Sears Appliance Repair

★☆☆☆☆
Sears is #1 in Appliance Service according to IBISWorld Inc. market share data. Call or Click to Schedule your Service. We?re the Kenmore experts.
  • 3200 N Roosevelt Blvd

    Key West, FL 33040

    Map & Directions
  • 305-570-4057

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DANGER! DANGER! DANGER!
Took my 2000 VW Beetle in to Sears Automotive in Key West, FL to have the battery checked on 6.8.12. I had forgotten to turn the headlights off when I got home in a driving rain and it drained the battery . (My headlights do not automatically turn off and I usually park in the driveway where I can see them reflected on the garage door, but my husband??s truck was there so I parked by the sidewalk in front of the house. So I didn??t notice they were still on)
Sears said they'd check the battery and alternator for $19.99 to see if it needed anything done. I called about 1.5 hours later and they said "There's nothing wrong with your battery. We charged it for 48 minutes and it now holds a charge fine." My husband and I go to pick it up after our grocery shopping. They said they were about done with it, so he left because we had perishables in the truck. As soon as he left, they told me, ??The wrong battery is in the car and the battery I have in it was ??hooked up backwards???. Seriously????? THEN they tell me, ??The alternator is bad which we couldn??t tell until the battery was completely charged.? I said, ??There is nothing wrong with the alternator and I have driven this car for 2 years now with no problems until the battery ran down so how could it possibly be hooked up backwards??
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICING. They take forever, then they try to take advantage of a female.
I live 9 miles from Key West. I get in the car to drive home and I notice all these lights on the console coming on that didn??t come on before. One is a round arrow around a triangle with an exclamation point in the middle. The other is ?? surprise ?? a red battery light, and the third is the ABS (anti-locking brake system) light. NONE of these came on before they messed with it.
ALSO, now my brand new stereo system, which I just had installed three weeks ago won??t play and my air conditioner which blew ice cold air before, now blows hot air.
How could they totally screw up my entire car in an hour and a half while trying to charge a battery and put it back in????
This is a small island and I am sure Sears thinks they have the ??corner on the market? for repairs. They do not. There are some good, independent automotive service people on this island who take pride in their work. We went to Sears because we thought it would be quick and how could they screw up such a simple thing. We were SO WRONG.

1
★☆☆☆☆

DANGER! DANGER! DANGER!
Took my 2000 VW Beetle in to Sears Automotive in Key West, FL to have the battery checked on 6.8.12. I had forgotten to turn the headlights off when I got home in a driving rain and it drained the battery . (My headlights do not automatically turn off and I usually park in the driveway where I can see them reflected on the garage door, but my husband??s truck was there so I parked by the sidewalk in front of the house. So I didn??t notice they were still on)
Sears said they'd check the battery and alternator for $19.99 to see if it needed anything done. I called about 1.5 hours later and they said "There's nothing wrong with your battery. We charged it for 48 minutes and it now holds a charge fine." My husband and I go to pick it up after our grocery shopping. They said they were about done with it, so he left because we had perishables in the truck. As soon as he left, they told me, ??The wrong battery is in the car and the battery I have in it was ??hooked up backwards???. Seriously????? THEN they tell me, ??The alternator is bad which we couldn??t tell until the battery was completely charged.? I said, ??There is nothing wrong with the alternator and I have driven this car for 2 years now with no problems until the battery ran down so how could it possibly be hooked up backwards??
DO NOT TAKE YOUR VEHICLE HERE FOR SERVICING. They take forever, then they try to take advantage of a female.
I live 9 miles from Key West. I get in the car to drive home and I notice all these lights on the console coming on that didn??t come on before. One is a round arrow around a triangle with an exclamation point in the middle. The other is ?? surprise ?? a red battery light, and the third is the ABS (anti-locking brake system) light. NONE of these came on before they messed with it.
ALSO, now my brand new stereo system, which I just had installed three weeks ago won??t play and my air conditioner which blew ice cold air before, now blows hot air.
How could they totally screw up my entire car in an hour and a half while trying to charge a battery and put it back in????
This is a small island and I am sure Sears thinks they have the ??corner on the market? for repairs. They do not. There are some good, independent automotive service people on this island who take pride in their work. We went to Sears because we thought it would be quick and how could they screw up such a simple thing. We were SO WRONG.

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Message from Sears Appliance Repair

Sears Home Services – In Home Repair has over 6,800 trained technicians providing both product maintenance and repair solutions. Our techs are industry trained, well-respected and will help keep your products running longer and working right in no time. We are America's largest service provider – wherever you bought it, we'll repair it. Schedule service 24/7, availability Monday – Saturday & no extra charge for Saturday,What to expectCall before we arriveEstimate before we begin workGuarantee workWe're the largest repair outfit in the country and we're right around the corner! Plus, you will save 25% on all in-home repairs!Our repair technicians will process payment and any coupons or discounts at the time of service.. We offer In-Home Repair & Maintenance Service for the following: Washers & Dryers,Refrigeration,Cooking,Dishwashers,Microwaves,Tractors & Snow Throwers,Fitness Equipment,Home Electronics,Water Softeners & Heaters,and more! Call 1-800-280-5986 We offer Carry-In Repair Services for the following: TVs,VCRs,DVDs,Camcorders,Audio Equipment,Microwave Ovens,Sewing Machines,Mowers,Edgers,Weedwackers,Trimmers,Tillers,Snowthrowers,Power Tools,Air Compressors,Generators,Pressure Washers,Alternators,Vacuums,and other types of Floor Care Equipment. For a location near you call 1-800-280-5986.

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Value-minded company offers tires, DieHard batteries and auto accessories. Services include oil change, belt replacement, brake repair and more.

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