The Cheesecake Factory

★★★★☆
  • 2075 N Point Cir

    Alpharetta, GA 30022

    Cross street: at N Point Mall

    Map & Directions
  • 770-751-7011

About The Cheesecake Factory

Categories
Hours
M-Th 11-11, F-Sa 11-12, Su 10-10

Food

Food
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3.5 2
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Cheesecake is one our fav high-end casual dining. There almost always is a 30 min wait. The restaurant is quite noisy inside so if weather permits take the outside seats. We rarely get the booths. The chicken madeira is the best. The appetizers are great too. The posrtions are large so I suggest eating only 50-70%. That you way you have room for the all-important cheesecake/ice-cream desert. The ice cream portion is huge (4-6 ppl) .

2
★★★★☆

Cheesecake is one our fav high-end casual dining. There almost always is a 30 min wait. The restaurant is quite noisy inside so if weather permits take the outside seats. We rarely get the booths. The chicken madeira is the best. The appetizers are great too. The posrtions are large so I suggest eating only 50-70%. That you way you have room for the all-important cheesecake/ice-cream desert. The ice cream portion is huge (4-6 ppl) .

Pros: extensive menu, good food, large portions

Cons: wait time, noise

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Having been a server myself I know the standards for good service at a restaurant. I sat down to dinner with 6 family members and we were astonished at our servers rudeness. He actually said to me "Go ahead Ma'am I'm listening, Talk!" All I wanted was a refill. I had one glass of water served to me at the time I was seated and after my meal came out I had one slice of delicious pizza and realized my water was almost gone. The server chatted with the table next to our table even after they had received their check and ingnored our table completely. I was not the only person at our table that he was rude to. The manager did appoligize for the long wait for our meal it seems this restaurant was having an abundance of birthday parties and the waitstaff seemed overwhelmed. When the check came 18% gratuity was added to our bill automatically and I was amazed we had to pay our rude server and I have to ask myself if he treated us how he wanted because he knew his gratuity would be included. If it weren't for Godiva chocolate Cheesecake I would not visit this restaurant again.

1
★★★☆☆

Having been a server myself I know the standards for good service at a restaurant. I sat down to dinner with 6 family members and we were astonished at our servers rudeness. He actually said to me "Go ahead Ma'am I'm listening, Talk!" All I wanted was a refill. I had one glass of water served to me at the time I was seated and after my meal came out I had one slice of delicious pizza and realized my water was almost gone. The server chatted with the table next to our table even after they had received their check and ingnored our table completely. I was not the only person at our table that he was rude to. The manager did appoligize for the long wait for our meal it seems this restaurant was having an abundance of birthday parties and the waitstaff seemed overwhelmed. When the check came 18% gratuity was added to our bill automatically and I was amazed we had to pay our rude server and I have to ask myself if he treated us how he wanted because he knew his gratuity would be included. If it weren't for Godiva chocolate Cheesecake I would not visit this restaurant again.

Pros: Ambience, parking, food

Cons: service

Editorial from

The Cheesecake Factory is a great place for family dining. The kitchen makes almost everything from scratch, so it is easy to modify your orders to yo...

 

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