Equinox San Mateo

★★★☆☆
  • 4 E 4th Ave

    San Mateo, CA 94401

    Map & Directions
  • 650-403-7000

About Equinox San Mateo

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Hours
Sat-Sun 7am-7pm, Mon-Thu 5am-10pm, Fri 5am-9pm
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Sports & Recreation

Sports & Recreation
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2.5 2
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Equinox is one of the few gyms around with an outdoor pool (on the roof!) You can always get a lane, and the pool is always clean and well heated (year round). The gym equipment is also top notch and the staff is, for the most part, very friendly.

2
★★★★☆

Equinox is one of the few gyms around with an outdoor pool (on the roof!) You can always get a lane, and the pool is always clean and well heated (year round). The gym equipment is also top notch and the staff is, for the most part, very friendly.

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I think a premier gym should have 7 day a week access. Pine St. is only open 6 days a week. I signed up at another location that had 7 day access and then moved here. I need the weekend, but when I cancelled because i just can't use the gym without the weekend, they still made me pay another month of dues. Of course it's covered in their contract, but I think it's a pretty significant discrepancy and they should have waived the 30 day cancellation policy as a courtesy since they gym I signed up at had 7 day access. They wouldn't even consider some sort of partial credit. Not fun paying another $130 for a gym I can't use. I was happy at the previous location, but this experience felt like a second rate sleezy gym squeezing every penny out of their members, not the high end facility that had attracted me in the first place.

0
★☆☆☆☆

I think a premier gym should have 7 day a week access. Pine St. is only open 6 days a week. I signed up at another location that had 7 day access and then moved here. I need the weekend, but when I cancelled because i just can't use the gym without the weekend, they still made me pay another month of dues. Of course it's covered in their contract, but I think it's a pretty significant discrepancy and they should have waived the 30 day cancellation policy as a courtesy since they gym I signed up at had 7 day access. They wouldn't even consider some sort of partial credit. Not fun paying another $130 for a gym I can't use. I was happy at the previous location, but this experience felt like a second rate sleezy gym squeezing every penny out of their members, not the high end facility that had attracted me in the first place.

 

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