Sears Appliance Repair

★☆☆☆☆
Sears has experts in Appliance Repair Solutions. Wherever you bought it, we'll repair it! We are the Kenmore repair experts. Contact Us Today!
  • 3200 N Roosevelt Blvd

    Key West, FL 33040-3903

    Map & Directions

Automotive

Automotive
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DANGER! DANGER! DANGER!
Took my 2000 VW Beetle in to Sears Automotive in Key West, FL to have the battery checked on 6.8.12. I had forgotten to turn the headlights off when I got home in a driving rain and it drained the battery . (My headlights do not automatically turn off and I usually park in the driveway where I can see them reflected on the garage door, but my husband??s truck was there so I parked by the sidewalk in front of the house. So I didn??t notice they were still on)
Sears said they'd check the battery and alternator for $19.99 to see if it needed anything done. I called about 1.5 hours later and they said "There's nothing wrong with your battery. We charged it for 48 minutes and it now holds a charge fine." My husband and I go to pick it up after our grocery shopping. They said they were about done with it, so he left because we had perishables in the truck. As soon as he left, they told me, ??The wrong battery is in the car and the battery I have in it was ??hooked up backwards???. Seriously????? THEN they tell me, ??The alternator is bad which we couldn??t tell until the battery was completely charged.? I said, ??There is nothing wrong with the alternator and I have driven this car for 2 years now with no problems until the battery ran down so how could it possibly be hooked up backwards??
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICING. They take forever, then they try to take advantage of a female.
I live 9 miles from Key West. I get in the car to drive home and I notice all these lights on the console coming on that didn??t come on before. One is a round arrow around a triangle with an exclamation point in the middle. The other is ?? surprise ?? a red battery light, and the third is the ABS (anti-locking brake system) light. NONE of these came on before they messed with it.
ALSO, now my brand new stereo system, which I just had installed three weeks ago won??t play and my air conditioner which blew ice cold air before, now blows hot air.
How could they totally screw up my entire car in an hour and a half while trying to charge a battery and put it back in????
This is a small island and I am sure Sears thinks they have the ??corner on the market? for repairs. They do not. There are some good, independent automotive service people on this island who take pride in their work. We went to Sears because we thought it would be quick and how could they screw up such a simple thing. We were SO WRONG.

1
★☆☆☆☆

DANGER! DANGER! DANGER!
Took my 2000 VW Beetle in to Sears Automotive in Key West, FL to have the battery checked on 6.8.12. I had forgotten to turn the headlights off when I got home in a driving rain and it drained the battery . (My headlights do not automatically turn off and I usually park in the driveway where I can see them reflected on the garage door, but my husband??s truck was there so I parked by the sidewalk in front of the house. So I didn??t notice they were still on)
Sears said they'd check the battery and alternator for $19.99 to see if it needed anything done. I called about 1.5 hours later and they said "There's nothing wrong with your battery. We charged it for 48 minutes and it now holds a charge fine." My husband and I go to pick it up after our grocery shopping. They said they were about done with it, so he left because we had perishables in the truck. As soon as he left, they told me, ??The wrong battery is in the car and the battery I have in it was ??hooked up backwards???. Seriously????? THEN they tell me, ??The alternator is bad which we couldn??t tell until the battery was completely charged.? I said, ??There is nothing wrong with the alternator and I have driven this car for 2 years now with no problems until the battery ran down so how could it possibly be hooked up backwards??
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICING. They take forever, then they try to take advantage of a female.
I live 9 miles from Key West. I get in the car to drive home and I notice all these lights on the console coming on that didn??t come on before. One is a round arrow around a triangle with an exclamation point in the middle. The other is ?? surprise ?? a red battery light, and the third is the ABS (anti-locking brake system) light. NONE of these came on before they messed with it.
ALSO, now my brand new stereo system, which I just had installed three weeks ago won??t play and my air conditioner which blew ice cold air before, now blows hot air.
How could they totally screw up my entire car in an hour and a half while trying to charge a battery and put it back in????
This is a small island and I am sure Sears thinks they have the ??corner on the market? for repairs. They do not. There are some good, independent automotive service people on this island who take pride in their work. We went to Sears because we thought it would be quick and how could they screw up such a simple thing. We were SO WRONG.

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Message from Sears Appliance Repair

Sears Appliance Repair's expert technicians provide product maintenance and repair solutions for your major home appliances. Our techs are industry-trained, well-respected, trustworthy and will help keep your products working right and running longer in no time. Schedule service 24/7 online or by phone. Save 20% on all in-home repairs when you present our coupon at the time of service.. We maintain and repair major home appliances and equipment such as: washing machines,dryers,refrigerators & freezers,HVAC repair and maintenance,icemakers,ranges,ovens & cooktops,trash compactors,dishwashers,outdoor gas grills,riding lawn mowers & tractors,snow blowers,elliptical machines,fitness weight machines,rowers/skiers/steppers,as well as appliance carry in options. Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts,snow blower,lawn & garden replacement parts,water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services.

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Editorial from

Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

Key Points

  • Sears has experts in Appliance Repair Solutions. Wherever you bought it, we'll repair it! We are the Kenmore repair experts. Contact Us Today!

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