Indulge & Bloom

★★★★☆
  • 3054 Excelsior Blvd

    Minneapolis, MN 55416

    Map & Directions
  • 612-343-0000

About Indulge & Bloom

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Hours
Mon. - Fri. 10am - 7pm;Sat. 10am - 6pm;Sun. CLOSED

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3.75 8
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Big mistake!! They blew it again. I read the reviews and decided to give them another try. They charged me lots of money and delivered nothing!!! Won't happen again. Sold me old flowers just like before. Try another florist, anyone would be better than these guys!!!

1
★☆☆☆☆

Big mistake!! They blew it again. I read the reviews and decided to give them another try. They charged me lots of money and delivered nothing!!! Won't happen again. Sold me old flowers just like before. Try another florist, anyone would be better than these guys!!!

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I normally wouldn't waste my time writing a review on someone. Because of the best customer service experience I received from Mohannah Kakish. He helped me believe in customer service. I want to start out by telling everyone to purchase flowers from there because of Mohannah customer service. I started out Gaviidae common store and I was not impressed that I could not get personal service. I wanted to have something special for my wife on Valentine's day. When I was working with Reed for a second whom seemed seemed to worry about talking on the phone and not want to care I wanted to spend money on flowers. He decided point at a couple more arrangements that looked like they where just stuffed. I wanted to have something special made with a few flower I picked out for my wife. Reed would only direct me to the made up arrangements they had. Then he walked away leaving me standing without offering me to have something made special. I waited for someone else to help me because they where busy. Finally one of the designers who where working on other special order help offered to help me. When I noticed Reed helping a customer who he must of known he offered the world to them. Ignored that I still wanted help.. I walked away ready to buy flowers from another flower shop I usually do all my purchasing from. I thought a new floral shop opened in City Center to find out it was a satellite store of Indulge & Bloom. I was greeted buy someone and than approached by Mohannah asking me every right question. He knew I did not want what was on display. He introduced me to Leroy Miller one of the most talented designer. Mohannah made me feel like I was important. The type of Orchid I wanted wasn't available. Mohannah interrupted to make sure I knew I could get what I needed and asked if I could wait for a moment while finishing up a different sale. I realized at that point I was at Indulge & Bloom I started to tell him what happened. He was so professional in assuring me that I was important he said something that suddenly gave me faith having Indulge & Bloom be the place where I will get all my floral needs. He told me about Calhoun Commons and Rosackers having me feel that I could have all my floral needs in the Twin Cities. I spent $99.00 and assured me that when I pickup my arrangement that I would love it or he would have something else made. I came back and he was busy with another customer he stopped for a moment to ask me what I thought he even had the customer he was with to assure me I was going to make my wife happy. The most amazing thing is the other customer asked me if I didn't mind if he ordered something like mine because he was going to ask the big question. Mohannah is someone you should recognize for outstanding service and its not often you can run across an asset like him hold on to him tightly! I have become a lifetime customer to Indulge & Bloom and Rosackers. Thank you Mohannah my wife loved like you told me she would

5
★★★★★

I normally wouldn't waste my time writing a review on someone. Because of the best customer service experience I received from Mohannah Kakish. He helped me believe in customer service. I want to start out by telling everyone to purchase flowers from there because of Mohannah customer service. I started out Gaviidae common store and I was not impressed that I could not get personal service. I wanted to have something special for my wife on Valentine's day. When I was working with Reed for a second whom seemed seemed to worry about talking on the phone and not want to care I wanted to spend money on flowers. He decided point at a couple more arrangements that looked like they where just stuffed. I wanted to have something special made with a few flower I picked out for my wife. Reed would only direct me to the made up arrangements they had. Then he walked away leaving me standing without offering me to have something made special. I waited for someone else to help me because they where busy. Finally one of the designers who where working on other special order help offered to help me. When I noticed Reed helping a customer who he must of known he offered the world to them. Ignored that I still wanted help.. I walked away ready to buy flowers from another flower shop I usually do all my purchasing from. I thought a new floral shop opened in City Center to find out it was a satellite store of Indulge & Bloom. I was greeted buy someone and than approached by Mohannah asking me every right question. He knew I did not want what was on display. He introduced me to Leroy Miller one of the most talented designer. Mohannah made me feel like I was important. The type of Orchid I wanted wasn't available. Mohannah interrupted to make sure I knew I could get what I needed and asked if I could wait for a moment while finishing up a different sale. I realized at that point I was at Indulge & Bloom I started to tell him what happened. He was so professional in assuring me that I was important he said something that suddenly gave me faith having Indulge & Bloom be the place where I will get all my floral needs. He told me about Calhoun Commons and Rosackers having me feel that I could have all my floral needs in the Twin Cities. I spent $99.00 and assured me that when I pickup my arrangement that I would love it or he would have something else made. I came back and he was busy with another customer he stopped for a moment to ask me what I thought he even had the customer he was with to assure me I was going to make my wife happy. The most amazing thing is the other customer asked me if I didn't mind if he ordered something like mine because he was going to ask the big question. Mohannah is someone you should recognize for outstanding service and its not often you can run across an asset like him hold on to him tightly! I have become a lifetime customer to Indulge & Bloom and Rosackers. Thank you Mohannah my wife loved like you told me she would

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I was not pleased with Indulge and Bloom when the flowers that I had purchased died prematurely. I wrote a negative review because I never received a promised call from the manager. Well, that has changed. The owner, as a result of the poor review, researched the situation and through great effort located me. Based upon our conversation, I am convinced that he is dedicated to a good product and customer experience. I feel that my concerns were addressed. I look forward to seeing the next arrangement that I will order through Indulge and Bloom. This sort of effort speaks volumes as to the concern they place on their business and customers. They do have beautiful flowers.

3
★★★☆☆

I was not pleased with Indulge and Bloom when the flowers that I had purchased died prematurely. I wrote a negative review because I never received a promised call from the manager. Well, that has changed. The owner, as a result of the poor review, researched the situation and through great effort located me. Based upon our conversation, I am convinced that he is dedicated to a good product and customer experience. I feel that my concerns were addressed. I look forward to seeing the next arrangement that I will order through Indulge and Bloom. This sort of effort speaks volumes as to the concern they place on their business and customers. They do have beautiful flowers.

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.

WOW! The staff was amazingly friendly. I screwed up! It was my anniversary. I forgot. I stopped in the store at about 3:30 in the afternoon, I was in a rush and noticed the staff was busy with other customers. I was acknowledged by the staff and they would be right with me. As soon as they finished with the customer before me, I was immediately helped. I told them I forgot it was my anniversary and if there was anyway to have flowers delivered yet today. Keep in mind that it is 3:30 in the afternoon. The gentleman helping me said that it would not be a problem. He called the courier service while I was standing right there to get the ball rolling. I wanted to send my wife something very special. I picked a few gifts and a floral arrangement that was beautifully designed in colorful hand blown vase. I paid for the gifts, flowers and delivery and I was on my way. The attention to detail was amazing and the fact that it was not going to seem like I forgot my anniversary because of there customer service wowed me. WOW again! One hour after I walked out from Indulge & Bloom I recieved a call from my wife. Honey! The flowers were the best I have ever seen! I love my gifts and thank you for remembering our anniversary. The flowers lasted almost 2 weeks. I have bought flowers from other places before and they have died with in days. This shop not only won my business, but everyone that needs flowers I refer them to Indulge & Bloom.

5
★★★★★

WOW! The staff was amazingly friendly. I screwed up! It was my anniversary. I forgot. I stopped in the store at about 3:30 in the afternoon, I was in a rush and noticed the staff was busy with other customers. I was acknowledged by the staff and they would be right with me. As soon as they finished with the customer before me, I was immediately helped. I told them I forgot it was my anniversary and if there was anyway to have flowers delivered yet today. Keep in mind that it is 3:30 in the afternoon. The gentleman helping me said that it would not be a problem. He called the courier service while I was standing right there to get the ball rolling. I wanted to send my wife something very special. I picked a few gifts and a floral arrangement that was beautifully designed in colorful hand blown vase. I paid for the gifts, flowers and delivery and I was on my way. The attention to detail was amazing and the fact that it was not going to seem like I forgot my anniversary because of there customer service wowed me. WOW again! One hour after I walked out from Indulge & Bloom I recieved a call from my wife. Honey! The flowers were the best I have ever seen! I love my gifts and thank you for remembering our anniversary. The flowers lasted almost 2 weeks. I have bought flowers from other places before and they have died with in days. This shop not only won my business, but everyone that needs flowers I refer them to Indulge & Bloom.

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I work as a Corporate Event Planner in which I am always looking for the best at a highly competitive price but not losing superb service and flexibility to meet our needs and expectations. When we worked with Raed at Indulge & Bloom for our 2005 Holiday Party, I was impressed as he asked a lot of questions up front when I called and offered to come to our offices to show us in person some of his ideas (unlike other florists, they required me to go to them). When he arrived, he was well prepared by having a sample arrangement for us to look at, other flowers to incorporate into the overall theme we are going after along with a complete portfolio of other examples of the work Indulge & Bloom has done for other clients. I was impressed! Needless to say, we hired him immediately and our holiday party was a SUCCESS with many compliments from our staff including our VP and CEO/President. Thank you Indulge & Bloom! You will be doing our 2006 holiday party!

2
★★★★★

I work as a Corporate Event Planner in which I am always looking for the best at a highly competitive price but not losing superb service and flexibility to meet our needs and expectations. When we worked with Raed at Indulge & Bloom for our 2005 Holiday Party, I was impressed as he asked a lot of questions up front when I called and offered to come to our offices to show us in person some of his ideas (unlike other florists, they required me to go to them). When he arrived, he was well prepared by having a sample arrangement for us to look at, other flowers to incorporate into the overall theme we are going after along with a complete portfolio of other examples of the work Indulge & Bloom has done for other clients. I was impressed! Needless to say, we hired him immediately and our holiday party was a SUCCESS with many compliments from our staff including our VP and CEO/President. Thank you Indulge & Bloom! You will be doing our 2006 holiday party!

Pros: Accomodating to our needs, fresh flowers (lasted 1.5 weeks after the event), easy to work with and professional

.

This little shop is such a joy to walk past because they display a wide variety of flower types. Reminds one of the stalls in San Francisco or the streets of Paris. Prices are a little higher then other places, but you make your own bouquet or pick a potted plant. They also have lots of gift items to choose from.

PROS: Variety of choices
CONS: Cut flowers don't last long

3
★★★☆☆

This little shop is such a joy to walk past because they display a wide variety of flower types. Reminds one of the stalls in San Francisco or the streets of Paris. Prices are a little higher then other places, but you make your own bouquet or pick a potted plant. They also have lots of gift items to choose from.

PROS: Variety of choices
CONS: Cut flowers don't last long

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0 out of 1 people found this review helpful.

.

i always buy flowers for my house from this florist and i have always been treated like i was the only customer there. they are very friendly and they have a very good knowledge of flowers and they make sure that you find what you need. great prices and lovely service. high quality flowers.

4
★★★★☆

i always buy flowers for my house from this florist and i have always been treated like i was the only customer there. they are very friendly and they have a very good knowledge of flowers and they make sure that you find what you need. great prices and lovely service. high quality flowers.

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0 out of 1 people found this review helpful.

.

In addition to a decent selection of cut flowers, this small store has an amazing selection of random gifts. You can find unique stationary, vases, and even toys for a spoiled pet. I will often stop into this store when I need a break in my day and just browse for a few minutes, there are always new things to look at. Ive purchased a few random stems of flowers from the store and they have been good quality and the employees always wrap them very carefully and provide decent care instructions.

4
★★★★☆

In addition to a decent selection of cut flowers, this small store has an amazing selection of random gifts. You can find unique stationary, vases, and even toys for a spoiled pet. I will often stop into this store when I need a break in my day and just browse for a few minutes, there are always new things to look at. Ive purchased a few random stems of flowers from the store and they have been good quality and the employees always wrap them very carefully and provide decent care instructions.

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