Kellum Audio Video & Appl

★★★★☆
  • 4533 Cole Ave

    Dallas, TX 75205

    Map & Directions
  • 214-526-1717

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teekhe, on behalf of Kellum Audio Video & Appliances I want to apologize for the poor experience you suffered. If we had any way to contact you - we would - but since we don't, we're posting.

We'd love to make amends for our botched chance to serve you. We don't expect you to spend a dime with us after the experience you suffered, but we would like to offer you our apologies and a token of our appreciation for your willingness to tell us about our failure (so we can fix it). We look forward to hearing from you.

2
★★★★★

teekhe, on behalf of Kellum Audio Video & Appliances I want to apologize for the poor experience you suffered. If we had any way to contact you - we would - but since we don't, we're posting.

We'd love to make amends for our botched chance to serve you. We don't expect you to spend a dime with us after the experience you suffered, but we would like to offer you our apologies and a token of our appreciation for your willingness to tell us about our failure (so we can fix it). We look forward to hearing from you.

.

Friends of friends recommended them along with Starpower so I called both for an in-home consultation. They guy at Kellum didn't call when he said he would and did not show when he said he would. In fact, he never showed. I called him back and left a message with my name and number. No response. Starpower answered the call, showed up at the appointed time and generally followed through. I was very surprised by the lack of responsiveness from Kellum, given that they have been in business for a long time.

1
★★☆☆☆

Friends of friends recommended them along with Starpower so I called both for an in-home consultation. They guy at Kellum didn't call when he said he would and did not show when he said he would. In fact, he never showed. I called him back and left a message with my name and number. No response. Starpower answered the call, showed up at the appointed time and generally followed through. I was very surprised by the lack of responsiveness from Kellum, given that they have been in business for a long time.

Pros: In business a long time

Cons: Poor customer service, no follow-through

 

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