Charm City Concierge

★★★☆☆
  • 1437 E Fort Ave

    Baltimore, MD 21230

    Map & Directions
  • 410-727-4569

About Charm City Concierge

Categories
  • Concierge Service

Personal Services

Personal Services
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Charm City Concierge offers a wide variety of services - everything from arranging dry cleaning and in-office massages to obtaining hard to get event tickets and helping coordinate office parties. They have concierge desks in several downtown office buildings and a full-service web site. Their prices include a significant markup, though, so they're more appropriate for busy executives with money to burn than for ordinary working people who would do better to spend a few minutes finding services themselves and saving the markup.

3
★★★☆☆

Charm City Concierge offers a wide variety of services - everything from arranging dry cleaning and in-office massages to obtaining hard to get event tickets and helping coordinate office parties. They have concierge desks in several downtown office buildings and a full-service web site. Their prices include a significant markup, though, so they're more appropriate for busy executives with money to burn than for ordinary working people who would do better to spend a few minutes finding services themselves and saving the markup.

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Business Response:

Cost vs. Convenience When you use our service, you can expect to pay about the same amount as if you placed an order for a product or service yourself. So, why use the concierge service? The answer is simple, for the convenience. Our goal isn??t simply to provide the cheapest services possible. Our goal is to provide quality services at market level prices and to take care of all the legwork, so you don??t have to. What this means for our clients is that they don??t have to take time out of their busy work day to run errands. They don??t have to make extra stops before or after work, stand in long lines or deal with less than desirable customer service. For many of our clients, having access to the concierge is the equivalent of having a personal assistant or an extra employee on staff to take care of all the details. With one phone call to the concierge our clients can consider their to-do list done! In today??s world time is money. We??ll save you time, you save money.

Message from Charm City Concierge

After 17 years of providing concierge services on the ground, Charm City Concierge decided competitive times call for creative measures ? and the CONCIERGE DASHBOARD was born. The development of our proprietary virtual concierge software is a nationwide first in the concierge industry. When getting things done faster and smarter is the norm, the Concierge Dashboard is the ultimate personal assistant and has all the capabilities a client needs to make life easier.



Built on breakthrough technology, it is transforming the way businesses and clients connect, interact and transact. A personalized, interactive virtual concierge on your desktop links clients to their building/company, their dedicated concierge, and a localized virtual marketplace all under one roof.



The concierge portal offers Charm City Concierge clients 24/7 access to one-stop shopping online for anything they might need. It offers true online shopping ?? no referrals or links to outside shopping sites ?? and a ??live? concierge still does all the work.



The Amazon.com of services, Charm City Concierges?? Concierge Dashboard revolutionizes the buying of SERVICES online, much like Amazon.com transformed the online buying of products.



Specialties

Virtual Concierge Services / Onsite Concierge Services, Tenant Retention Programs, Employee Loyalty Programs

More about Charm City Concierge

In these turbulent times, it is more important than ever to stand out from the crowd and stay competitive in today??s commercial real estate market. To help you do this, Charm City Concierge has put together two distinct concierge service delivery platforms designed to capture loyalty and increase tenant and employee retention. ON-SITE CONCIERGE SERVICE PROGRAM Our concierges work from a location within your property to personally tend to the needs of your tenants, provide concierge services and act as an extension of your management team. The onsite concierge serves as a visual reminder of your company's commitment to its clients and employees. This platform is supplemented by our virtual concierge website and on-line ordering system, a comprehensive tenant relations program and tenant events where our concierge is an onsite presence. VIRTUAL CONCIERGE SERVICE PROGRAM wE will provide your tenants with on-line access to a rich selection of products and services that will be delivered by a dedicated team of concierge who service your property remotely. By integrating our virtual concierge website with the personal touch of a "live" concierge team, your clients are able to place orders on-line but will still receive personalized service. Built on breakthrough technology, a personalized, interactive virtual concierge on your desktop links clients to their building/company, their dedicated concierge, and a localized virtual marketplace all under one roof.

 

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