Papillion Sanitation Recycling

★★☆☆☆
  • 10810 S 144TH St

    Omaha, NE 68138

    Map & Directions
  • 402-346-7800

About Papillion Sanitation Recycling

Categories
  • Waste Management Companies
  • Waste Disposal
  • Garbage Collection Services
2.25 8
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Have had service for 8 weeks and recyclables have been missed every single week scheduled, prompting a phone call to get picked up. Last 2 calls was treated very rudely, told no communication with driver yet coincidentally bin was emptied after every phone call, and with last complaint about missed pick up, driver threw bin in middle of driveway so had to be moved before cars could pull in. Not doubt purposeful. 5th missed pick up this week, cancelled service and now told have to wait another week before bins and contents picked up. No apology, no attempt to fix overall problem, "ok" was response when I requested cancel - overall very poor experience end to end. Signed up based on price since they are a bit less expensive than some of the others but in this case, you get what you pay for.

1
★☆☆☆☆

Have had service for 8 weeks and recyclables have been missed every single week scheduled, prompting a phone call to get picked up. Last 2 calls was treated very rudely, told no communication with driver yet coincidentally bin was emptied after every phone call, and with last complaint about missed pick up, driver threw bin in middle of driveway so had to be moved before cars could pull in. Not doubt purposeful. 5th missed pick up this week, cancelled service and now told have to wait another week before bins and contents picked up. No apology, no attempt to fix overall problem, "ok" was response when I requested cancel - overall very poor experience end to end. Signed up based on price since they are a bit less expensive than some of the others but in this case, you get what you pay for.

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Papillion Sanitation blows. My garbage was not picked up 2 weeks in a row. Last week it was super cold so I thought that might be the case. They failed to pick up my garbage this week too. I called at 7:58 yesterday (I guess they open at 8)and left a message and asked for a call back and gave my phone number. Still waiting for a phone call back. They whole street has been skipped 2 weeks. Papillion Sanitation, you stink.

Cathy, there is a date stamp below everyones comment.

1
★☆☆☆☆

Papillion Sanitation blows. My garbage was not picked up 2 weeks in a row. Last week it was super cold so I thought that might be the case. They failed to pick up my garbage this week too. I called at 7:58 yesterday (I guess they open at 8)and left a message and asked for a call back and gave my phone number. Still waiting for a phone call back. They whole street has been skipped 2 weeks. Papillion Sanitation, you stink.

Cathy, there is a date stamp below everyones comment.

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We have used this service ever since we moved here 15 years ago and haven't had any problems. Once they did not pick up our trash because of snow, but this was also they day many businesses were closed because of the weather.
This site doesn't have the date these reviews were posted, this could be really old information and possibly the company has made some changes. I suggest you try them and make your own decision. Hope you have a great experience like we have had.
Most of these employees work 6 days a week and long hour days. They get a holiday off but then have to make up that day on the weekend, just so we don't miss a day without our trash being picked up!
Something to think about when you're in your cozy warm house on a vacation day and we are getting 15 inches of snow and your mad because no one came to get your garbage or they were a day late - really? I'm sure there are better things to worry about!
December 27, 2010

5
★★★★★

We have used this service ever since we moved here 15 years ago and haven't had any problems. Once they did not pick up our trash because of snow, but this was also they day many businesses were closed because of the weather.
This site doesn't have the date these reviews were posted, this could be really old information and possibly the company has made some changes. I suggest you try them and make your own decision. Hope you have a great experience like we have had.
Most of these employees work 6 days a week and long hour days. They get a holiday off but then have to make up that day on the weekend, just so we don't miss a day without our trash being picked up!
Something to think about when you're in your cozy warm house on a vacation day and we are getting 15 inches of snow and your mad because no one came to get your garbage or they were a day late - really? I'm sure there are better things to worry about!
December 27, 2010

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My wife and I are new to the area so we just picked the first name we seen , BIG mistake. First they couldn't (wouldn't) get us a bin for a week. We also asked for and received a recycle bin (never mind it was so small you couldn't hardly use it) however we set it out every week and they still wont pick it up. At this point I was not happy to say the least but figured we are a new stop they will get better, today they drove right past us and didn't even stop. I called and canceled and on the advice of sister-in-law and a neighbor we are going with Elkhorn Sanitation.

2
★★☆☆☆

My wife and I are new to the area so we just picked the first name we seen , BIG mistake. First they couldn't (wouldn't) get us a bin for a week. We also asked for and received a recycle bin (never mind it was so small you couldn't hardly use it) however we set it out every week and they still wont pick it up. At this point I was not happy to say the least but figured we are a new stop they will get better, today they drove right past us and didn't even stop. I called and canceled and on the advice of sister-in-law and a neighbor we are going with Elkhorn Sanitation.

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I've had this trash service since 1999. I think they are great! They Bring you Nice BIG containers and they have Newer trucks with a Big Arm so the driver doesn't have to get out and Break their backs or hurt themselves. (like that they look out for the worker) Plus they do not charge for recycling. All garbage companies keep raising their prices due to gas.
If people put the trash out the right way on the curb this truck should only be in front of your house for about 15-30 seconds. The majority of the time it is the LAZY homeowners that make the trucks stop to pick up trash that should be in the containers or left properly. I think this company is great and I hope they continue to pick up in my area. 144th Blondo! Thanks Papillion Sanitation for picking up my trash

4
★★★★☆

I've had this trash service since 1999. I think they are great! They Bring you Nice BIG containers and they have Newer trucks with a Big Arm so the driver doesn't have to get out and Break their backs or hurt themselves. (like that they look out for the worker) Plus they do not charge for recycling. All garbage companies keep raising their prices due to gas.
If people put the trash out the right way on the curb this truck should only be in front of your house for about 15-30 seconds. The majority of the time it is the LAZY homeowners that make the trucks stop to pick up trash that should be in the containers or left properly. I think this company is great and I hope they continue to pick up in my area. 144th Blondo! Thanks Papillion Sanitation for picking up my trash

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I won't even give this service a single star. I agree with the other reviews. Their service has gone a long way downhill since it was family-run and now taken over by a big Californian conglomerate. The drivers are rude, lazy, careless with the containers, and reckless. I switched my service over 2 months ago to a local service that I have been extremely pleased with. At the time I called to cancel, I was told I would be getting a refund. I have not received any refund so called to see what was up. I was told there was a $25 cancellation fee and I would not be getting any refund. I explained that I was not told this at the time of cancellation and also asked if it was written anywhere. The girl told me she didn't know if it was written and that it was just company policy. I also have noted their fees going up and up and the service going right downhill. I urge all who read this to switch their service and receive rewards for recycling through Elkhorn Sanitation.

1
★☆☆☆☆

I won't even give this service a single star. I agree with the other reviews. Their service has gone a long way downhill since it was family-run and now taken over by a big Californian conglomerate. The drivers are rude, lazy, careless with the containers, and reckless. I switched my service over 2 months ago to a local service that I have been extremely pleased with. At the time I called to cancel, I was told I would be getting a refund. I have not received any refund so called to see what was up. I was told there was a $25 cancellation fee and I would not be getting any refund. I explained that I was not told this at the time of cancellation and also asked if it was written anywhere. The girl told me she didn't know if it was written and that it was just company policy. I also have noted their fees going up and up and the service going right downhill. I urge all who read this to switch their service and receive rewards for recycling through Elkhorn Sanitation.

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One of their trucks blocked my wife's car in for more than 15 minutes. She called the company from her cell, and was met with a rude operator who stated, " He's just doing his job" And refused to call the truck to get it to move. Good thing this wasn't an emergency situation. Very Rude service, go with Dales sanitation instead.

1
★☆☆☆☆

One of their trucks blocked my wife's car in for more than 15 minutes. She called the company from her cell, and was met with a rude operator who stated, " He's just doing his job" And refused to call the truck to get it to move. Good thing this wasn't an emergency situation. Very Rude service, go with Dales sanitation instead.

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We have had a few problems with service. If the weather is a little bit too rainey, snowey etc.. they might not come. The are pretty rough on the trash cans also.

3
★★★☆☆

We have had a few problems with service. If the weather is a little bit too rainey, snowey etc.. they might not come. The are pretty rough on the trash cans also.

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More about Papillion Sanitation Recycling

Papillion Sanitation is an integrated solid waste services company that provides solid waste collection, transfer, disposal and recycling services.

 

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