Dry Clean Depot

★☆☆☆☆

About Dry Clean Depot

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Personal Services

Personal Services
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Here is my horrid experience with Dry Clean Depot (aka Dry Clean Expo). The Manager, Linda is the rudest person I have ever encountered in a retail establishment (if you can all it that). I dropped off my clothes 4 days ago, prepaid as required and was supposed to receive the clothes today after 5pm. When I arrived at 6pm, I was told that my garments were "somewhere" and they would probably be in by 7pm (when they close). I informed her that I went out of my way to pick them up and had to get home at which time she told me they might arrive in the morning. Not acceptable at all! She refused to give me the owner's name and number, said she she did not know exactly where my clothes were or when they would be ready for pick-up and refused to grant me a refund. Although her business card indicates she is the "Manager", she claimed the owner made up the cards, giving her a fake title. I was so appalled by her complete lack of customer service, vague responses, and poor attitude that I felt compelled to call Cary Police. As far as I am concerned, this company has been defrauding customers for years (based on these and other reviews) and I am absolutely appalled that they are not out of business. Unfortunately, I have to waste more of time disputing the charge, filing a complaint and writing the local paper. Do not go down the same road that I did - take your clothes, money and business elsewhere! Run the other way as fast as you can!

0
★☆☆☆☆

Here is my horrid experience with Dry Clean Depot (aka Dry Clean Expo). The Manager, Linda is the rudest person I have ever encountered in a retail establishment (if you can all it that). I dropped off my clothes 4 days ago, prepaid as required and was supposed to receive the clothes today after 5pm. When I arrived at 6pm, I was told that my garments were "somewhere" and they would probably be in by 7pm (when they close). I informed her that I went out of my way to pick them up and had to get home at which time she told me they might arrive in the morning. Not acceptable at all! She refused to give me the owner's name and number, said she she did not know exactly where my clothes were or when they would be ready for pick-up and refused to grant me a refund. Although her business card indicates she is the "Manager", she claimed the owner made up the cards, giving her a fake title. I was so appalled by her complete lack of customer service, vague responses, and poor attitude that I felt compelled to call Cary Police. As far as I am concerned, this company has been defrauding customers for years (based on these and other reviews) and I am absolutely appalled that they are not out of business. Unfortunately, I have to waste more of time disputing the charge, filing a complaint and writing the local paper. Do not go down the same road that I did - take your clothes, money and business elsewhere! Run the other way as fast as you can!

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This has to be the worst dry cleaner in Cary, NC. I had the unfortunate and costly experience of using this circus. They lost my clothes on my second visit and really didn?t seem to care at all. If this is your only alternative for dry cleaning, you?ll be wise to go pound your clothes on a rock in the closet stream but don?t use the Dry Cleaning Depot.

0
★☆☆☆☆

This has to be the worst dry cleaner in Cary, NC. I had the unfortunate and costly experience of using this circus. They lost my clothes on my second visit and really didn?t seem to care at all. If this is your only alternative for dry cleaning, you?ll be wise to go pound your clothes on a rock in the closet stream but don?t use the Dry Cleaning Depot.

Pros: None

Cons: They will lose your clothes and shrug the shoulders.

 

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