Fitness 19 Grayson

★★★☆☆
  • 1121 Grayson Hwy T01

    Lawrenceville, GA 30045

    Map & Directions
  • 678-985-0191

About Fitness 19 Grayson

Categories
  • Fitness Center
  • Health Clubs & Gyms
  • Personal Trainers
  • Weights
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6310 Sugarloaf Pkwy Duluth, GA

3.2 5
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I joined this facility back in January. Knowing that I wanted to loose the weight for my wedding in August, I immediately signed up for personal training sessions. I wanted to get in perfect shape by July, because we were moving. I told all this to the person helping me get signed on. After my consultation with my personal trainer, my trainer and I decided to touch base again in a couple of weeks, while she develops a workout plan for me. The couple of weeks came and went - and I didn't hear a word from her. Since I was loosing weight on my own, I decided not to worry about it for the time being - I'd much rather save the $140. Once I noticed that my account had already been drafted for the money, I tried to contact my trainer, who never responded. Upon canceling my contract in July when I was moving, the owner's wife informed me that I was not entitled to a refund, even though her employee made the mistake. According to her, I only had a 3 day window to cancel the personal training arrangement. I tried to explain to her that my intention was never to cancel, but since I did not get the service I paid for I wanted my money back. This was all to no avail. I spent half an hour arguing with her and nothing helped. I even pointed out that as a co-owner, she could refund the money - there is no corporate policy that says she couldn't. Her response was that she was not required to, and therefore would not be refunding any thing. The only thing she offered was training sessions with another trainer at their location, which since I am moving, would now be 45 minutes away. Horrible customer service, absolutely horrible.
Please think twice before you join this gym. It may be cheaper, but in the end it ended up costing me a lot more money that a regular gym would have.

1
★☆☆☆☆

I joined this facility back in January. Knowing that I wanted to loose the weight for my wedding in August, I immediately signed up for personal training sessions. I wanted to get in perfect shape by July, because we were moving. I told all this to the person helping me get signed on. After my consultation with my personal trainer, my trainer and I decided to touch base again in a couple of weeks, while she develops a workout plan for me. The couple of weeks came and went - and I didn't hear a word from her. Since I was loosing weight on my own, I decided not to worry about it for the time being - I'd much rather save the $140. Once I noticed that my account had already been drafted for the money, I tried to contact my trainer, who never responded. Upon canceling my contract in July when I was moving, the owner's wife informed me that I was not entitled to a refund, even though her employee made the mistake. According to her, I only had a 3 day window to cancel the personal training arrangement. I tried to explain to her that my intention was never to cancel, but since I did not get the service I paid for I wanted my money back. This was all to no avail. I spent half an hour arguing with her and nothing helped. I even pointed out that as a co-owner, she could refund the money - there is no corporate policy that says she couldn't. Her response was that she was not required to, and therefore would not be refunding any thing. The only thing she offered was training sessions with another trainer at their location, which since I am moving, would now be 45 minutes away. Horrible customer service, absolutely horrible.
Please think twice before you join this gym. It may be cheaper, but in the end it ended up costing me a lot more money that a regular gym would have.

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Fitness 19 offers the work-out you are looking for expecially if you live or work near the area. If you are looking to meet any expectation from yourself in your work-out try it out.

3
★★★☆☆

Fitness 19 offers the work-out you are looking for expecially if you live or work near the area. If you are looking to meet any expectation from yourself in your work-out try it out.

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Be wary of the contracts. I have cancelled my membership only to continue to be charged. I moved now, after the cancellation and no longer live near the facility and they won't send me the form to cancel yet once again. It is set up to keep you paying no matter what!!! Be careful to read the fine print. There is NO corporate office to monitor each location. I WOULD NOT give these crooks access to your bank account!!!!

1
★☆☆☆☆

Be wary of the contracts. I have cancelled my membership only to continue to be charged. I moved now, after the cancellation and no longer live near the facility and they won't send me the form to cancel yet once again. It is set up to keep you paying no matter what!!! Be careful to read the fine print. There is NO corporate office to monitor each location. I WOULD NOT give these crooks access to your bank account!!!!

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.

Be wary of the contracts. I have cancelled my membership only to continue to be charged. I moved now, after the cancellation and no longer live near the facility and they won't send me the form to cancel yet once again. It is set up to

3
★★★★★

Be wary of the contracts. I have cancelled my membership only to continue to be charged. I moved now, after the cancellation and no longer live near the facility and they won't send me the form to cancel yet once again. It is set up to

Pros: Cheap

Cons: Just want your money

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This facility just opened about a year ago and it has become very popular. I was a month to month member for a few months and was really happy with the number of treadmills and other fitness machines available. I'm no longer a member because it was a bit far for me to drive (I live in Loganville and this facility is at the corner of Sugarloaf and Hwy 20), so I had to find a closer facility. I'd recommned it.

5
★★★★★

This facility just opened about a year ago and it has become very popular. I was a month to month member for a few months and was really happy with the number of treadmills and other fitness machines available. I'm no longer a member because it was a bit far for me to drive (I live in Loganville and this facility is at the corner of Sugarloaf and Hwy 20), so I had to find a closer facility. I'd recommned it.

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