Anna Bellina

★★☆☆☆

About Anna Bellina

Categories
  • Cosmetologists

Personal Services

Personal Services
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The Hair Extension Studio

1812 N Brown Rd Lawrenceville, GA

1.8 5
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DO NOT EVER BUY from anna bellina!!!
I ordered, paid and they did not deliver!!!
I tried to call them - no phone number!
I emailed several times - no answer!
So, I filed a claim with the BBB. They contacted them and even they did not get a reply which is unusual they told me.
I finally got my money bach because I wrote to my bank. And my bank NOT anna bellina refunded after almost 3 months my money.

1
★☆☆☆☆

DO NOT EVER BUY from anna bellina!!!
I ordered, paid and they did not deliver!!!
I tried to call them - no phone number!
I emailed several times - no answer!
So, I filed a claim with the BBB. They contacted them and even they did not get a reply which is unusual they told me.
I finally got my money bach because I wrote to my bank. And my bank NOT anna bellina refunded after almost 3 months my money.

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I too was left soured by this rude unprofessional woman. I ordered her products and was unhappy with her customer service response when i asked a question about what was taking so long with my order. she gave some response that she was having surgery and fufullment would be slow. I was getting very impatient and eventually got an email saying my order was cancelled. Thats it, no explanation but my credit card was charged. I threatend litigation (my husband is an attorney) and was refunded everything but $4..I still have no idea why or what i did. Ive also registered a complaint with the better business bureau within the town she operates..

1
★☆☆☆☆

I too was left soured by this rude unprofessional woman. I ordered her products and was unhappy with her customer service response when i asked a question about what was taking so long with my order. she gave some response that she was having surgery and fufullment would be slow. I was getting very impatient and eventually got an email saying my order was cancelled. Thats it, no explanation but my credit card was charged. I threatend litigation (my husband is an attorney) and was refunded everything but $4..I still have no idea why or what i did. Ive also registered a complaint with the better business bureau within the town she operates..

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I want to try out her skincare but the website seems cold and not willing to extend themselves if a problem occurrs. No phone number, not responsible if the products are broken, lost, wrong order. The good she uses peptides at higher concentrations, has plenty of information of whats in the creams and not in them. another thing i like is the simplicity of it. There is NOT an overload of 20 different face creams that are the same thing just a different title. does that make sense kinda sorta? I like that she uses one type of exfoliater the choice is simple in fact all of her stuff is simple like do you want the mitrixal or do you want the argerline? Thats what i like about it and the ingredients she uses gives results. I checked out another skincare line called PRAI and theres to many items that are probably the same formula just in a different tubes and different lables. I guess the main ingredient is from a rock but i didnt notice where it was labled on the back. HMMM?? So i dont know. I have to trust that I will get what I ordered in good condition and that my visa card is safe. Now i dont know her personally and i have read a few things about the company and i would still love to try it out. I did do some checking on fruta y something or whatever but her one cleansing milk is sold out? WHAT???? i think she might be overpriced and her ingredients you might as well just eat them. i think you would get better results anyway. So i dont know what to do maybe just look elsewhere for something similar.

5
★★★★★

I want to try out her skincare but the website seems cold and not willing to extend themselves if a problem occurrs. No phone number, not responsible if the products are broken, lost, wrong order. The good she uses peptides at higher concentrations, has plenty of information of whats in the creams and not in them. another thing i like is the simplicity of it. There is NOT an overload of 20 different face creams that are the same thing just a different title. does that make sense kinda sorta? I like that she uses one type of exfoliater the choice is simple in fact all of her stuff is simple like do you want the mitrixal or do you want the argerline? Thats what i like about it and the ingredients she uses gives results. I checked out another skincare line called PRAI and theres to many items that are probably the same formula just in a different tubes and different lables. I guess the main ingredient is from a rock but i didnt notice where it was labled on the back. HMMM?? So i dont know. I have to trust that I will get what I ordered in good condition and that my visa card is safe. Now i dont know her personally and i have read a few things about the company and i would still love to try it out. I did do some checking on fruta y something or whatever but her one cleansing milk is sold out? WHAT???? i think she might be overpriced and her ingredients you might as well just eat them. i think you would get better results anyway. So i dont know what to do maybe just look elsewhere for something similar.

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0 out of 1 people found this review helpful.

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I too have experienced Patricia's (the Owner) unpleasant, rude and most definitely not customer friendly attitude. I really have no idea what her problem is. I queried a product's smell once and received her reply and accepted it. Placed order thereafter and actually loved the products, recommended other people too. I even participated in a special research program she had and gave her the thumbs up, but now on two occasions, she has denied me products for being a "difficult, complaining customer" (WHAT??????). Are customers not allowed to ask questions about your product? I don't think she has heard of "CUSTOMER SATISFACTION". I do not recommend anyone buying her products even commenting on them, otherwise, you'll be out the door! She should and I probably will, report her to the BBB.

1
★☆☆☆☆

I too have experienced Patricia's (the Owner) unpleasant, rude and most definitely not customer friendly attitude. I really have no idea what her problem is. I queried a product's smell once and received her reply and accepted it. Placed order thereafter and actually loved the products, recommended other people too. I even participated in a special research program she had and gave her the thumbs up, but now on two occasions, she has denied me products for being a "difficult, complaining customer" (WHAT??????). Are customers not allowed to ask questions about your product? I don't think she has heard of "CUSTOMER SATISFACTION". I do not recommend anyone buying her products even commenting on them, otherwise, you'll be out the door! She should and I probably will, report her to the BBB.

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I highly recommend not ordering any products from Anna Bellina as the owner is extremely rude, unprofessional, and the products are actually not very good. I emailed her to say I received the wrong the products and that it ??is somewhat discouraging since this is the first order I have ever placed to Anna Bellina.? That was all I said regarding the wrong shipment of products. In turn, I received a long angry email saying that she has more orders than she can handle and asking me to excuse her for being human. She even added me to her spam list! I was appalled since all I wanted was the products I ordered and to be treated with a level of professionalism as a customer. A simple apology and a little reassurance for future orders would have been a much more professional reply. As well, the mask had a horrible smell and did not leave my skin feeling smooth and clean afterward. If you??re interested in high quality natural products I recommend Eminence Organics (http://www.buynaturalskincare.com/store/). The products are wonderful, smell heavenly, and are worth every penny. Most importantly, you will be treated with the respect you deserve as a customer!

1
★☆☆☆☆

I highly recommend not ordering any products from Anna Bellina as the owner is extremely rude, unprofessional, and the products are actually not very good. I emailed her to say I received the wrong the products and that it ??is somewhat discouraging since this is the first order I have ever placed to Anna Bellina.? That was all I said regarding the wrong shipment of products. In turn, I received a long angry email saying that she has more orders than she can handle and asking me to excuse her for being human. She even added me to her spam list! I was appalled since all I wanted was the products I ordered and to be treated with a level of professionalism as a customer. A simple apology and a little reassurance for future orders would have been a much more professional reply. As well, the mask had a horrible smell and did not leave my skin feeling smooth and clean afterward. If you??re interested in high quality natural products I recommend Eminence Organics (http://www.buynaturalskincare.com/store/). The products are wonderful, smell heavenly, and are worth every penny. Most importantly, you will be treated with the respect you deserve as a customer!

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