many bad experiences while looking for wedding gowns. I thought I would write in about the amazing experience I had buying my own dress at L'elite. I had looked at a few stores and had not found anything. When my mother, sister and I went for my appointment at L'elite I was a bit tired and didn't think I would find anything that day. It was great that they let us walk around the store and pull dresses ourselves as opposed to having someone bring me dresses out of nowhere that I would never pick out! They had an outstanding selection and the staff was professional, courteous and fun. I did not feel overwhelmed at any point during my appointment. I bought my dress that day! Today I had my first fitting and had just as lovely an experience.
Good luck, ladies, and I hope you all have the same experience!

Was this review helpful to you?
Ratings_icons Ratings_icons

2 out of 2 people found this review helpful.

.

I didn't have a very good experience here at all. The employees were rude, and they kept me and my mother waiting for 45 minutes, even though we had an appointment. Once I was being attended to, they didn't listen at all to the types of gowns I was interested in, and kept giving me dresses to try on that were NOT the style I requested. For me, it was a waste of time - and I had an amazing experience at La Reine - right down the street.

2
★★☆☆☆

I didn't have a very good experience here at all. The employees were rude, and they kept me and my mother waiting for 45 minutes, even though we had an appointment. Once I was being attended to, they didn't listen at all to the types of gowns I was interested in, and kept giving me dresses to try on that were NOT the style I requested. For me, it was a waste of time - and I had an amazing experience at La Reine - right down the street.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

.

When searching for a bridal gown, I visited many local bridal salons. I loved the dress selection at L'Elite, probably the most comprehensive of high end designers in Boston (the city, not region). I was really pleased with the service when trying on Bridal Gowns, but less pleased when trying to find a bridesmaid dress. I just thought that some of hte salespeople were snippy. However, I must say that they have a nice selection of bridesmaid dresses, by far the most I've seen of Vera Wang. I would still shop there just for the wide selection of dresses.

4
★★★★☆

When searching for a bridal gown, I visited many local bridal salons. I loved the dress selection at L'Elite, probably the most comprehensive of high end designers in Boston (the city, not region). I was really pleased with the service when trying on Bridal Gowns, but less pleased when trying to find a bridesmaid dress. I just thought that some of hte salespeople were snippy. However, I must say that they have a nice selection of bridesmaid dresses, by far the most I've seen of Vera Wang. I would still shop there just for the wide selection of dresses.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

 

Wait, you're the expert.

If you've been to or used L'elite, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review