Verrazano Radiology

★★★☆☆

About Verrazano Radiology

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Health & Medical
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This was my second visit to Verrazano Radiology. I was scheduled for 9am, arrived at 8:20am, was checked in 5 minutes later and the procedure was complete at 9:20. I had a Intrarticular Corticosteroid Injection in my right hip. My Dr. was Marlena Jbara and I found her to be excellent. Quick, thorough, and efficient. She answered my questions and set realistic expectations concerning the benefits of the procedure. I wouldn't hesitate to recommend her. She was excellent and I walked out feeling less pain than I had in some time. Thanks Dr. Jbara.

4
★★★★☆

This was my second visit to Verrazano Radiology. I was scheduled for 9am, arrived at 8:20am, was checked in 5 minutes later and the procedure was complete at 9:20. I had a Intrarticular Corticosteroid Injection in my right hip. My Dr. was Marlena Jbara and I found her to be excellent. Quick, thorough, and efficient. She answered my questions and set realistic expectations concerning the benefits of the procedure. I wouldn't hesitate to recommend her. She was excellent and I walked out feeling less pain than I had in some time. Thanks Dr. Jbara.

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This was at the University Hospital campus, not on Mason Ave. Not sure what the relationship is between the Verrazano organization and the hospital, but I had a cardiac CT there this morning and I was greatly impressed. Smooth, efficient, professional and caring staff (the only name I can remember is nurse Stacey), nurses, doctors and techs, all of them. I had a bit of a glitch (possibly a combination of the nitro and my strong gag reflex) and the staff were right on top of it. I felt extremely well cared-for and safe. The doctors clearly went over my results at the end, answered my questions, made me feel informed and involved in my health. Would definitely recommend this group.

4
★★★★☆

This was at the University Hospital campus, not on Mason Ave. Not sure what the relationship is between the Verrazano organization and the hospital, but I had a cardiac CT there this morning and I was greatly impressed. Smooth, efficient, professional and caring staff (the only name I can remember is nurse Stacey), nurses, doctors and techs, all of them. I had a bit of a glitch (possibly a combination of the nitro and my strong gag reflex) and the staff were right on top of it. I felt extremely well cared-for and safe. The doctors clearly went over my results at the end, answered my questions, made me feel informed and involved in my health. Would definitely recommend this group.

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As I tried to make an appointment at Verrazano Radiology all I kept getting was a voice-mail announcement from someone named Ann Marie which said she was busy with someone else on another line or away from her desk and to please leave a message about oneself and phone number. My first try with that, I waited for hours for a call back. I didn't receive a call until the next day at 9 am on my voice-mail at home and I didn't hear it until I came home from work at 3:30 pm. I called back right away and got the same results as the day before. This went on a few more times until I gave up. I called my doctors office and his assistant was out that day. I gave up and weeks later the doctors assistant called me to see how far I'd gotten with my tests so that when I come in for my appointment we could discuss on how we were to proceed with curing me. The assistant could not believe what I was going through and ended up making all the arrangements for me to take the tests and x-rays that I needed. Everything went smoothly as I had gone through this procedure 5 or so years back. Although last time the staff didn't forget to leave a steel needle with a plastic tube stuck in my arm as they told me I could leave. Luckily I felt a pinch in my arm as I tried to exit the buildings front door. As for as the electrode nodes that were stuck all over my body so that the staff could get an electronic reading for their computers: Am I supposed to take them off or is the staff supposed to take them off? I ripped them off when I got home without any instruction on how to do so. I felt 2 in the evening which I had missed earlier that day and 2 more in the morning when I went to take a shower, which I promptly pull off of my body. After tediously and somewhat discomforting pulling off the first few I realized that there were tabs from which they were to be pulled. Thanks for the info and help gang. The staff was otherwise very nice.
Oh! I just remembered, the last time I was there to get an MRI if it wasn't for my fear of a closed MRI and my stubbornness about my fear I almost let a staff member rip out a pace wire from inside my chest with magnetism. My cardiologist neglected to tell me that a metallic pace wire was left in my chest when I had by-pass surgery. I wasn't questioned by anyone at Verrazano Radiology either. When I went in to have the MRI on a Saturday after checking with them during the week about an open MRI I was assured that I would have just that machine. I came in and was told that there was only a closed MRI available on Saturday. I left to make an appointment elsewhere and was immediately asked about my medical history. After mentioning my by pass surgery I was asked for my cardiologist phone number and was told not to do anything until she called me right back. A few minutes later she called and told me about my pace wire and that I'm not eligible for an MRI because of what it would do to me and to please call my cardiologist. The MRI was totally unrelated to cardiology but, shouldn't one be asked about their medical history when a powerful and potentially deadly tool is used in tests on patients. But as I mentioned, the Staff was nice.

3
★★★☆☆

As I tried to make an appointment at Verrazano Radiology all I kept getting was a voice-mail announcement from someone named Ann Marie which said she was busy with someone else on another line or away from her desk and to please leave a message about oneself and phone number. My first try with that, I waited for hours for a call back. I didn't receive a call until the next day at 9 am on my voice-mail at home and I didn't hear it until I came home from work at 3:30 pm. I called back right away and got the same results as the day before. This went on a few more times until I gave up. I called my doctors office and his assistant was out that day. I gave up and weeks later the doctors assistant called me to see how far I'd gotten with my tests so that when I come in for my appointment we could discuss on how we were to proceed with curing me. The assistant could not believe what I was going through and ended up making all the arrangements for me to take the tests and x-rays that I needed. Everything went smoothly as I had gone through this procedure 5 or so years back. Although last time the staff didn't forget to leave a steel needle with a plastic tube stuck in my arm as they told me I could leave. Luckily I felt a pinch in my arm as I tried to exit the buildings front door. As for as the electrode nodes that were stuck all over my body so that the staff could get an electronic reading for their computers: Am I supposed to take them off or is the staff supposed to take them off? I ripped them off when I got home without any instruction on how to do so. I felt 2 in the evening which I had missed earlier that day and 2 more in the morning when I went to take a shower, which I promptly pull off of my body. After tediously and somewhat discomforting pulling off the first few I realized that there were tabs from which they were to be pulled. Thanks for the info and help gang. The staff was otherwise very nice.
Oh! I just remembered, the last time I was there to get an MRI if it wasn't for my fear of a closed MRI and my stubbornness about my fear I almost let a staff member rip out a pace wire from inside my chest with magnetism. My cardiologist neglected to tell me that a metallic pace wire was left in my chest when I had by-pass surgery. I wasn't questioned by anyone at Verrazano Radiology either. When I went in to have the MRI on a Saturday after checking with them during the week about an open MRI I was assured that I would have just that machine. I came in and was told that there was only a closed MRI available on Saturday. I left to make an appointment elsewhere and was immediately asked about my medical history. After mentioning my by pass surgery I was asked for my cardiologist phone number and was told not to do anything until she called me right back. A few minutes later she called and told me about my pace wire and that I'm not eligible for an MRI because of what it would do to me and to please call my cardiologist. The MRI was totally unrelated to cardiology but, shouldn't one be asked about their medical history when a powerful and potentially deadly tool is used in tests on patients. But as I mentioned, the Staff was nice.

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Very slow on getting the results. Initially said the MRI will be ready in 2-3 business days. It's been 12 business days later and my doctor still hasn't received the report. I started calling on 4th day and all I was getting for a reply was that it is not ready and will be ready today. Of course it wasn't ready even 7 days after. I requested to speak to a manger, but she was very very rude and couldn't even give me a reason except she has to call radiologist. If you have other MRI offices in the area, I would advise to go there, because in this one waiting for a results with the personnel who doesn't care at all can lead to serious implications on your injury.

1
★☆☆☆☆

Very slow on getting the results. Initially said the MRI will be ready in 2-3 business days. It's been 12 business days later and my doctor still hasn't received the report. I started calling on 4th day and all I was getting for a reply was that it is not ready and will be ready today. Of course it wasn't ready even 7 days after. I requested to speak to a manger, but she was very very rude and couldn't even give me a reason except she has to call radiologist. If you have other MRI offices in the area, I would advise to go there, because in this one waiting for a results with the personnel who doesn't care at all can lead to serious implications on your injury.

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On my mothers visit to Verrazano Radiology is was embarrassed by the way the assistant talked to my mother. When she came to the waiting room she talked to my mother and explained to her about her test. She spoke so load that every one could here her. When my mother talked to her in a low voice she said she couldn??t hear her. My mother was embarrassed about her condition. When my mother told her problem the assistant said with a laugh we have people like you get this do all the time. Can't they talk to the patients in private? Don't they explain the HEPA Law to their staff?
I told my mother's doctor about her experience. He will now send her to another facility that respects people??s privacy.
The assistant was in her late 40's with dark hair. If she waits on you ask her to speak to you in private!

1
★☆☆☆☆

On my mothers visit to Verrazano Radiology is was embarrassed by the way the assistant talked to my mother. When she came to the waiting room she talked to my mother and explained to her about her test. She spoke so load that every one could here her. When my mother talked to her in a low voice she said she couldn??t hear her. My mother was embarrassed about her condition. When my mother told her problem the assistant said with a laugh we have people like you get this do all the time. Can't they talk to the patients in private? Don't they explain the HEPA Law to their staff?
I told my mother's doctor about her experience. He will now send her to another facility that respects people??s privacy.
The assistant was in her late 40's with dark hair. If she waits on you ask her to speak to you in private!

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They do every type of test imaginable. Trust me I know. You usually have to wait no more then 20 minutes. X-rays go much faster. I have found their results reliable. They are affiliated with Staten Island Hospital. They accept most insurance. Thhe waiting area is most pleasant and has a tv

4
★★★★☆

They do every type of test imaginable. Trust me I know. You usually have to wait no more then 20 minutes. X-rays go much faster. I have found their results reliable. They are affiliated with Staten Island Hospital. They accept most insurance. Thhe waiting area is most pleasant and has a tv

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