Burns Roofing & Remodling

★★★☆☆
  • 1210 Ridgeway Dr

    Richardson, TX 75080

    Map & Directions
  • 972-250-3380

About Burns Roofing & Remodling

Categories
  • Roofing Contractors

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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Our roof started leaking awhile back, and after some of my own amateur investigation, I found that the leak came from the pipe of the water heater venting stack. So I started calling around to have people come and take a look. Steve Burns was the first one that answered my call, and said that it was flashing problem. I told him that I think the problem might come from the stack or some other place. But he assured me that he will seal the flashing and everything will be OK. He sounded trusted worthy, and he said he will come back if it still leaks, so I decided to go with him. And besides, what do I know, I am really not very handy at all.

After $225, and about a month later when it rained, it still leaked. And the water was still coming in from the pipe. I called him, and needless to say, the experience wasn't very pleasant. Obviously he fixed something that wasn't broken before, and he said that he kept his end of bargain, the flashing would not leak. He also said that the stack was crooked about 20 degrees, and the cap wasn't installed properly. He asked me to get the plumber to fix them. Why didn't he tell me that before he fixed it?

So now, yes, it still leaks, and I spent all that money for nothing. Mr. Burns, I can fix your roof anytime when it is not leaking...

So is he trustworthy? I'll let God be the judge of that.

2
★★☆☆☆

Our roof started leaking awhile back, and after some of my own amateur investigation, I found that the leak came from the pipe of the water heater venting stack. So I started calling around to have people come and take a look. Steve Burns was the first one that answered my call, and said that it was flashing problem. I told him that I think the problem might come from the stack or some other place. But he assured me that he will seal the flashing and everything will be OK. He sounded trusted worthy, and he said he will come back if it still leaks, so I decided to go with him. And besides, what do I know, I am really not very handy at all.

After $225, and about a month later when it rained, it still leaked. And the water was still coming in from the pipe. I called him, and needless to say, the experience wasn't very pleasant. Obviously he fixed something that wasn't broken before, and he said that he kept his end of bargain, the flashing would not leak. He also said that the stack was crooked about 20 degrees, and the cap wasn't installed properly. He asked me to get the plumber to fix them. Why didn't he tell me that before he fixed it?

So now, yes, it still leaks, and I spent all that money for nothing. Mr. Burns, I can fix your roof anytime when it is not leaking...

So is he trustworthy? I'll let God be the judge of that.

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Last year we had to have our roof redone because of bad weather. I contacted different companies and I ended up going with Burns Roofing. They worked with our insurance company and we were able to get a new roof in a short amount of time. I was very pleased with thier service.

4
★★★★☆

Last year we had to have our roof redone because of bad weather. I contacted different companies and I ended up going with Burns Roofing. They worked with our insurance company and we were able to get a new roof in a short amount of time. I was very pleased with thier service.

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