critter country

★★★★☆
Monday - Friday 10am-8pm Saturday 9am-6pm Sunday 12pm-6pm

About critter country

Categories
  • Pet Sitting
  • Pet Stores

Pets & Animals

Pets & Animals
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4.0 12
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Great store! I get everything for my snake there, and he is happy and healthy! I recommend this store to everyone!

5
★★★★★

Great store! I get everything for my snake there, and he is happy and healthy! I recommend this store to everyone!

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MARVELOUS STORE. I recommend to everyone even Kim M. The owner is very helpful and went out of his way to help me today. He KNOWS HIS STUFF.

5
★★★★★

MARVELOUS STORE. I recommend to everyone even Kim M. The owner is very helpful and went out of his way to help me today. He KNOWS HIS STUFF.

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If stating that " only a full refund is acceptable" is viewed as a threat, then the owner has more problems than poor customer service. The employee was also never belittled or intimidated, but was apoligized to for being put in the situation of giving a refund because the owner did not tell him we were coming, left the store, and refused to answer his cell phone several times 5 minutes after he left. Steer clear of Critter Country, there are plenty of local pet stores offering fantastic customer service.

1
★☆☆☆☆

If stating that " only a full refund is acceptable" is viewed as a threat, then the owner has more problems than poor customer service. The employee was also never belittled or intimidated, but was apoligized to for being put in the situation of giving a refund because the owner did not tell him we were coming, left the store, and refused to answer his cell phone several times 5 minutes after he left. Steer clear of Critter Country, there are plenty of local pet stores offering fantastic customer service.

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Critter Country is a small pet store with big service. They are conveniently located at 40/42 and carry every thing you need for furries, fish, and slithering pets. I would recommend stopping by and taking a look around!

5
★★★★★

Critter Country is a small pet store with big service. They are conveniently located at 40/42 and carry every thing you need for furries, fish, and slithering pets. I would recommend stopping by and taking a look around!

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The groomer apologized for the miscommunication on a ??clean face? and I understand how disheartening it is to have a pet not look how you wanted especially for Christmas. I tried to rectify the problem, but I will not be threatened, nor have my employee belittled and intimidated after I leave. It is that reason that I rescinded my original offer for reimbursement. I have and will continue to do my best to rectify any problems that are brought to my attention.

5
★★★★★

The groomer apologized for the miscommunication on a ??clean face? and I understand how disheartening it is to have a pet not look how you wanted especially for Christmas. I tried to rectify the problem, but I will not be threatened, nor have my employee belittled and intimidated after I leave. It is that reason that I rescinded my original offer for reimbursement. I have and will continue to do my best to rectify any problems that are brought to my attention.

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I visited the store to get a Scottish Terrier groomed and was told by the groomer that she knew how to do the breed specific cut. HORRIBLE. She shaved the eyebrows and ear tufts, trimmed the beard short and put some kind of weird poddle cut on his tail. She admitted she messed up and the owner still refused a refund. If you are in need of grooming and expect good customer service find another pet store!

1
★☆☆☆☆

I visited the store to get a Scottish Terrier groomed and was told by the groomer that she knew how to do the breed specific cut. HORRIBLE. She shaved the eyebrows and ear tufts, trimmed the beard short and put some kind of weird poddle cut on his tail. She admitted she messed up and the owner still refused a refund. If you are in need of grooming and expect good customer service find another pet store!

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It is under new ownership now. Todd Crocker. The new number is 919-662-7541. He has done a total turn around with this store. We are big reptile lovers and he is as well. All the reptiles there look very healthy and well taken care of. He is also putting in a good size section of fish. You have to check it out.

5
★★★★★

It is under new ownership now. Todd Crocker. The new number is 919-662-7541. He has done a total turn around with this store. We are big reptile lovers and he is as well. All the reptiles there look very healthy and well taken care of. He is also putting in a good size section of fish. You have to check it out.

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Phone number has changed. its 919-662-7541. get petstore under new ownership: Todd Crocker. they carry everything from small animail supply to reptiles. you have to see this place!

4
★★★★☆

Phone number has changed. its 919-662-7541. get petstore under new ownership: Todd Crocker. they carry everything from small animail supply to reptiles. you have to see this place!

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This is a family owned and operated pet supply store. They carry the wants and needs for pets of all kinds ranging from fish to parrots. I always get great customer service and am a returning customer.

3
★★★☆☆

This is a family owned and operated pet supply store. They carry the wants and needs for pets of all kinds ranging from fish to parrots. I always get great customer service and am a returning customer.

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I purchase food for our daughter's gecko here, and the staff is always friendly and knowledgeable. I wish they'd stock more dog foods though, and if they could get an air cleaner, I wouldn't mind going in there as much. It's a little bit stinky from the small critters!

4
★★★★☆

I purchase food for our daughter's gecko here, and the staff is always friendly and knowledgeable. I wish they'd stock more dog foods though, and if they could get an air cleaner, I wouldn't mind going in there as much. It's a little bit stinky from the small critters!

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Although Critter Country is a very small shop, it contains a lot of things you would expect at a big Chain such as PetSmart or PetCo. The owner and his associates are extremely helpful. They are quite knowledgebal and enjoy sharing their knowledge with customers. They offer Aquarium classes free one Saturday per month. They also offer dog obedience courses. The prices are only slightly higher than at the larger competitors.

5
★★★★★

Although Critter Country is a very small shop, it contains a lot of things you would expect at a big Chain such as PetSmart or PetCo. The owner and his associates are extremely helpful. They are quite knowledgebal and enjoy sharing their knowledge with customers. They offer Aquarium classes free one Saturday per month. They also offer dog obedience courses. The prices are only slightly higher than at the larger competitors.

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The owner is very knowledgeable about all animals. She was willing to order the type of food I needed for my bird.

Staff was willing to discuss pet ownership with my child.

PROS: Great staff, good selection
CONS: a little pricier than the chain stores

5
★★★★★

The owner is very knowledgeable about all animals. She was willing to order the type of food I needed for my bird.

Staff was willing to discuss pet ownership with my child.

PROS: Great staff, good selection
CONS: a little pricier than the chain stores

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More about critter country

A full line pet shop excluding dogs and cats. We have a large selection of pocket pets, pet birds, freshwater fish as well as reptilesand inverts. Have your furry best friend groomed in our salon or arrange for us to bring our state of the art mobile groo

 

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