Mid-Cities Psychiatric Center

★★★★☆

About Mid-Cities Psychiatric Center

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  • Psychiatrists

Health & Medical

Health & Medical
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Dr. Bernard Rousch is a caring doctor and I saw him for several years. I finally found it necessary to stop using him mostly because of the office staff. They were continuously (over the years) insensitive--to the point of callous--when I needed the doctor the most. Twice I found myself (and certainly due to my own neglect) out of medication refills and with no appt scheduled. When I tried to get an appt, the doctor wasn't available (either busy or out of town) for a period of at least 2 weeks--far too long to be without medication. Because I had missed appts in the past (which I promptly paid for), I was not able to schedule an appointment (office policy), and had to keep calling until an appt time was available the same day. I really only got one as soon as I did because of a pitiful, blubbering message I left on the staff's voicemail that revealed my deteriorating condition (very embarrassing and humiliating then, and now, in memory). When I saw the doctor, he said if I had a problem again, to call and talk to him. Unfortunately, several years later I did, but the staff would not let me talk to the doctor. I found myself again having to grovel for temporary meds, an appt, etc. from this icy office staff. (And this is all hard for me to understand because both Drs. Rousch seem to be very sweet, caring people.)

I don't think I expect too much from a doctor's office. I've been to quite a few and can usually work through any issues with appts, refills, whatever. But the seeming total lack of concern from the staff is just too much, so I'm now looking for a doctor whose staff will at least pretend to care.

2
★★☆☆☆

Dr. Bernard Rousch is a caring doctor and I saw him for several years. I finally found it necessary to stop using him mostly because of the office staff. They were continuously (over the years) insensitive--to the point of callous--when I needed the doctor the most. Twice I found myself (and certainly due to my own neglect) out of medication refills and with no appt scheduled. When I tried to get an appt, the doctor wasn't available (either busy or out of town) for a period of at least 2 weeks--far too long to be without medication. Because I had missed appts in the past (which I promptly paid for), I was not able to schedule an appointment (office policy), and had to keep calling until an appt time was available the same day. I really only got one as soon as I did because of a pitiful, blubbering message I left on the staff's voicemail that revealed my deteriorating condition (very embarrassing and humiliating then, and now, in memory). When I saw the doctor, he said if I had a problem again, to call and talk to him. Unfortunately, several years later I did, but the staff would not let me talk to the doctor. I found myself again having to grovel for temporary meds, an appt, etc. from this icy office staff. (And this is all hard for me to understand because both Drs. Rousch seem to be very sweet, caring people.)

I don't think I expect too much from a doctor's office. I've been to quite a few and can usually work through any issues with appts, refills, whatever. But the seeming total lack of concern from the staff is just too much, so I'm now looking for a doctor whose staff will at least pretend to care.

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Yesterday was our first visit, and I took two of my children in to see Dr Daniel Rousch, with a second appointment in December for my other child. We were being seen for treatment of ADHD, and some serious anger and defiant issues. The Dr listened to my concerns, and asked relevant questions I hadn't even thought of. He was genuinely interested in knowing my children and their personalities, as well as the issues we are facing. It seemed like he knew was he was talking about, and makes himself available 24/7, which is comforting while trying new medications. He even had me reschedule my daughter's appointment so that she can be seen this week! When I walked in to the office I was needing hope, hope that my children will be ok. We want to raise our children to be kind, generous PRODUCTIVE members of society and the way our son is acting, we are afraid he is heading down the wrong path. This has been a very hard year for us as parents as well as his siblings. When your loving compassionate child turns into a defiant hateful person you don't recognize and there is nothing you can do about it, you feel like a failure as a parent. Dr. Rousch gave me that hope, and encouraged me to make changes in our strategies in dealing with him. Thank you Dr Rousch!!!!

5
★★★★★

Yesterday was our first visit, and I took two of my children in to see Dr Daniel Rousch, with a second appointment in December for my other child. We were being seen for treatment of ADHD, and some serious anger and defiant issues. The Dr listened to my concerns, and asked relevant questions I hadn't even thought of. He was genuinely interested in knowing my children and their personalities, as well as the issues we are facing. It seemed like he knew was he was talking about, and makes himself available 24/7, which is comforting while trying new medications. He even had me reschedule my daughter's appointment so that she can be seen this week! When I walked in to the office I was needing hope, hope that my children will be ok. We want to raise our children to be kind, generous PRODUCTIVE members of society and the way our son is acting, we are afraid he is heading down the wrong path. This has been a very hard year for us as parents as well as his siblings. When your loving compassionate child turns into a defiant hateful person you don't recognize and there is nothing you can do about it, you feel like a failure as a parent. Dr. Rousch gave me that hope, and encouraged me to make changes in our strategies in dealing with him. Thank you Dr Rousch!!!!

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I saw Dr. Bernard Rouch last year in December for the 1st time. After many years on depression, his experiences with patients with GAC adn Depressions is amazing. He know exactly how to describe my problem. This doctor is awesome, sympathetic , good sense of humor and an awesome doctor. He knows what you feel and prescribes the right med. I really love Dr. Rousch and recommend him to anybody!
He truly "saves" lifes and he is remarkable!

Teresa Z.

5
★★★★★

I saw Dr. Bernard Rouch last year in December for the 1st time. After many years on depression, his experiences with patients with GAC adn Depressions is amazing. He know exactly how to describe my problem. This doctor is awesome, sympathetic , good sense of humor and an awesome doctor. He knows what you feel and prescribes the right med. I really love Dr. Rousch and recommend him to anybody!
He truly "saves" lifes and he is remarkable!

Teresa Z.

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Dr. Rousch is a very positive and sympathetic counsellor. He allowed me to participate in my therapy by listening to my feedback on side effects and goals of the medications. He is an intelligent doctor and keeps up with current knowledge in his field.
The waits were never too long. His front office help is friendly and capable. I would recommend him for depression and bipolar disease, as well as other areas that I did not see him about.

4
★★★★☆

Dr. Rousch is a very positive and sympathetic counsellor. He allowed me to participate in my therapy by listening to my feedback on side effects and goals of the medications. He is an intelligent doctor and keeps up with current knowledge in his field.
The waits were never too long. His front office help is friendly and capable. I would recommend him for depression and bipolar disease, as well as other areas that I did not see him about.

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An amazing psychiatrist. He has the kind of temperament you'd probably want someone to have if you are going through ups and downs... always upbeat, but not in a superficial or fake way.
Shows genuine concern, and never rushed to make it a "15 minute hour."

He also always seems to be on top of past chats/reviewing progress, even though he is pretty much catching up with reading the chart during interview time.. pretty remarkable being that he doesn't really seem to take breaks to read up like a lot of psycs do in b/t clients.

Highly recommended! I'd give him more than 5 stars if I could.

5
★★★★★

An amazing psychiatrist. He has the kind of temperament you'd probably want someone to have if you are going through ups and downs... always upbeat, but not in a superficial or fake way.
Shows genuine concern, and never rushed to make it a "15 minute hour."

He also always seems to be on top of past chats/reviewing progress, even though he is pretty much catching up with reading the chart during interview time.. pretty remarkable being that he doesn't really seem to take breaks to read up like a lot of psycs do in b/t clients.

Highly recommended! I'd give him more than 5 stars if I could.

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I needed a counselor for some family problems and found my way to this place. Dr. Colleen Johnson is a wonderful counselor and person. She listens, was tough BUT honest and truly helped my family out when we needed it most!

4
★★★★☆

I needed a counselor for some family problems and found my way to this place. Dr. Colleen Johnson is a wonderful counselor and person. She listens, was tough BUT honest and truly helped my family out when we needed it most!

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