washington mutual home loans

★★★☆☆

About washington mutual home loans

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Finance
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Legal Wings

1118 Fremont St Las Vegas, NM

3.0 1
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We were told what paperwork would be needed to complete our loan with Washington Mutual Loan Department and we were prepared when we arrived for our appt. to turn in our paperwork. But our loan officer had failed to show-up for our appt. and had not bothered to call us. After sitting for approx. 30 mins. we were told that he would not be coming in on that day, even though he had set the time for our appt. The story gets worse but the end result is that we finally got our home loan. Washington Mutual is a good organization but the loan officer was very rude and unprofessional.

PROS: Washington Mutual is good.
CONS: The loan officer was rude, unprofessional and very slow

3
★★★☆☆

We were told what paperwork would be needed to complete our loan with Washington Mutual Loan Department and we were prepared when we arrived for our appt. to turn in our paperwork. But our loan officer had failed to show-up for our appt. and had not bothered to call us. After sitting for approx. 30 mins. we were told that he would not be coming in on that day, even though he had set the time for our appt. The story gets worse but the end result is that we finally got our home loan. Washington Mutual is a good organization but the loan officer was very rude and unprofessional.

PROS: Washington Mutual is good.
CONS: The loan officer was rude, unprofessional and very slow

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