Automobile Service of Bloomfield

★★★★☆

About Automobile Service of Bloomfield

Categories
  • Auto Parts & Accessories
  • Automotive Repair

Automotive

Automotive
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After hitting an ice patch which caused my vehicle to slide sideways in a subdivision onto a large landscaping rock leaving it unable to shift or start, AAA towed my vehicle to Automobile Service of Bloomfield. I was leery based on the prior reviews, however was immediately put at ease from the first contact with Kay! She took all of the details down and promised a return call as soon as they had it diagnosed. Of COURSE there is a diagnostic fee (this is called business) however it was not 'out of scope'. I received a call within 3 hours. Fortunately, for me, there was no serious damage and it was a matter of reconnecting all of the diagnostic mechanisms. I was quoted a price for the labor to 'research' the issues and reconnect which was extremely reasonable! I was told that it could go up by $50-$100 depending upon what they found further once they got into the actual service. In the end, I paid the exact amount quoted and received my vehicle back the SAME DAY! I also was provided with a detailed written description of the problems, the steps they took to diagnose and their findings/solutions. They were extremely professional and met/exceeded all of their promises. I would not hesitate taking my vehicle to them for future service!

4
★★★★☆

After hitting an ice patch which caused my vehicle to slide sideways in a subdivision onto a large landscaping rock leaving it unable to shift or start, AAA towed my vehicle to Automobile Service of Bloomfield. I was leery based on the prior reviews, however was immediately put at ease from the first contact with Kay! She took all of the details down and promised a return call as soon as they had it diagnosed. Of COURSE there is a diagnostic fee (this is called business) however it was not 'out of scope'. I received a call within 3 hours. Fortunately, for me, there was no serious damage and it was a matter of reconnecting all of the diagnostic mechanisms. I was quoted a price for the labor to 'research' the issues and reconnect which was extremely reasonable! I was told that it could go up by $50-$100 depending upon what they found further once they got into the actual service. In the end, I paid the exact amount quoted and received my vehicle back the SAME DAY! I also was provided with a detailed written description of the problems, the steps they took to diagnose and their findings/solutions. They were extremely professional and met/exceeded all of their promises. I would not hesitate taking my vehicle to them for future service!

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I'm not sure who wrote the 1st review on this company but they are totally incorrect. This company charges $400+ to look at the car and then continues to add parts & labor charges for things that were not needed. If you complain, they insist they were not familiar with this type of car and as far as they were concerned, these parts are needed. After removing the car from this establishment and taking it to the dealer our concerns were confirmed. The dealer was able to fix the car in two days compared to 8 days (at Automobile Service of Bloomfield) at 1/4 of the cost. If you choose to use this company, please do so at your own risk (and money). This company should really review it's own business practices before the Attorney General does.

3
★★★☆☆

I'm not sure who wrote the 1st review on this company but they are totally incorrect. This company charges $400+ to look at the car and then continues to add parts & labor charges for things that were not needed. If you complain, they insist they were not familiar with this type of car and as far as they were concerned, these parts are needed. After removing the car from this establishment and taking it to the dealer our concerns were confirmed. The dealer was able to fix the car in two days compared to 8 days (at Automobile Service of Bloomfield) at 1/4 of the cost. If you choose to use this company, please do so at your own risk (and money). This company should really review it's own business practices before the Attorney General does.

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0 out of 1 people found this review helpful.

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If youre having a problem with your car and not sure what the problem is you should take it to Automobile Service of Bloomfield for Diagnostic services. They do good work. They find out what is wrong with your car and fix it. They gave a free estimate before they do the work so you can check elsewhere if you want but we always found their prices fair and comparable to other places.

4
★★★★☆

If youre having a problem with your car and not sure what the problem is you should take it to Automobile Service of Bloomfield for Diagnostic services. They do good work. They find out what is wrong with your car and fix it. They gave a free estimate before they do the work so you can check elsewhere if you want but we always found their prices fair and comparable to other places.

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