Jitters

★★★★☆

About Jitters

Food

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2518 W Jefferson St Joliet, IL

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I have to admit that when I saw how little stars this amazing coffee shop had, I was floored. It looks like most of it has to do with an elder lady that works (or worked) at this place. I have never met her in the 3-5 times I have been

3
★★★★★

I have to admit that when I saw how little stars this amazing coffee shop had, I was floored. It looks like most of it has to do with an elder lady that works (or worked) at this place. I have never met her in the 3-5 times I have been

.

I recently had the interesting opportunity to visit Jitters with my wife and 2 friends while waiting for Mojoe's to open for a show. I was pretty beat from the long ride so as the rest of my party went up to order, I decided to relax into one of their comfortable armchairs.

Our group was taking a second to figure out what they wanted a few feet from the counter and the first words from the older woman behind the counter were "You all need to come to the counter and order or leave" in a pretty gruff tone. So as the group moved up to order, I stayed in the chair for a bit longer thinking I would order after.

This prompted an even ruder "I mean all of you, you can't just sit there, you need to order now" directed at me. So I kind of just laughed to myself at her crankiness and told everyone I would be sitting outside.

According to my group, she continued to be pretty unpleasant the whole way through their order, was incensed at my wife for using a debit card and told them to go out and yell at the person parking in front of the coffee shop that they had to move their car. (Parking in this area was 15 minutes and not only for her business). Also included was a rant about how much she hates Mojoe's, which sits across from the coffee shop, and the people that come for shows.

As my group came outside with their drinks, I was addressed again with "You in the plaid, you can't buy anything?" I smiled and joked that I could not and was a horrible person because of it, hoping to turn the exchange friendly. After a minute of sitting there she told a member of our group that the chairs outside were for paying customers and I couldn't sit there. My friend replied, "well aren't we ALL customers?" Amazingly, she pointed at me and said "Not him, he didn't buy anything."

At this point, I was getting a little annoyed at the constant stream of nasty and told her that fine, I would leave to the incredulous looks of my wife and friends. As we got up and collected our things, we were amazed at how thoroughly negative our experience was with this lady was. Apparently, she heard us as we were walked away and said that she just didn't respect Mojoe's.

Oddly enough, the only other two people that had been in there were others waiting for the show as well and, as we found out later, had told her why they were there, yet were treated very nicely. 2 fresh faced college age kids in brightly colored shirts. Me? I am a bit older, with a beard, in dark clothing and visible arm tattoos and my friends both look like rockers (dark clothes, eclectic hair..etc). I get it now.

So I turned and told here "I understand, but maybe you should just respect all human beings instead?" I wasn't being sarcastic and angry. I meant it sincerely in hopes that she would understand we weren't bad people even if we weren't her "choice" of people.

That is when I was told to "Get the hell out of here you f#*&ing *$&hole."

Well, so much for pleasantries... or respect. To top it off the drinks ended up being overpriced, and not that great.

More amusingly, a couple had gone in while my group was ordering to get a sandwich and was told "Are you really that hungry because I don't really feel like making any..."

I can understand the frustrations of being across from a club but being rude to everyone you have judged unworthy is bad for business. I would think that having a constant stream of potential customers would be good. I would have gladly spent money there if not for the utter rudeness of that woman.

1
★☆☆☆☆

I recently had the interesting opportunity to visit Jitters with my wife and 2 friends while waiting for Mojoe's to open for a show. I was pretty beat from the long ride so as the rest of my party went up to order, I decided to relax into one of their comfortable armchairs.

Our group was taking a second to figure out what they wanted a few feet from the counter and the first words from the older woman behind the counter were "You all need to come to the counter and order or leave" in a pretty gruff tone. So as the group moved up to order, I stayed in the chair for a bit longer thinking I would order after.

This prompted an even ruder "I mean all of you, you can't just sit there, you need to order now" directed at me. So I kind of just laughed to myself at her crankiness and told everyone I would be sitting outside.

According to my group, she continued to be pretty unpleasant the whole way through their order, was incensed at my wife for using a debit card and told them to go out and yell at the person parking in front of the coffee shop that they had to move their car. (Parking in this area was 15 minutes and not only for her business). Also included was a rant about how much she hates Mojoe's, which sits across from the coffee shop, and the people that come for shows.

As my group came outside with their drinks, I was addressed again with "You in the plaid, you can't buy anything?" I smiled and joked that I could not and was a horrible person because of it, hoping to turn the exchange friendly. After a minute of sitting there she told a member of our group that the chairs outside were for paying customers and I couldn't sit there. My friend replied, "well aren't we ALL customers?" Amazingly, she pointed at me and said "Not him, he didn't buy anything."

At this point, I was getting a little annoyed at the constant stream of nasty and told her that fine, I would leave to the incredulous looks of my wife and friends. As we got up and collected our things, we were amazed at how thoroughly negative our experience was with this lady was. Apparently, she heard us as we were walked away and said that she just didn't respect Mojoe's.

Oddly enough, the only other two people that had been in there were others waiting for the show as well and, as we found out later, had told her why they were there, yet were treated very nicely. 2 fresh faced college age kids in brightly colored shirts. Me? I am a bit older, with a beard, in dark clothing and visible arm tattoos and my friends both look like rockers (dark clothes, eclectic hair..etc). I get it now.

So I turned and told here "I understand, but maybe you should just respect all human beings instead?" I wasn't being sarcastic and angry. I meant it sincerely in hopes that she would understand we weren't bad people even if we weren't her "choice" of people.

That is when I was told to "Get the hell out of here you f#*&ing *$&hole."

Well, so much for pleasantries... or respect. To top it off the drinks ended up being overpriced, and not that great.

More amusingly, a couple had gone in while my group was ordering to get a sandwich and was told "Are you really that hungry because I don't really feel like making any..."

I can understand the frustrations of being across from a club but being rude to everyone you have judged unworthy is bad for business. I would think that having a constant stream of potential customers would be good. I would have gladly spent money there if not for the utter rudeness of that woman.

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.

Love the coffee they serve. Gina makes delicious sandwichs. Food is always fresh and good. I also like her soups. Her mother is a dear, sometimes she reminds me of my mother who thinks she has to give you something extra.

5
★★★★★

Love the coffee they serve. Gina makes delicious sandwichs. Food is always fresh and good. I also like her soups. Her mother is a dear, sometimes she reminds me of my mother who thinks she has to give you something extra.

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.

I LOVE Jitters! I have been there many, many times, and yes, the lady at the counter (the owner, named Marianne) can sometimes have an off day. Her daughter (the cook, named Gina) is a delight. I've never gotten a better sandwich than those I've had at Jitters. They use the best, freshest ingredients, pile them on, and Gina delivers everything with a smile. Nothing in the surrounding area compares with the old, warm, comfy ambiance of their nearly one-hundred-year-old shop! High, tin ceilings hang over a living-room setting with comfy couches and over-stuffed chairs. Rugs and draperies hang from the walls which are adorned with REAL artwork, and in addition to the stuffed bookshelf there are games to play on the assorted dining tables. The lighting is usually somewhat low, with small, accent lamps lighting up the reading and game playing areas. When there isn't someone sitting on the couch playing a guitar or other instrument, cool, older music is playing in the background. I was there yesterday, and our sandwiches were fantastic! Marianne (the owner) put together a strawberry shortcake for me to take home to my hubby - on the house! Visit Jitters! Visit again and again! The more you get to know the folks there, the more you'll love them! And the food is remarkable!

5
★★★★★

I LOVE Jitters! I have been there many, many times, and yes, the lady at the counter (the owner, named Marianne) can sometimes have an off day. Her daughter (the cook, named Gina) is a delight. I've never gotten a better sandwich than those I've had at Jitters. They use the best, freshest ingredients, pile them on, and Gina delivers everything with a smile. Nothing in the surrounding area compares with the old, warm, comfy ambiance of their nearly one-hundred-year-old shop! High, tin ceilings hang over a living-room setting with comfy couches and over-stuffed chairs. Rugs and draperies hang from the walls which are adorned with REAL artwork, and in addition to the stuffed bookshelf there are games to play on the assorted dining tables. The lighting is usually somewhat low, with small, accent lamps lighting up the reading and game playing areas. When there isn't someone sitting on the couch playing a guitar or other instrument, cool, older music is playing in the background. I was there yesterday, and our sandwiches were fantastic! Marianne (the owner) put together a strawberry shortcake for me to take home to my hubby - on the house! Visit Jitters! Visit again and again! The more you get to know the folks there, the more you'll love them! And the food is remarkable!

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.

WOW! What a place! Excellent food and service! It was a perfect place to take my daughter to and just sit on big couches listing to Dean Martin and Frank Sinatra play in the backround. We played Chess, read a book and had the best SANDWHICH I have even eaten! I dont know about the lady behind the counter, she was overly friendly to me on my visit. My lunch came to $12.00 for a full lunch and drink but I had so much left over! Thank you Jitters. Your the perfect place for me!

5
★★★★★

WOW! What a place! Excellent food and service! It was a perfect place to take my daughter to and just sit on big couches listing to Dean Martin and Frank Sinatra play in the backround. We played Chess, read a book and had the best SANDWHICH I have even eaten! I dont know about the lady behind the counter, she was overly friendly to me on my visit. My lunch came to $12.00 for a full lunch and drink but I had so much left over! Thank you Jitters. Your the perfect place for me!

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.

Well, the previous scathing review sure doesn't match the Jitters I know...the service has always been fine upon my many visits here, although I do think I know the older lady the reviewer was referring to, and she's certainly not overly-friendly, but I find her kind of funny in a quirky way! The coffee and baked goods are yummy, and the soups have always been very tasty, too. Don't be afraid of the scary counter lady!

4
★★★★☆

Well, the previous scathing review sure doesn't match the Jitters I know...the service has always been fine upon my many visits here, although I do think I know the older lady the reviewer was referring to, and she's certainly not overly-friendly, but I find her kind of funny in a quirky way! The coffee and baked goods are yummy, and the soups have always been very tasty, too. Don't be afraid of the scary counter lady!

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.

While on a recent visit, my mother-in-law showed me and my parents around Joliet. Downtown was cute and my Dad and I are big coffee lovers so, of course, we thought we HAD to stop into "Jitters" based on the name alone. We all prefer Mom and Pop shops over chains so we made a coffee stop even though we didn't really need or want a coffee. The older lady behind the counter immediately rubbed me the wrong way by barking at us as soon as we walked in, "how many?", "for here or to go?", "together or separate?". Ok, there was only 1 other guy in the whole place. I immediately let her know we were all together, it was just 2 coffees to go. She didn't greet us, smile or act the least bit friendly, not even professional. I tried extra hard to be nice, despite her gruff and unwelcoming manner. I paid $4 for 2 small black coffees, more expensive than Starbucks! and I had to put up with her rudeness.

It only started there, she continued to be crazy and rude. She doesn't even thank me but hands me a $1 that is very visibly ripped in half and barely taped back together. As I started to put it away in my wallet, I noticed this and very nicely asked for a different dollar bill that isn't ripped. Now, I don't know if this is some lame ploy of hers to try to get $1 tips on bad service and overpriced drinks and she assumed I would drop the whole dollar in the big bowl of tips right by her register, but I was preparing to give change from my coin purse. She IGNORED my request and didn't even look up. About 5 seconds later after not getting a response, I calmly said to her, well, I'll switch it with your dollar here in the tip bowl (it is all their money, one way or another she's getting her ripped dollar back). She growls at me, "Don't touch that! Those are our tips!" and smacks her hand over my dollar that I was replacing. This was the most attention I had gotten the whole time, and it was too much! She was psycho. She reminded me of the mom from The Goonies. Anyway, I said to her as she very begrudgingly went into her register to give me a new dollar, "Someone has had way too much coffee. And, you just lost your tip. That was very rude." She looked at me and said meanly, "You weren't going to leave one anyway." I immediately asked my parents and my mother-in-law to leave with me right away. I couldn't stand being in there another second with that horrible old woman. How they run that business with her behind the counter is a mystery? I'm in my mid 30s and my parents are in their 60s. Why this woman thought I was some young little kid that she could speak to that way and get away with it, I don't know. I gave her a piece of my mind and now I'm telling everyone else. Don't patronize this establishment!! They don't deserve your business.

1
★☆☆☆☆

While on a recent visit, my mother-in-law showed me and my parents around Joliet. Downtown was cute and my Dad and I are big coffee lovers so, of course, we thought we HAD to stop into "Jitters" based on the name alone. We all prefer Mom and Pop shops over chains so we made a coffee stop even though we didn't really need or want a coffee. The older lady behind the counter immediately rubbed me the wrong way by barking at us as soon as we walked in, "how many?", "for here or to go?", "together or separate?". Ok, there was only 1 other guy in the whole place. I immediately let her know we were all together, it was just 2 coffees to go. She didn't greet us, smile or act the least bit friendly, not even professional. I tried extra hard to be nice, despite her gruff and unwelcoming manner. I paid $4 for 2 small black coffees, more expensive than Starbucks! and I had to put up with her rudeness.

It only started there, she continued to be crazy and rude. She doesn't even thank me but hands me a $1 that is very visibly ripped in half and barely taped back together. As I started to put it away in my wallet, I noticed this and very nicely asked for a different dollar bill that isn't ripped. Now, I don't know if this is some lame ploy of hers to try to get $1 tips on bad service and overpriced drinks and she assumed I would drop the whole dollar in the big bowl of tips right by her register, but I was preparing to give change from my coin purse. She IGNORED my request and didn't even look up. About 5 seconds later after not getting a response, I calmly said to her, well, I'll switch it with your dollar here in the tip bowl (it is all their money, one way or another she's getting her ripped dollar back). She growls at me, "Don't touch that! Those are our tips!" and smacks her hand over my dollar that I was replacing. This was the most attention I had gotten the whole time, and it was too much! She was psycho. She reminded me of the mom from The Goonies. Anyway, I said to her as she very begrudgingly went into her register to give me a new dollar, "Someone has had way too much coffee. And, you just lost your tip. That was very rude." She looked at me and said meanly, "You weren't going to leave one anyway." I immediately asked my parents and my mother-in-law to leave with me right away. I couldn't stand being in there another second with that horrible old woman. How they run that business with her behind the counter is a mystery? I'm in my mid 30s and my parents are in their 60s. Why this woman thought I was some young little kid that she could speak to that way and get away with it, I don't know. I gave her a piece of my mind and now I'm telling everyone else. Don't patronize this establishment!! They don't deserve your business.

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1 out of 2 people found this review helpful.

.

We stopped into Jitters one morning while visiting in Joliet for a wedding. It was a really quaint coffee house and the woman behind the counter was really nice. They offered free wi-fi, so we were able to relax and check our email. There was a lot of space, with a variety of seating options (comfy chairs, tables, pub tables), and games. It seemed like a nice place to come and hang out.

4
★★★★☆

We stopped into Jitters one morning while visiting in Joliet for a wedding. It was a really quaint coffee house and the woman behind the counter was really nice. They offered free wi-fi, so we were able to relax and check our email. There was a lot of space, with a variety of seating options (comfy chairs, tables, pub tables), and games. It seemed like a nice place to come and hang out.

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1 out of 1 people found this review helpful.

 

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