Ocean Greenery

★☆☆☆☆
  • 4805 Coastal Hwy

    Ocean City, MD 21842

    Map & Directions
  • 410-524-7673

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1.0 4
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The worst business in US. They managed to do everything wrong except taking money from my credit card.

I've ordered online the flowers delivery to one of my relatives in OC. What they did??? They delivered wrong set of flowers two (!!!!) days before the event date. Absolutely not followed any instructions.

Didn't respond any e-mails. Were rude and non-polite on phone.

NEVER USE !!!!!

0
★☆☆☆☆

The worst business in US. They managed to do everything wrong except taking money from my credit card.

I've ordered online the flowers delivery to one of my relatives in OC. What they did??? They delivered wrong set of flowers two (!!!!) days before the event date. Absolutely not followed any instructions.

Didn't respond any e-mails. Were rude and non-polite on phone.

NEVER USE !!!!!

Pros: web site

Cons: everything else

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We chose to have Ocean Greenery florist supply the flowers for our beach wedding in Ocean City, MD on 9/20/09. We chose Ocean Greenery because of its convenience to our ceremony and reception venue--it was located right next door. For our wedding day, we ordered a bridal bouquet of 12 roses, 2 boutonnieres, 2 wrist corsages, and a display of roses for the trellis. When the flowers were delivered, it seemed like nothing was right. Several of the flowers in the bouquet and boutonnieres were brown and cracking which indicated that they were far from being fresh. The wrist corsages were the wrong color--orange, instead of coral like the rest of the flowers. Also, they only put half the number of roses on the trellis that we had ordered. Needless to say, we were very upset about the lack of quality and attention to detail provided. As we later found out, the customer service is lacking, too. It wasn't until we involved Angie's List that we were able to get a response or resolution to the issue. Ocean Greenery agreed to refund us half of our money, but it still didn't compensate for the stress and frustration caused on our wedding day. We would not recommend this florist for any occasion, especially something as special as your wedding day.

1
★☆☆☆☆

We chose to have Ocean Greenery florist supply the flowers for our beach wedding in Ocean City, MD on 9/20/09. We chose Ocean Greenery because of its convenience to our ceremony and reception venue--it was located right next door. For our wedding day, we ordered a bridal bouquet of 12 roses, 2 boutonnieres, 2 wrist corsages, and a display of roses for the trellis. When the flowers were delivered, it seemed like nothing was right. Several of the flowers in the bouquet and boutonnieres were brown and cracking which indicated that they were far from being fresh. The wrist corsages were the wrong color--orange, instead of coral like the rest of the flowers. Also, they only put half the number of roses on the trellis that we had ordered. Needless to say, we were very upset about the lack of quality and attention to detail provided. As we later found out, the customer service is lacking, too. It wasn't until we involved Angie's List that we were able to get a response or resolution to the issue. Ocean Greenery agreed to refund us half of our money, but it still didn't compensate for the stress and frustration caused on our wedding day. We would not recommend this florist for any occasion, especially something as special as your wedding day.

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My husband and I got married on 9/20/09 on the beach in Ocean City, MD. Ocean Greenery provided the flowers for our wedding. It seemed as though everything was wrong with the flowers we received: flowers were brown and cracking (not fresh!); wrist corsages were the wrong color; they only gave us half the flowers we asked for on the trellis. After the wedding, we sent Ocean Greenery an email expressing our disappointment about our wedding flowers. They did not respond to us until we made a complaint with Angie's List and went to the store in person to speak with them. The owner, Linda, was very defensive and uncaring in regards to our concerns. She did refund half of our money because she wanted to appease Angie's List, but we never received an apology. We would not recommend Ocean Greenery's services for any occasion, especially an occasion such as a wedding.

0
★☆☆☆☆

My husband and I got married on 9/20/09 on the beach in Ocean City, MD. Ocean Greenery provided the flowers for our wedding. It seemed as though everything was wrong with the flowers we received: flowers were brown and cracking (not fresh!); wrist corsages were the wrong color; they only gave us half the flowers we asked for on the trellis. After the wedding, we sent Ocean Greenery an email expressing our disappointment about our wedding flowers. They did not respond to us until we made a complaint with Angie's List and went to the store in person to speak with them. The owner, Linda, was very defensive and uncaring in regards to our concerns. She did refund half of our money because she wanted to appease Angie's List, but we never received an apology. We would not recommend Ocean Greenery's services for any occasion, especially an occasion such as a wedding.

Pros: Convenient for brides getting married in Ocean City, MD

Cons: Poor customer service

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Ocean Greenery did the flowers for my wedding. I was less than thrilled! The flowers were to be a mix of wildflowers with a few roses and in light pastel colors, however what I got was bold bright bouquets with hot pink roses dominating the whole arrangement. I also paid to have 7 ft palm trees delivered to the reception site, and what my sister found and reported to me an hour before the wedding was that they in fact delivered 3 ft ferns. In a panic I called to have last minute changes made, only to find that the store was closed and left no emergency #. After the wedding, my mother and I called to request some sort of refund, and the owner refused and was very rude to us and unsympathetic to the whole situation. She had her money and didn't care one bit that her poor job threatened to ruin my big day! I would not recommend this florist to anyone, especially to a bride. Attention to detail and customer satisfaction do not seem to be important to them. Buyers beware!
Sincerely,
Jennifer
*married 7/28/07*

0
★☆☆☆☆

Ocean Greenery did the flowers for my wedding. I was less than thrilled! The flowers were to be a mix of wildflowers with a few roses and in light pastel colors, however what I got was bold bright bouquets with hot pink roses dominating the whole arrangement. I also paid to have 7 ft palm trees delivered to the reception site, and what my sister found and reported to me an hour before the wedding was that they in fact delivered 3 ft ferns. In a panic I called to have last minute changes made, only to find that the store was closed and left no emergency #. After the wedding, my mother and I called to request some sort of refund, and the owner refused and was very rude to us and unsympathetic to the whole situation. She had her money and didn't care one bit that her poor job threatened to ruin my big day! I would not recommend this florist to anyone, especially to a bride. Attention to detail and customer satisfaction do not seem to be important to them. Buyers beware!
Sincerely,
Jennifer
*married 7/28/07*

Pros: ideal location

Cons: bad attention to detail and customer service

 

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